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Embassy Suites by Hilton Austin Downtown South Congress

3.5 star property
3.5-star hotel near South Congress Avenue

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Austin Downtown South Congress

Lobby
Lobby lounge
Premium bedding, pillowtop beds, in-room safe, desk
Indoor pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
300 S Congress Ave, Austin, TX, 78704
  • Palmer Events Center
    ‪7 min walk‬
  • Austin Convention Center
    ‪13 min walk‬
  • University of Texas at Austin
    ‪3 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

View all photos for Premium Suite, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Premium Suite, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

TV, pay movies

Suite, 2 Queen Beds, Non Smoking

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

  • 100 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Suite, 2 Bedrooms, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Accessible, Bathtub

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

TV, pay movies

Suite, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed (Peloton Bike)

Suite, 1 King Bed (Peloton Bike)

Suite, 1 King Bed (Peloton Bike)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

Premium bedding, pillowtop beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, City View

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Bedroom, Non Smoking

  • 30 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Suite, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

  • 52 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Austin

Heart of Austin.At this Downtown Austin hotel, you'll be within a 5-minute walk of South Congress Avenue and Lady Bird Lake. Also, Palmer Events Center is within half a mile (1 km) and Austin Convention Center is within 2 miles (3 km).

What's nearby

  • South Congress Avenue - 1 min walk - 0.0 km
  • Palmer Events Center - 7 min walk - 0.6 km
  • Austin Convention Center - 13 min walk - 1.2 km
  • Texas State Capitol - 2 min drive - 1.9 km
  • University of Texas at Austin - 3 min drive - 3.0 km

Getting around

  • Austin Station - 8 min drive
  • Downtown Station - 16 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 17 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪Sandy's Hamburgers - ‬7 min walk
  • ‪Fareground Austin - ‬9 min walk
  • ‪Ego's Lounge - ‬4 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Embassy Suites by Hilton Austin Downtown South Congress

3.5-star hotel near South Congress Avenue
Embassy Suites by Hilton Austin Downtown South Congress offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Event space at this hotel measures 2330 square feet (216 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton Austin Downtown South Congress also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3.5-star Austin hotel is smoke free.

  • 1 building
  • 262 guestrooms or units
  • 9 levels
  • 2330 sq ft of conference space
  • 216 sq m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Austin Downtown South Congress offers 262 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Portuguese, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Pay movies
  • TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Hotel Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin-Downtown/Town Hotel
Embassy Suites Austin-Downtown/Town Hotel
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Embassy Suites Austin-Downtown/Town Lake Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake Austin
Austin Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Austin
Embassy Suites Austin Town
Embassy Suites Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Hotel
Embassy Suites Hilton Austin Downtown South Congress Hotel
Embassy Suites by Hilton Austin Downtown South Congress Austin
Hotel Embassy Suites by Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Austin
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites Austin Downtown/Town Lake

Embassy Suites by Hilton Austin Downtown South Congress Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 463 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 77 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, clean nice and great location.
Stayed 1 night in Feb 2025

2/10 Terrible

Theodore

Disliked: Property conditions & facilities
No Valet. Parking Garage elevator was not working. Had to go down 4 flights of stairs with luggage. The garage is not connected to the hotel. Had to walk half block to hotel. Nine story hotel. Two of the three elevators were out of service so long waits to get a lift. Desk staff is clueless on elevator status and repairs is unknown. No restaurant, just bar food, burgers and tacos.
Stayed 1 night in Mar 2025

4/10 Poor

Ahmet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location, but it is quite old and in need of maintenance. We booked a suite for five, but the beds were uncomfortable, especially one in particular. When we raised our concerns, the response was dismissive, essentially telling us to take it or leave it. I would not recommend staying here.
Stayed 4 nights in Feb 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities
I liked the breakfast and happy hour.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Neftali

Stayed 1 night in Feb 2025

8/10 Good

Melvin L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Two elevators and only one working Friday evening
Stayed 2 nights in Feb 2025

10/10 Excellent

A&A

Stayed 5 nights in Feb 2025

8/10 Good

Guadalupe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Fantastic location and an ideal hotel for family trips. The free breakfast buffet and bar were a great bonus. The only drawback was having just one elevator in operation.
Stayed 3 nights in Feb 2025

10/10 Excellent

Pooja

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, staff was great. 1 of 3 elevators were working, my heater in the room wasn’t working when I arrived and the first night. (Temp was 58-60 degrees F. It was fixed after alerting the staff.
Stayed 2 nights in Feb 2025

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were helpful, but I could not hear what he had to say at check in. Missed breakfast when it closed at 9. Pool was freezing but very available. Very comfortable. Ideal for business travel.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
It was inconvenient to only have 1 working elevator.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Breakfast was excellent with a delicious omelette bar.
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sheila

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Replace furniture

Check in was great, breakfast was great, bed in room was good, other furnishings - chairs, sofa bed were horrible. There were multiple tears in sofa bed. Carpet had been replaced but not properly placed under baseboards. Horrible parking garage with only 1/3 of elevators working. No covered walkway from garage to hotel lobby.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel perfect for a little getaway!
Stayed 1 night in Jan 2025

4/10 Poor

CELESTE, Concord

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The parking garage is a nightmare. They were installing a security door that didn’t work and dropped on my rental car.
Stayed 2 nights in Jan 2025

10/10 Excellent

William, KNOXVILLE

Stayed 3 nights in Dec 2024

10/10 Excellent

gregory

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Claudia, Houston

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien y nos gustó la estadía en este hotel porque es muy central. Lo único que no me gustó fue que en el hora del desayuno cierran muy temprano!
Stayed 1 night in Nov 2024

4/10 Poor

Blake

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The couch in the 1st room had a large dark stain when we walked in. Told front desk and they moved us to another room that had a musky mildew smell. That night in the 2nd room, we heard the room above us take showers and then got to listen to the water leak down through the wall and soak our carpet (hence the mildew smell). Moved to a third rom the next day. Front desk comped one day of parking only. Better than nothing but think they could have done more.
Stayed 2 nights in Jan 2025

8/10 Good

María Gabriela

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024