Skip to main content
Beginning of main content
4.2 out of 5

"It was great, very friendly staff. Easy location to access. " More

By a verified traveller on Mon 09 Sep 2019

Enter dates to see availability

Hotel Description

3.5-star hotel near Austin Convention Center

Heart of Austin

Your stay at this Downtown Austin hotel places you within 2 miles (3 km) of Austin Convention Center and Texas State Capitol. Bob Bullock Texas State History Museum and Blanton Museum of Art are also within 2 miles (3 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour fitness center and free perks like cooked-to-order breakfast and WiFi in public areas.

Comfy beds, WiFi

The 262 guestrooms feature comforts like pillowtop beds and premium bedding, while living rooms and refrigerators offer the conveniences of home. Other amenities include sofa beds, WiFi, and TVs with satellite channels.

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Austin Downtown South Congress ratings based on 33 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Austin Downtown South Congress

Everyone (12) Family (1)
5 out of 5

Posted by on 20 Dec. 2019

Was this review helpful to you?
Comment from Hotel Management

22 Dec. 2019 by Jessica Beltran

Thank you for the 5 out 5 rating! We look forward to serving you in the future. Have a great day!

5 out of 5
It was great, very friendly staff. Easy location to access.

Posted by on 9 Sep. 2019

Was this review helpful to you?
Comment from Hotel Management

10 Sep. 2019 by Kathleen, Manager

We appreciate you choosing us to stay with and we're pleased you enjoyed it! It will be my pleasure to pass along your great rating and comments to our team who I know will appreciate it! We hope to see you again soon!

2 out of 5
Too short on valet staff. Rooms were very small and cramped (king size bed room). Bathroom was very small. TV outdated. Satellite channels were very limited - only a handful. Fold out sofa was HORRIBLE!!! Not fit to be a bed!!! Worst one we have ever seen in a hotel room! Like sleeping on concrete!

Posted by on 7 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

8 Jul. 2019 by Kathleen, Manager

I'm so sorry you were at all disappointed with your stay at our property. I'd love to address these issue directly however your comments came over anonymously. Do know we are looking at getting a model room set up so we can look forward to an all-suite renovation following! We hope you'll give us another opportunity to host you again.

5 out of 5

Posted by on 18 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

19 Jun. 2019 by Kathleen, Manager

We certainly appreciate the 5 of 5 rating! Thank you so very much and we hope to see you again soon!

4 out of 5

Posted by on 19 May 2019

Was this review helpful to you?
Comment from Hotel Management

20 May 2019 by Kathleen, Manager

We appreciate the rating! Thank you for choosing us to stay with and we hope you'll be back with us should your travels find you our way again!

4 out of 5

Posted by on 9 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

9 Apr. 2019 by Kathleen, Manager

Thank you for taking the time to rate our hotel! We certainly appreciate it and hope you'll be back with us again in the not too distant future!

5 out of 5

Visited friends in Austin. Second time

The staff is lovely. The front desk, omelette man and bartenders stand-out. 33 bucks a night to park seems excessive but our group of 6 had a great stay. Thank you.

Posted by , from PA on 29 Jan. 2018

Was this review helpful to you?
5 out of 5

Coffee

Only regret is no coffee is available before 6am....

Posted by on 22 Dec. 2017

Was this review helpful to you?
4 out of 5

Very nice hotel, be aware of extra charges

Pros: location, spacious room
Cons: extra charges, but that's it
The living space and bedroom were more than large enough for my husband and me. The bed was a little bouncy, pillows on the lumpy side but overall a very nice space for the night. Free cocktail hours and free breakfast was awesome. The window looking out into the hall was a little weird, but thank goodness for blackout curtains. They also moved us from a room right off the elevator to a higher, quieter room immediately when I asked at check in. Great location! Very nice interior overall. BEWARE - $38+ for one night of self parking and $4 per bottled water, which I don't remember seeing was not complimentary (that I check for). Really, $4 for a bottled water?

Posted by on 5 Dec. 2017

Was this review helpful to you?
4 out of 5

great location, great breakfast buffet

Pros: Nice big rooms- bed room has separate door so someone can sleep in...Tv's in both rooms. Good choice of cardio equipment and all have TV screens.
Cons: The workout room needs better ventilation-small and gets really hot if multiple people are in it and only 2 channels worked on the tv
Location: great walking path along the colorado river that goes a couple miles. You can go kayaking or paddle boarding there as well. Lots of restaurants
`Overall a really nice hotel. The breakfast had many options-healthy ones too! The location is in the heart of Austin- which means tons of traffic all the time, but most places are within walking distance. Good cardio equipment with private Tv screens in fitness center but only 2 channels came in. There are no weight machines, just a small set of free weights and the room got really hot if 3 people were in it at a time. The rooms are spacious with a separate bedroom. I was disappointed that there was no bath tub only a shower. There were black bugs circulating in the bathroom through out the day..floor and counter top and we found some pieces of chocolate on the floor when we checked in

Posted by , from minnesota on 4 Feb. 2017

Was this review helpful to you?

About the Embassy Suites by Hilton Austin Downtown South Congress

Location 300 S Congress Ave, Austin, TX 78704

Property Features

Embassy Suites by Hilton Austin Downtown South Congress offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 2330 square feet (216 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Embassy Suites by Hilton Austin Downtown South Congress. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Austin Downtown South Congress was completed in October 2016. Smoking is allowed in designated areas at this 3.5-star Austin hotel.

  • 1 building
  • 262 guestrooms or units
  • 9 levels
  • 2330 sq ft of conference space
  • 216 sq m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Separate living room1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Austin, TX (AUS-Austin-Bergstrom Intl.) (17 km / 10.6 mi)
  • Train station: Austin Station (2.6 km / 1.6 mi)
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Austin Downtown South Congress offers 262 accommodations with laptop-compatible safes and safes. Accommodations have separate living rooms and are furnished with queen sofa beds. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Austin hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton Austin Downtown South Congress has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 32.00 per night (in/out privileges)
  • Valet parking fee: USD 37 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Austin-Downtown/Town Lake
  • Embassy Suites Hotel Austin-Downtown/Town Lake
  • Embassy Suites Austin-Downtown/Town Lake Hotel
  • Embassy Suites Austin-Downtown/Town Hotel
  • Embassy Suites Austin-Downtown/Town Hotel
  • Hotel Embassy Suites Austin-Downtown/Town Lake
  • Embassy Suites Austin-Downtown/Town Lake Hotel
  • Hotel Embassy Suites Austin-Downtown/Town Lake Austin
  • Austin Embassy Suites Austin-Downtown/Town Lake Hotel
  • Embassy Suites Austin Downtown/Town Lake
  • Embassy Suites Austin-Downtown/Town Lake Austin
  • Embassy Suites Austin Town
  • Embassy Suites Hilton Austin Downtown South Congress
  • Embassy Suites by Hilton Austin Downtown South Congress Hotel
  • Embassy Suites Hilton Austin Downtown South Congress Hotel
  • Embassy Suites by Hilton Austin Downtown South Congress Austin
  • Hotel Embassy Suites by Hilton Austin Downtown South Congress
  • Embassy Suites by Hilton Austin Downtown South Congress Austin
  • Embassy Suites Hilton Hotel
  • Embassy Suites Hilton
  • Embassy Suites Austin Downtown/Town Lake

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.travelocity.ca/Austin-Hotels-Embassy-Suites-by-Hilton-Austin-Downtown-South-Congress.h17694-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Austin-Hotels-Embassy-Suites-by-Hilton-Austin-Downtown-South-Congress.h17694-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Austin-Hotels-Embassy-Suites-by-Hilton-Austin-Downtown-South-Congress.h17694-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.