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Embassy Suites by Hilton Austin Downtown South Congress

3.5 star property
3.5-star hotel near South Congress Avenue

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Austin Downtown South Congress

Bar (on property)
Lobby
Lobby
Lobby lounge
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
300 S Congress Ave, Austin, TX, 78704
  • Palmer Events Center
    ‪7 min walk‬
  • Austin Convention Center
    ‪13 min walk‬
  • University of Texas at Austin
    ‪3 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

View all photos for Premium Suite, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

TV, pay movies

Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(36 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

  • 100 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Suite, 2 Bedrooms, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 2 Bedrooms, Accessible, Bathtub

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

TV, pay movies

Suite, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed (Peloton Bike)

Suite, 1 King Bed (Peloton Bike)

Suite, 1 King Bed (Peloton Bike)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed, City View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(14 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 Bedroom, Non Smoking

  • 30 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(49 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

  • 52 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Austin

Heart of Austin.At this Downtown Austin hotel, you'll be within a 5-minute walk of South Congress Avenue and Lady Bird Lake. Also, Palmer Events Center is within half a mile (1 km) and Austin Convention Center is within 2 miles (3 km).

What's nearby

  • South Congress Avenue - 1 min walk - 0.0 km
  • Palmer Events Center - 7 min walk - 0.6 km
  • Austin Convention Center - 13 min walk - 1.2 km
  • Texas State Capitol - 2 min drive - 1.9 km
  • University of Texas at Austin - 3 min drive - 3.0 km

Getting around

  • Austin Station - 8 min drive
  • Downtown Station - 16 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 17 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪Sandy's Hamburgers - ‬7 min walk
  • ‪Fareground Austin - ‬9 min walk
  • ‪Ego's Lounge - ‬4 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Embassy Suites by Hilton Austin Downtown South Congress

3.5-star hotel near South Congress Avenue
Embassy Suites by Hilton Austin Downtown South Congress offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Event space at this hotel measures 3030 square feet (281 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton Austin Downtown South Congress also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3.5-star Austin hotel is smoke free.

  • 1 building
  • 262 guestrooms or units
  • 9 levels
  • 3030 sq ft of conference space
  • 281 sq m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Austin Downtown South Congress offers 262 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Portuguese, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Pay movies
  • TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Hotel Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin-Downtown/Town Hotel
Embassy Suites Austin-Downtown/Town Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake Austin
Austin Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Austin
Embassy Suites Austin Town
Embassy Suites Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Hotel
Embassy Suites Hilton Austin Downtown South Congress Hotel
Embassy Suites by Hilton Austin Downtown South Congress Austin
Hotel Embassy Suites by Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Austin
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites Austin Downtown/Town Lake

Embassy Suites by Hilton Austin Downtown South Congress Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 468 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 153 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 76 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
The Best !!!
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Ok but I wouldn’t stay again

Only one elevator was working when we arrived and was not fixed while we were there, the key cards kept deactivating, it was very difficult to get in and out of the parking garage because of the key cards, the food was ok, staff were friendly for the most part, parking is so expensive! It was ok for a couple of nights but I would not stay there again.
Stayed 2 nights in Mar 2025

6/10 Okay

Thomas

Stayed 4 nights in Mar 2025

4/10 Poor

Stephanie, Carlisle

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Unfortunately, this jewel has lost its sparkle. I've stayed here many times, but this time it just appeared dirty and old. Love the location close to South Congress shops and restaurants. This property definitely needs a facelift.
Stayed 1 night in Mar 2025

10/10 Excellent

Lucio

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, rooms very clean. Some of the physical plant a little bit worn or run-down (couch cushions, staircases, parking garage). Breakfast is nice and pretty varied, and staff kept everything supplied and neat. Free afternoon reception a nice plus - drinks are small but can't complain about a free drink. Very convenient to downtown and S. Congress (and the bat bridge) and Barton Springs area.
Stayed 4 nights in Mar 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 3 nights in Mar 2025

6/10 Okay

Truc

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
2 of 3 elevators were broken
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Updates and maintenance needed

Parking garage is nasty old and gross
Stayed 1 night in Mar 2025

8/10 Good

Peter

Stayed 1 night in Mar 2025

10/10 Excellent

Anthony, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities
It was a good location for SXSW and South Congress shopping district.
Stayed 3 nights in Mar 2025

10/10 Excellent

Klifford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found a roach in our room. Other than that, we loved our stay
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service

Average for me

Phone was not plugged in on arrival. Cords behind were filthy. Cobwebs at console outside the lifts. Only one lift worked for the ENTIRE stay. Missed happy hour by 5min due to the bottle neck at lifts and was told no sorry too late!! Asked at front desk for directions to visitors center and guy looked at me like a deer in headlights. Got directions from another but was wrong because visitor’s center changed locations. Breakfast was average. Crowd seemed rough/ ghetto at times.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sheree

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get the Suite!

I have been all around the world and this is my FAVORITE hotel. The happy hour snacks were WELL worth the price. Not to mention the suites. The only downside is the parking is $50 a day. So that was a shock.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4-star location; 2-star hotel

Sitting at the base of the S. Congress bridge and on the side of the river closest to shopping, the location couldn't be beat, but the hotel left a lot to be desired. Only one elevator (of 3) worked with no way to access interior stairs from the lobby, house-keeping didn't clean our room until the fourth of a five day stay, our room smelled musty, the pull-out sofa was stained, and the wall-paper was also stained and peeling.
Stayed 5 nights in Mar 2025

8/10 Good

F. Cole

Travelled with family
Liked: Cleanliness, staff & service, amenities
only one of three elevators was working!
Stayed 4 nights in Mar 2025

6/10 Okay

Katie

Business traveller
Liked: Cleanliness, staff & service, room comfort

Elevators not working

The staff was all very kind and very friendly! It was one of the busiest times of the year and they had 1 of 3 elevators working. We would sometimes have to wait 5+ minutes as elevators stopped at every floor and were packed! Food at the bar/ restaurant was good.
Stayed 4 nights in Mar 2025

10/10 Excellent

laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and hotel food options were great. Friendly and helpful staff. Only downside was only one elevator was working. Very inconvenient especially with kids and luggage.
Stayed 1 night in Mar 2025

4/10 Poor

SOFIA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service and dirty! Good location
Stayed 3 nights in Mar 2025

4/10 Poor

nathaniel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Premium, more like nothing like… Hilton should be.

Room is old, outdated, and in need of basic repair to even the common traveler. From dysfunctional appliances, to rusty doors, and un-caulked molding, this premier suite was just a scam. Room smells like mold or damp basement upon entry, old technology and lack of attention to detail an around the most common areas (bathroom caulk, paint, wood trim). There’s even a device that looks to be a second chill fridge near my daughter room oddly placed in what seems to be a closet that is inoperable. Just an awful experience in the room, out the room was messy and unkept as well. Food items found in the floor of the lobby, elevator buttons inoperable, and once again- outdated for the comparative price. As a Hilton honors member, we expect and deserve more . This was one of my worst experiences as a member and can’t believe the lack of detail, care, and professional presentation put into this property and the coveted ninth floor. Room 908 needs work obviously. I will contact corporate immediately after my stay.
Stayed 1 night in Mar 2025

4/10 Poor

Javier, New York

Disliked: Amenities
I came in and they did not have the type of room I reserved I wont stay here again.

4/10 Poor

Joshua

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
In my room above shower was all peeling and dirty. Only 1 elevater working taking very long.
Stayed 1 night in Mar 2025

10/10 Excellent

BEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for where we wanted to go. Great breakfast buffet!
Stayed 3 nights in Dec 2024