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Citadines Bacolod City

3.0 star property
3-star hotel perfect for exploring Bacolod

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Photo gallery for Citadines Bacolod City

A restaurant with teal chairs, wooden tables, and a bar area.
Exterior
Deluxe Apartment, 2 Bedrooms | Living area
Reception
Deluxe Apartment, 2 Bedrooms | Private kitchen

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Lacson Street, Brgy. Bata, Bacolod, Western Visayas, 6100
  • Place, Capitol Lagoon Park
    ‪3 min walk‬
  • Place, Art District
    ‪13 min walk‬
  • Place, Robinsons Place Bacolod
    ‪18 min walk‬
  • Airport, Bacolod (BCD-New Bacolod - Silay)
    ‪23 min drive‬

Room options

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Studio

Premier Studio

Premier Studio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area

Deluxe Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area

Deluxe Apartment, 2 Bedrooms

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

About the area

Bacolod

City center stay.You'll find Capitol Lagoon Park and Art District within a 15-minute walk of this Bacolod hotel. Robinsons Place Bacolod and Yoyo Land are also within 2 miles (3 km).

What's nearby

  • Capitol Lagoon Park - 3 min walk - 0.3 km
  • Art District - 13 min walk - 1.1 km
  • Robinsons Place Bacolod - 18 min walk - 1.6 km
  • SM City Bacolod Northwing - 8 min drive - 3.7 km
  • San Sebastian Cathedral - 8 min drive - 4.1 km

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 31 min drive

Restaurants

  • ‪V&W Victoria & William - ‬2 min walk
  • ‪Delicioso Wine Food Coffee - ‬1 min walk
  • ‪Jollibee - ‬9 min walk
  • ‪Nena’s Beth Chicken Inasal Since 1952 - ‬2 min walk
  • ‪Ceres Mart - ‬7 min walk

About this property

Citadines Bacolod City

3-star hotel perfect for exploring Bacolod
Citadines Bacolod City offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Citadines Bacolod City also features dry cleaning/laundry services, room service (during limited hours), and an elevator. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Bacolod hotel is smoke free.

  • 200 guestrooms or units
  • Built in 2024
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Citadines Bacolod City offers 200 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Bacolod hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,200 for adults and PHP 600 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Doorbell and phone notification
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citadines Bacolod City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 2700.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1200 for adults and PHP 600 for children
  • Airport shuttle fee: PHP 1650 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2700.0 per night
  • Spa fee: PHP 1000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Citadines Bacolod City Hotel
Citadines Bacolod City Bacolod
Citadines Bacolod City Hotel Bacolod

Frequently asked questions

How close is Citadines Bacolod City to the airport?

Citadines Bacolod City is 10.3 mi (31-min drive) away from the Bacolod (BCD-New Bacolod - Silay) airport, the closest popular airport to the property.

How much does it cost to stay at Citadines Bacolod City?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at Citadines Bacolod City on Jun 29, 2026 start from CA $106, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Citadines Bacolod City have an airport shuttle?

Citadines Bacolod City offers an airport shuttle 24 hours a day, for a charge of PHP 1650 per vehicle, one-way.

Does Citadines Bacolod City offer free breakfast?

Free breakfast isn’t provided at Citadines Bacolod City, but buffet breakfast is offered for a fee of PHP 1200 for adults and PHP 600 for children.

Is there a casino at Citadines Bacolod City?

No, there is no casino at this hotel.

What time is check-in at Citadines Bacolod City?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Citadines Bacolod City?

This hotel offers free self parking.

Does Citadines Bacolod City have a pool?

Citadines Bacolod City features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Citadines Bacolod City have a restaurant?

Yes, there is a restaurant on site.

Does Citadines Bacolod City have a spa?

There are no spa services available at this hotel.

How close is Citadines Bacolod City to downtown Bacolod?

Citadines Bacolod City is 0.3 mi away from Bantud Hacienda.

Citadines Bacolod City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 83 out of 104 reviews
Rating 8 - Good. 17 out of 104 reviews
Rating 6 - Okay. 4 out of 104 reviews
Rating 4 - Poor. 0 out of 104 reviews
Rating 2 - Terrible. 0 out of 104 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room and facilities.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
My favorite place to stay in Bacolod
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good and delicious but I wish more variety with salad and fruits.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I believe that the Citadines is the best hotel in Bacolod.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Vicente

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel to stay
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my go to Hotel in Bacolod. The property is clean and the area is close to nice restaurants. I also like the free breakfast with a lot of options. I tried staying at Seda Hotel and Citadines is better and newer.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Vicente

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, property conditions & facilities, communication
Love staying here !
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice plus breakfast buffet included in the room is the best.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities
Everything’s so great definitely highly recommendable! From room, staff , and amenities. Awesome place to stay in Bacolod for vacation. Staff are so friendly and accommodating with a beautiful smile. Excellent service!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Bernadette Lourdes

Liked: Staff & service, property conditions & facilities
A nice place to stay
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Donna Lea

Liked: Cleanliness, amenities, property conditions & facilities
Staff is wonderful place is absolutely clean Hallway is a little stuffy and sometimes has some odd smell but everything else is wonderful.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, quiet with dining options
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short and simple stay. The hotel was excellent even amidst the chaotic city conditions . It was ideal when i selected it due to its location to the airport. The staff were very supportive and friendly. the facility was very clean , but it was also very new compared to the surroundings.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Maricris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

weekend stay

Good stay and accessible
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

ANTIPAS IV

Liked: Cleanliness, room comfort, communication

Great hotel in Bacolod

Courteous and professional staff, nice restaurants, clean room
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Emilio

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay in Bacolod. Highly recommended
Stayed 1 night in May 2025
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
very good service from the concierge and the rest of the staff
Stayed 9 nights in May 2025
Verified

10/10 Excellent

Paulette

Excellent service . Great food
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here at this hotel several times. The staff is excellent and go beyond their duties to make sure we have everything we need. My wife and I agree that citadines is like our second home. Thank you!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Good place but not a great smell
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

LEMUEL N

Liked: Cleanliness, amenities, property conditions & facilities, communication
If you are looking for luxury, convenience and value, Citadines Bacolod is your top choices to stay in Bacolod City.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

James s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not have a bar or kitchen
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed Premises n rooms!!! Super clean n comfortable!!! Excellent Staff!!!! Great Value with Stunning views of the City!!
Stayed 1 night in Apr 2025