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"I would recommend this hotel for its location. We were within walking distance of everything downtown Banff.
I would not recommend this hotel for comf
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Family-friendly 3-star hotel near Mount Norquay Ski Resort
Heart of Banff
Within a 15-minute walk of the hotel, you'll find Central Park and Banff Centre for Arts and Creativity. Cave and Basin National Historic Site and Tunnel Mountain are also within 3 miles (5 km).
Free breakfast
This hotel features a fitness center and a sauna. Families will appreciate the onsite laundry facilities and supervised childcare. Guests will appreciate free perks like continental breakfast and WiFi in public areas.
Free WiFi, cable TV
In addition to free WiFi, the 77 guestrooms offer coffee/tea makers and cable TV. Other amenities include hair dryers, safes, and phones.
Brewster's Mountain Lodge ratings based on 13 Verified Reviews
Review Summary
3.3
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Brewster's Mountain Lodge
Everyone (2)
1 out of 5
fair rating
Pros:Free breakfast
Cons:beds uncomfortable, sheets like cardboard
The location is great. The bed were horrible and the sheets felt like cardboard. The hotel was noisy and they started vac'g outside our room at 7am. Wont stay there again.
Posted by unhappy18, from Calgary, AB, Canada on 27 Apr. 2012
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3 out of 5
Convenient Location
Pros:Close restaurants
Cons:Poor breakfast
I would recommend this hotel for its location. We were within walking distance of everything downtown Banff.
I would not recommend this hotel for comfort. Old school tvs in the rooms; no connections for gaming stations or Ipads.
The "free" continental breakfast consisted of toast and yogurt...mmmm....
Posted by Jackinthebox7 on 2 Mar. 2012
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4 out of 5
This hotel has a terrific location.
Pros:Free breakfast, Close restaurants, Free Internet, Quiet, great location
Cons:no pool
We stayed at the Brewster Mountain Lodge for 6 nights July, 2011.
The location is excellent as it is right in the middle of the main town of Banff. Our check-in was easy and the staff, very pleasant.
We had a charming room situated on a courtyard and it was very quiet. The room does not have air conditioning, but fans are provided. It was not an issue as the weather during our stay was on the cool side. The room does not have a small fridge, which seems standard in most other hotels and we could have used one, so it would be great if they were installed. The other small issue was that there were two queen size beds, but they each had different mattresses. One was new and very comfortable and the other was old and not comfortable at all. I think they should have been replaced at the same time as it doesn't seem fair for guests in one bed to be uncomfortable when the other guests have a great pillow-top bed!
The hotel has a very quirky set up as far as the room locations and can be confusing, but that never bothered us and we were able to get around easily. Others have written on the difficulty of getting to the breakfast room, but it really isn't a problem. Also, it is located in the basement, but despite that, it is a pleasant enough room to eat a quick breakfast. The selection of food at breakfast is sufficient and abundant.
It has a lovely spa area including a hot tub and sauna. There are also laundry facilities. There is on-site parking, although a fee of $5.00 is charged per day. However, that is very nominal and did not bother us. All in all, I would recommend this hotel. I like the fact that it is a family-run hotel and the decor seems suitable to the surroundings - very natural with all the pine.
Posted by Banff4us, from Winnipeg on 5 Oct. 2011
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4 out of 5
Posted by a verified traveller on 1 May 2019
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Comment from Hotel Management
3 May 2019
by Patrick
We hope you enjoyed your stay and time in Banff
2 out of 5
Sub Par Experience
The property is in a great location, walking distance to everything in Banff. However, it is very noisy. Because there is no air conditioning the room was airless, so we had to have the windows open. There were intoxicated people yelling at all hours and loud vehicles zooming by, so much so that it was difficult to sleep. The staff were polite but not at all helpful. They neglected to tell us that there was a fee for parking. The elevator was broken 50% of the time. I would not recommend this hotel.
Posted by a verified traveller on 11 Jun. 2014
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Comment from Hotel Management
3 Jan. 2015
by
Thank you for taking the time to write a review on your stay. We are sorry to hear you did not enjoy your stay. Like most hotels in the area, we do not offer air conditioning but do provide fans in all of our rooms. We did have an issue at the end of May with our elevator going out of service for a couple of days but it has been working without problems since being fixed. We apologize that you did not find the staff to be helpful and will pass along your comments to the Front Desk Supervisor for further review.
Kind Regards,
Staff and Management
5 out of 5
Location was wonderful.
Pros:Free breakfast, Close restaurants, Free Internet
Our time at Brewsters Lodge great. . The location in the middle of town was perfect. We were able to walk to many resturants and shops. We really liked the heated garage although our SUV was a little large for some of the spaces. The breakfast was good and the room was very clean.
Posted by Emac, from Missouri on 13 Apr. 2011
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2 out of 5
This place needs an update.
Pros:public area atmosphere, staff
Cons:Noisy, Poor breakfast
We stayed here for a night in the off season and basically found the atmosphere fun if you are looking for that rustic log cabin feel. However the room amenities were average at best. We didn't get a chance to try out the pool area so cannot comment on that. The complimentary breakfast area left something to be desired and the food was very average even considering it was the of the "free with your room variety". The room also was subject to more street noise than we would have liked.
All of this would have been acceptable if it was more of a discount price. It was just not good enough quality for the money.
Posted by Snuffy, from Calgary, Alberta on 8 Feb. 2011
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3 out of 5
vacation
No AC, very noise, limited packing spots and very small packing space.
Posted by a verified traveller on 1 Aug. 2010
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2 out of 5
hotel problems
no air, very noisy and they had 20 parking spots and sold 25 parking spots, dont know what they are doing, must be better places to stay
Posted by a verified traveller on 17 Jul. 2010
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4 out of 5
great location
the location was great and the parking for $*/day reasonable and convenient (although there is a free parking garage one block away.) It was great to be right downtown, the breakfast was fine and the room clean. the only drawback was the room over the alley was very noisy with bar noise at 2am and garbage trucks at 6am.
the homemade cookies in the afternoon was a nice touch!
Brewster's Mountain Lodge offers its guests a sauna and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. A library, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Brewster's Mountain Lodge. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Banff hotel.
Airport: Calgary, AB (YYC-Calgary Intl.) (137.8 km / 85.6 mi)
Train station: Banff Station (0.7 km / 0.4 mi)
Property shuttles: Ski shuttle
Parking: Self parking available for a surcharge
Room Amenities
Brewster's Mountain Lodge offers 77 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Cable channels
Coffee maker
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Climate control (heating)
Food & Drink
Guests are served free continental breakfast daily from 6:30 AM to 10:30 AM.
Nearby Activities
Recreational amenities at the hotel include a sauna and a fitness center.
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.
Only service animals are allowed
Noise-free rooms not guaranteed
Service animals are exempt from fees/restrictions
No rollaway/extra beds available
Parking height restrictions apply
Debit cards
Fees
Guests will be asked to pay the following charges at the property:
Deposit: CAD 100.00 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for wired Internet in public areas: CAD 5.25 (for 30 minutes, rates may vary)
Self parking fee: CAD 5.25 per night (in/out privileges)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
