See all properties
Save

The Golden Bay Hotel Batam

3.5 star property
Family-friendly 3.5-star hotel near Nagoya Hill Mall

Choose dates to view prices

Photo gallery for The Golden Bay Hotel Batam

Exterior detail
Superior Queen
Bar (on property)
Lounge
Superior Twin | Bathroom
Reviews
7.4

Good

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Jalan Bengkong Laut, Golden City, Bengkong, Batu Ampar, Batam, 29433
  • Popular LocationNagoya Hill Mall6 min drive
  • Popular LocationBatam Centre Ferry Terminal6 min drive
  • Popular LocationHarbour Bay Ferry Terminal8 min drive
  • AirportBatam Batu Besar (BTH-Hang Nadim)31 min drive

Room options

View all photos for Superior Twin

Superior Twin

Superior Twin

9/10 Wonderful
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Queen

Superior Queen

Superior Queen

8.1/10 Very good
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Coffee shop
Harmoni One Convention Hotel & Service Apartments
Pool
Hot tub
Spa
Kids pool
4.1 out of 5, Very good, (594)
The price is CA $35
per night
CA $44 total
includes taxes & fees
4 Jun - 5 Jun
Harmoni One Convention Hotel & Service Apartments

About the area

Batam

In Batam .You'll find Nagoya Hill Mall and Maha Vihara Duta Maitreya Buddhist Temple within 3 miles (5 km) of this hotel. Batam Centre Ferry Terminal and Batam Center Shopping Area are also within 6 miles (10 km).

What's nearby

  • Nagoya Hill Mall - 6 min drive
  • Batam Centre Ferry Terminal - 6 min drive
  • Batam Centre - 7 min drive
  • Harbour Bay Ferry Terminal - 8 min drive
  • BCS Mall - 9 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 31 min drive

Restaurants

  • Kasta Coffee Shop - 7 min walk
  • Batam Layer Cake - 2 min walk
  • Cuppa Café - 1 min walk
  • Bakso Pak Kumis - 10 min walk
  • De'sands - 7 min walk

About this property

The Golden Bay Hotel Batam

Family-friendly 3.5-star hotel near Nagoya Hill Mall
The Golden Bay Hotel Batam offers its guests a water park (surcharge) and a waterslide. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the family-friendly The Golden Bay Hotel Batam. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Batam hotel.

  • 1 building
  • 124 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Golden Bay Hotel Batam offers 124 air-conditioned accommodations with safes and complimentary bottled water. LED televisions come with cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Malay

Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Airport shuttle on request
  • Free area shuttle
  • Free shopping center shuttle

Food and drink

  • Breakfast available for a fee: IDR 50000 for adults and IDR 25000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Spa services
  • Water park access (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Cable channels
  • LED TV

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 125000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 200000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 50000 for adults and IDR 25000 for children
  • Airport shuttle fee: IDR 120000.00 per vehicle (one way)
  • Rollaway bed fee: IDR 125000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

We should mention

  • Up to 2 children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Golden Bay Hotel Batam
Golden Bay Batam
Golden Bay Hotel
The Golden Bay Batam Batam
The Golden Bay Hotel Batam Hotel
The Golden Bay Hotel Batam Batam
The Golden Bay Hotel Batam Hotel Batam

The Golden Bay Hotel Batam Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 51 reviews" "
Rating 8 - Good. 18 out of 51 reviews" "
Rating 6 - Okay. 7 out of 51 reviews" "
Rating 4 - Poor. 4 out of 51 reviews" "
Rating 2 - Terrible. 5 out of 51 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

4.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Azura

Travelled with group
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Provide shuttle service to Nagoya Hill Mall & BCS. Breakfast provided are very basic, only few dishes. It's opposite GO CART & abt 10mins walk to Golden Prawn Seafood Restaurant.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad Experience… During my visit at Golden Bay Hotel dated 26 Oct 2019. Upon arriving at the hotel at 1000hrs, my friends and I was told by the concierge that there’s no room for us. The rooms were not ready due to rectification works. They should have inform us in advance about it so that we could make the necessary arrangement as not to waste our time. After an hour two of waiting, we were told that they will get us our room but we need to share rooms in order to accommodate, but we decline the offer as we have already paid our stay in full. They sent us from one hotel to another and make us look like bumbling idiots. Then they told us they got 3 rooms which is like a chalet, so we went back to Golden View hotel to view this "chalet" which is located near the swimming pool. This chalet looks like a chicken coup and smells of cow dung, it looks like someone got murdered in that chalet (yes its that bad), it was quiet and haunting, the chalet looks like it has not been occupied since Japan invaded Asian in WW2, I kid you not, there was a bed on the floor, a very musty smell and only us around and no one else!! Do we seriously look like some barn yard animals or someone looking for an outdoor adventure?? Look, if the hotel would have give us 2 or 3 weeks notice that the hotel is fully booked then maybe we could have could have planned to go somewhere else but this is not the case, who wouldn't get angry?? We were treated like idiots running here and there looking for a god
Stayed 2 nights in Oct 2019

8/10 Good

RONNIE, SG

Travelled with partner
Provide free shuttle transport to BCS & Nogoya Mall. Walking distance to Golden Prawn Seafood Restaurant.
Stayed 3 nights in Sep 2019

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel.
Super friendly, helpful staff. Clean and comfortable room. Good breakfast. Highly recommended as long as you're ok taking taxis into main areas.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place was listed as a 3 star but it was definitely a 1 star. Smokey, dirty ashtrays in the lobby area. A karaoke place next door that was very loud and went until 6 am. DO NOT STAY THERE!!!! Waste of money
Stayed 4 nights in Jun 2019

6/10 Okay

Lynn, singapore

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
water is inconsistent, you get burn. If you turn on hot, otherwise too cold
Stayed 2 nights in Jun 2019

10/10 Excellent

Ayang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

CLEMENT

Liked: Staff & service, property conditions & facilities, room comfort
Very Friendly Staff
Over all stay is very good with all the friendly staff, Front office clerks, housekeeping staff and restaurant associates. However the wardrobe was dusty every time we stay. The so call personal safe is so difficult to use, be the location, method of keying the passwords, the words of instruction are invisible to follow.................... cannot be used is the word.
Stayed 1 night in Dec 2018