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"Bathroom full of mold. Needs to be updated. Room marginal. Bed comfortable. " More

By a verified traveller on Fri 09 Apr 2021

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Hotel Description

Hotel perfectly located for exploring Port Allen

Heart of Port Allen

You'll be steps from 415 South Casino and within a 15-minute walk of Emerald Palace Casino. Also, Rivault Memorial Park is within 3 miles (5 km) and Louisiana State University is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a gym on site, and laundry facilities and free newspapers are also offered.

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $97* Per night/room 31 Mar. - 1 Apr.

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Double Bed, Accessible, Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites Baton Rouge West – Port Allen ratings based on 12 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn & Suites Baton Rouge West – Port Allen

Everyone (7) Couples (2) Family (1)
1 out of 5

Posted by on 10 Sep. 2023

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Comment from Hotel Management

6 Oct. 2023 by Lenaya Bell

Im so sorry to see you had such a poor experience here with us, Im eager to hear what exactly you disliked .Feel free to contact the hotel to speak with someone regarding this stay.Best of luck,Lenaya BellFront Desk SupervisorQuality Inn & Suites -Port Allen

1 out of 5
they did not allow me to change rooms after an unknown person opened my door.

Posted by on 9 Apr. 2023

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4 out of 5

Posted by , from new roads on 4 Apr. 2022

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3 out of 5
Bathroom full of mold. Needs to be updated. Room marginal. Bed comfortable.

Posted by on 9 Apr. 2021

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Comment from Hotel Management

11 Apr. 2021 by Jennifer

Thank you for your comment. We apologize for the inconvenience you experienced during your recent stay. We take every comment from our guest seriously and to hear that you were not satisfied is upsetting to us. We do hope in the near future that you will reconsider and give us another try so that we can give you a better impression towards our hotel. Again, thank you for your comment and have a nice day!

5 out of 5

Posted by on 2 Feb. 2021

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Comment from Hotel Management

16 Feb. 2021 by Jennifer

First we would like to thank you for taking the time to give us your feedback.

4 out of 5
We didn’t face street, we faced swimming pool. Very helpful staff. Room was large and well organized.

Posted by , from Houston, Texas on 24 Dec. 2020

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Comment from Hotel Management

26 Dec. 2020 by quailty inn gs

Thank you for staying with us at the quailty inn west baton rouge. We are elated that everything was to your liking and we look foward with you staying with us again in the future.

1 out of 5
Desk clerk was very nice, I feel bad for all the scum bags she has to deal with. The room; terrible. The door juggled like it was broken into at one point. The room smelled like cigarettes & mood. NONE of the surfaces were clean, I could still see the cup rings of past visitors. There was an inch of dust behind everything, and the bed was filled with hair & dirt. The baths had mold in a bunch of places as well. Oh, and there were spiders everywhere. I left an hour after I checked in. Not worth the 50$ I had to eat.

Posted by on 10 Dec. 2020

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Comment from Hotel Management

13 Dec. 2020 by Jennifer

Thank you for sharing your feedback. I'd like to sincerely apologize for your poor stay with us. Your experience is not what we typically provide. I can assure you each of your concerns will be addressed with the respective department and staff. We value your brand loyalty, and hope you give us another chance to serve you again in the near future. Thank you for your feedback, as it allows us to continue to improve the service we provide.

5 out of 5

Posted by on 20 Jul. 2020

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Comment from Hotel Management

24 Jul. 2020 by Stacy

Thank you for your rating. We appreciate your business and hope to see you again.

5 out of 5
The corridors were dark and the microwave should have been cleaned.

Posted by , from Baton Rouge on 11 Jun. 2020

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5 out of 5

Posted by on 18 Oct. 2019

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Comment from Hotel Management

18 Oct. 2019 by Stacy

Thank you for your rating. We are glad you enjoyed your stay and hope to see you again.

About the Quality Inn & Suites Baton Rouge West – Port Allen

Location 131 Lobdell Hwy, Port Allen, LA 70767

Property Features

WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn & Suites Baton Rouge West – Port Allen. Free self parking is available. Smoking is allowed in designated areas at this Port Allen hotel.

  • 140 guestrooms or units
  • 4 levels
  • Meeting rooms
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn & Suites Baton Rouge West – Port Allen offers 140 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Rooms open to balconies or patios. Pillowtop beds feature down comforters. 32-inch LED televisions come with premium cable channels. Kitchenettes offer refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony or patio
  • Pillowtop beds
  • Deep soaking tub
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 8:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 6:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Port Allen
  • Quality Port Allen
  • Port Allen Quality Inn
  • Quality Inn & Suites Baton Rouge West – Port Allen Hotel
  • Quality Inn & Suites Baton Rouge West – Port Allen Port Allen

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.