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Quality Inn & Suites

2.5 star property
Enjoy the free WiFi at this Benton Harbor hotel

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Standard Room, 2 Queen Beds, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Exterior
Miscellaneous
Laundry room

Reviews

6.8 out of 10

Popular amenities

  • Laundry
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
1598 Mall Drive, Benton Harbor, MI, 49022
  • Place, Lake Michigan College
    ‪3 min drive‬
  • Place, Intercare Community Health Network
    ‪4 min drive‬
  • Place, Lakeland Regional Medical Center
    ‪6 min drive‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Benton Harbor

In Benton Harbor .You'll be within 3 miles (5 km) of Intercare Community Health Network and 6 miles (10 km) of Lake Michigan with a stay here. Lake Michigan College and Lakeland Regional Medical Center are also within 6 miles (10 km).

What's nearby

  • Lake Michigan College - 3 min drive - 4.6 km
  • Intercare Community Health Network - 4 min drive - 4.3 km
  • 12 Corners Vineyards - 6 min drive - 9.5 km
  • Lakeland Regional Medical Center - 6 min drive - 6.1 km
  • Silver Beach - 9 min drive - 12.0 km

Getting around

  • St. Joseph-Benton Harbor Station - 10 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 49 min drive

Restaurants

  • ‪Chick-Fil-A - ‬8 min walk
  • ‪Good Fortune Restaurant - ‬3 min drive
  • ‪Grand Crossing Bar & Grill - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Applebee's Grill + Bar - ‬5 min walk

About this property

Quality Inn & Suites

Enjoy the free WiFi at this Benton Harbor hotel
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Quality Inn & Suites also features a 24-hour fitness center, laundry facilities, and a television in a common area. Self parking is free.

This Benton Harbor hotel is smoke free.

  • 49 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers for purchase
  • Television in lobby
  • No smoking on site
Quality Inn & Suites offers 49 accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Parking included
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Days Inn Benton Harbor MI
Days Inn Motel Benton Harbor MI
Days Inn Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI
Days Inn Suites Benton Harbor MI
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Benton Harbor
Quality Inn & Suites Hotel Benton Harbor
Days Inn Suites by Wyndham Benton Harbor MI

Quality Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 111 out of 610 reviews
Rating 8 - Good. 232 out of 610 reviews
Rating 6 - Okay. 128 out of 610 reviews
Rating 4 - Poor. 66 out of 610 reviews
Rating 2 - Terrible. 73 out of 610 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, amenities
Filthy and run down
Stayed 2 nights in Aug 2025

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was in very bad shape, bag of trash in hall way leading into room. We ended up not staying it was so bad. Avoid this location at all cost.
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Casey

Stayed 1 night in Aug 2025

2/10 Terrible

Ruben

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Mattress protector was full of stains. Door to room wasn’t properly closed and slightly open when checking in.
Stayed 4 nights in Aug 2025

10/10 Excellent

Texie

Stayed 1 night in Aug 2025

2/10 Terrible

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ant problem and odor in room.
Ants on dresser.
Stayed 1 night in Aug 2025

10/10 Excellent

Marvin, Greenville

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

ANGELA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Curtains were thrown over the curtain rods. Outside looks unpleasant.
Stayed 2 nights in Aug 2025

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, staff & service
It would be great if there was at least a hand towel in the room. And why is the refrigerator door open? Is there a problem in the room that you need the door to stay open? The front desk help was great, but why do I have to ask to dry my hands?
Stayed 1 night in Aug 2025

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this property because my son had booked it. I normally avoid Quality Inn like a plague. However, we wanted to stay at the same location as him. Check in was… ok. The rooms were disgusting. Ceiling was falling in in our bathroom. There is no way it had been really cleaned as the floor was visibly dirty. AC unit was broken. My son’s room had literal mold in it. There were hand prints visible on their headboard from previous guests. The whole property smelled like mold and body odor. The breakfast was basically nonexistent (good thing we planned a much better breakfast). 100% will not be staying here again.
Stayed 1 night in Aug 2025

2/10 Terrible

Ingrid

Stayed 2 nights in Aug 2025

4/10 Poor

Kozeta

Disliked: Staff & service, property conditions & facilities
It was safe, but room smell like smoke, and breakfast was poor.
Stayed 2 nights in Aug 2025

2/10 Terrible

Nathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a clean place to stay

I was working in Benton Harbor and stayed at the quality Inn. As soon as I got in the room had a horrible smell. There was a sock over the smoke alarm. The ceiling was flaking from an old water leak look like and throughout the night somebody kept playing a loud music out in the parking lot and kept me up all night. I told them I wanted to cancel my second night that I was not staying in a disgusting hotel and they told me they would have a manager call me. A manager has yet to call me. I’ve called them multiple times just to get the run around, a manager is conveniently never available.
Stayed 2 nights in Aug 2025

2/10 Terrible

Barbara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some Windows were covered with sheets and cardboard. Bathroom reeked and room smelled (not cigs).
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Hotel was un organized. Switched our room with no notice even at check in Diddnt tell us just sent us on our way. When asked for extra linens for the now pull out couch we had they Diddnt have any or pillows. Breakfast was skimpy.
Stayed 2 nights in Aug 2025

6/10 Okay

Kathy

Business traveller
Stayed 1 night in Jul 2025

2/10 Terrible

Joe

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place need too be closed down
Stayed 2 nights in Jul 2025

8/10 Good

Jennifer, Durand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
An alarm kept going off all night long so we got no sleep! The place was dirty, and there was no breakfast as promised!
Stayed 1 night in Jul 2025

8/10 Good

Carrie

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Darnell

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

High risk. No smoke detectors!

No smoke detectors in rooms. Illegal.
Stayed 1 night in Jul 2025

2/10 Terrible

Patrick

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had ants in our room and the smoke detector was missing with wires hanging down where it was supposed to go…still waiting to hear from Expedia about getting a refund??
Stayed 2 nights in Jul 2025

6/10 Okay

Jill

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
No much on breakfast bar compared to other hotels breakfast
Stayed 1 night in Jul 2025