See all properties

Chateau Big Bear Boutique Hotel, BW Signature Collection

3.5 star property
3.5-star ski hotel near Big Bear Mountain Resort

Choose dates to view prices

Photo gallery for Chateau Big Bear Boutique Hotel, BW Signature Collection

Exterior
Dinner served
Lobby
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Air conditioning

Explore the area

View in a map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315
  • Place, Eagle Point
    ‪12 min walk‬
  • Place, Big Bear Mountain Resort
    ‪17 min walk‬
  • Place, Snow Summit
    ‪18 min walk‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(43 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(42 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(22 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(37 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.8 out of 10
Excellent
(51 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

About the area

Big Bear Lake

Near the slopes.Within a 15-minute walk of this Winter Park hotel, you'll find Bear Valley Community Hospital and Eagle Point. The Village and Interlaken Shopping Center are also within 2 miles (3 km).

What's nearby

  • Eagle Point - 12 min walk - 1.0 km
  • Interlaken Shopping Center - 15 min walk - 1.3 km
  • Big Bear Mountain Resort - 17 min walk - 1.5 km
  • Snow Summit - 18 min walk - 1.6 km
  • Big Bear Alpine Zoo - 2 min drive - 2.3 km

Getting around

  • San Bernardino, CA (SBD-San Bernardino Intl.) - 72 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬12 min walk
  • ‪Carl's Jr. - ‬14 min walk
  • ‪Grizzly Manor Cafe - ‬2 min drive
  • ‪Applebee’s | IHOP - ‬5 min walk

About this property

Chateau Big Bear Boutique Hotel, BW Signature Collection

3.5-star ski hotel near Big Bear Mountain Resort
Relax in the hot tub after a day on the slopes or enjoy the use of a fitness center. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. WiFi and wired Internet are free in public spaces. For a fee, parking is available.

This 3.5-star Big Bear Lake hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2077 sq ft of conference space
  • 193 sq m of conference space
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Chateau Big Bear Boutique Hotel, BW Signature Collection offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Big Bear Lake hotel provides wireless Internet access for a surcharge. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Exterior
Holiday Inn Resort The Lodge At Big Bear Lake by IHG
Big Bear Central
  • Pool
  • Spa
  • Pet friendly
  • Parking included
3.7 out of 5, Good, 1,001 reviews
The price is CA $180
CA $220 total
includes taxes & fees
Jul 13 - Jul 14
Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Property amenities

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free theme park shuttle
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (USD 1 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 15 mi
  • Free shopping center shuttle
  • Free theme park shuttle
  • Uncovered self parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Games
  • Gym
  • Hot tub
  • Seasonal outdoor pool
  • Ski storage
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 1 per night (rates may vary)
  • Uncovered self parking fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Western Big Bear Chateau
Chateau Big Bear Boutique Hotel, BW Signature Collection Hotel

Frequently asked questions

How close is Chateau Big Bear Boutique Hotel, BW Signature Collection to the airport?

Chateau Big Bear Boutique Hotel, BW Signature Collection is 39.4 mi (72-min drive) away from the San Bernardino, CA (SBD-San Bernardino Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Chateau Big Bear Boutique Hotel, BW Signature Collection?

As of Jul 3, 2026, prices found for a 1-night stay for 2 adults at Chateau Big Bear Boutique Hotel, BW Signature Collection on Jul 19, 2026 start from CA $203, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Chateau Big Bear Boutique Hotel, BW Signature Collection have an airport shuttle?

Airport shuttle services are not available at Chateau Big Bear Boutique Hotel, BW Signature Collection.

How close is Chateau Big Bear Boutique Hotel, BW Signature Collection to the beach?

This hotel is 1.5 mi (3-min drive) from Swim Beach.

Does Chateau Big Bear Boutique Hotel, BW Signature Collection offer free breakfast?

Chateau Big Bear Boutique Hotel, BW Signature Collection does not offer free breakfast. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Chateau Big Bear Boutique Hotel, BW Signature Collection?

No, there is no casino at this hotel.

What time is check-in at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Check-in start time: 4 PM; Check-in end time: 5 AM.

Is there free parking at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Free parking is not available at this hotel. Self parking is available for USD 20 per night.

Does Chateau Big Bear Boutique Hotel, BW Signature Collection have a pool?

Chateau Big Bear Boutique Hotel, BW Signature Collection features a seasonal outdoor pool. The pool is closed seasonally each year from October 1 to May 31.

Does Chateau Big Bear Boutique Hotel, BW Signature Collection have a restaurant?

Chateau Big Bear Boutique Hotel, BW Signature Collection is home to Tiffany's Bistro, which features American cuisine and happy hour.

Does Chateau Big Bear Boutique Hotel, BW Signature Collection have a spa?

There are no spa services available at this hotel.

How close is Chateau Big Bear Boutique Hotel, BW Signature Collection to downtown Big Bear Lake?

Chateau Big Bear Boutique Hotel, BW Signature Collection is 1.7 mi away from Big Bear Lake.

Chateau Big Bear Boutique Hotel, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 644 out of 1000 reviews
Rating 8 - Good. 211 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, quiet hotel. Carol, who checked us in, was very friendly, knowledgeable, and helpful. We asked for a room change to not have a balcony towards the parking lot snd she went out of her way to make sure we were comfortable. Breakfast was really good.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was ideal , great location close by to many places, aesthetically cute
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, Great Price!🙌
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot breakfast with a lot of variety. The jacuzzi is nice. Staff was responsive to all our needs - more clean towels, etc.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Exceeded expectations in all ways, especially the fireplace in the room. Also very good breakfast .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jacova

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Place
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very clean and tidy, with all the necessary supplies.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ADEL

Liked: Cleanliness, amenities, property conditions & facilities
Quiet room, good breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ramin

Liked: Cleanliness, amenities, property conditions & facilities
The hotel room was very clean and spacious.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cherry

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jesaly Myles

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff and great food for breakfast👍
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lorena

Everything was good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean & cozy, and a lot of them have balconies which I love. Breakfast is very good with a good selection. We also enjoyed the Game Room (played ping pong, billiard, & air hockey). Good workout room. Also has a nice little trail behind the hotel to walk in. Only down side is that they are now charging for parking ($20/day) but the stay is still affordable & pleasant so it's still one of our favorite places to stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chhavi

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Maria Fernanda

Disliked: Amenities
Clean but way too old, terrible breakfast. Cero welcoming staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Roya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not good and very restricted!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Property well kept, friendly staff, decor is warm and pleasant.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

VALERIE

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and clean comfortable rooms. The lobby was decorated beautifully for the holidays and the complimentary breakfast was lovely.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jiayue

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay for small group
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

anthony

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect to our activities at both Big Bear and Snow Summit. The rooms had a fireplace to warm up and the game room was fun to spend down time in
At the fireplace mantle
Fun times in the game room
Tiffanys own Glass Gifted Architectural Roof from France
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Cesar

Nice
Stayed 1 night in Feb 2026
Verified

8/10 Good

Karolin

Liked: Cleanliness, property conditions & facilities
This hotel is cute and cozy! The only downside is that the bathrooms have jacuzzi and it makes a terrible noise specially at night! And the breakfast is not good as much as you pay for the room.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Chad

Disliked: Amenities
Love this place everything on point just thought it didn't make sense to at least have a bartender on a Sunday night for the guests. The place was sold out. I saw every single parking spot full in the morning.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Luca

Liked: Cleanliness, property conditions & facilities
Great experience
Stayed 1 night in Jan 2026