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"The guys shoveling the snow was so nice and friendly. The room was nice and clean, but the shower/tub was old and gross. " More

By a verified traveller on Tue 25 Feb 2020

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Hotel Description

3-star beachfront hotel near Big Bear Marina

On the beach

Within a 10-minute walk of this Big Bear Lake hotel, you'll find Alpine Slide at Magic Mountain and Big Bear Marina. Also, Big Bear Visitor Center is within half a mile (1 km) and Pine Knot Marina is within 2 miles (3 km).

Private beach, outdoor pool

A private beach and an outdoor pool are featured at this hotel. Enjoy the spa tub and perks like free self parking and free WiFi. A lobby fireplace, a picnic area, and barbecue grills are also on offer.

Fireplaces, free WiFi

Boasting fireplaces, the 57 guestrooms also offer free WiFi and flat-screen TVs. Other amenities include refrigerators, microwaves, and coffee/tea makers.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$127* Per night/room 13 Apr. - 14 Apr.

Cabin, 1 Queen Bed with Sofa bed, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Cabin

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio With Whirlpool

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Cabin, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Cabin, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Big Bear Frontier ratings based on 67 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Big Bear Frontier

Everyone (14) Couples (1) Family (3)
4 out of 5
The guys shoveling the snow was so nice and friendly. The room was nice and clean, but the shower/tub was old and gross.

Posted by on 25 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Amy

Thank you for your positive review! We appreciate the compliment on our staff! We apologize for the tub issue. We are planning an upcoming renovation and those are definitely on the list. We hope you will visit us again!

5 out of 5
Very cute cabin, everything was great!! Beds were very comfortable

Posted by , from Florida on 14 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by Amy

Hi Becky!! Thank you for your wonderful feedback! We're so glad that you enjoyed your time with us and hope that you will visit us again soon!

3 out of 5

Posted by on 7 Dec. 2019

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Comment from Hotel Management

8 Dec. 2019 by Amy

Thank you for your feedback! We hope that you have a wonderful holiday season and that you'll visit us again!

3 out of 5
Pros-great location, friendly staff, good price, fireplace (even though you have to provide your own duraflame logs), pet friendly, there was a nice little lakefront/patio area, windows that open (definitely helped one of the cons) Cons-the bathroom was a problem, the tub was a bit clogged so water wasn’t draining well, the water in the shower would not keep a constant temperature, the toilet kept breaking. Cons outside of the bathroom-not super clean (the kind of place you definitely don’t want to go barefoot), had a smell that caused us to open one of the windows-in the winter, paper thin walls between rooms (could hear our neighbor’s entire conversations. Luckily we were on the end, so we only had one shared wall)

Posted by on 29 Nov. 2019

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Comment from Hotel Management

29 Nov. 2019 by David - Operations Manager

I am sorry about the issues you had with your room, we work hard to make sure everyone has a great stay. I will definitely have a talk with our housekeeping staff. Hopefully you will give us another chance.

5 out of 5
They have an excellent front desk staff and coffee in the lobby with flavored creamers. The room smelled clean.. very impressed.

Posted by on 6 Oct. 2019

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Comment from Hotel Management

6 Oct. 2019 by Amy

Thank you for your positive review! We're so glad that are staff could make your stay so pleasant! We hope that you will visit us again soon!

5 out of 5

Posted by on 23 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Amy

Thank you for your positive feedback! We're so glad you enjoyed your stay with us and hope that you'll visit again soon!

5 out of 5
Quaint, Quiet, & right by the lake! Older property, but very clean. Staff was exceptionally nice and helpful! Very convenient walking distance to the Villiage. We found our new place to stay!

Posted by on 6 Jul. 2019

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Comment from Hotel Management

7 Jul. 2019 by Amy

Thank you for your positive feedback! We're so glad our staff could make your stay even more enjoyable! We hope you come visit us again soon!

5 out of 5
Great place to stay: Lake view was great, pool and jacuzzi was heated, staff was good and we were able to do some barbecue.

Posted by on 27 May 2019

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Comment from Hotel Management

27 May 2019 by Amy

Thank you for positive review! We hope you visit again soon!

5 out of 5
Very nice view and great room. Unfortunately one night of very loud noise. They really left a huge mess for the workers. Other than that, great and comfortable. Not far from shopping either.

Posted by on 26 May 2019

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Comment from Hotel Management

26 May 2019 by Amy

Thank you for your positive review! We apologize for the noise :( We hope you'll visit us again soon!

3 out of 5

Posted by on 29 Mar. 2019

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Comment from Hotel Management

30 Mar. 2019 by Amy

Thank you for your feedback.

Property Features

Step outside to unwind on the sand beach. After a day at the beach, enjoy amenities at Big Bear Frontier like an outdoor pool and a spa tub. Public spaces have free WiFi. Self parking is free. Smoking is allowed in designated areas at this 3-star Big Bear Lake hotel.

  • 57 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Big Bear Frontier offers 57 accommodations, which are accessible via exterior corridors and feature fireplaces and safes. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Fireplace
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Exterior corridor access
  • Ceiling fan
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • Pets: USD 15 per pet, per night
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No elevators

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Big Bear Frontier
  • Big Bear Frontier Hotel
  • Frontier Big Bear
  • Big Bear Frontier Cabins And Hotel
  • Big Bear Frontier Cabins Hotel Big Bear Lake
  • Big Bear Frontier Lake
  • Big Bear Frontier Lodge
  • Big Bear Frontier Hotel
  • Big Bear Frontier Big Bear Lake
  • Big Bear Frontier Hotel Big Bear Lake

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Big-Bear-Lake-Hotels-Big-Bear-Frontier.h521927-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.