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"The property was against the lake, which was pretty " More

By a verified traveller on Sun 15 Sep 2019

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Hotel Description

Beach motel near Big Bear Marina

Near the slopes

Within a 10-minute walk of the motel, you'll find Big Bear Marina and Alpine Slide at Magic Mountain. Big Bear Visitor Center and Pine Knot Marina are also within 2 miles (3 km).

Property Amenities

This motel features free WiFi in public areas, free newspapers, and self parking. A picnic area and barbecue grills are also provided.

Fireplaces

The individually decorated guestrooms offer balconies or patios and ceiling fans. Fireplaces are included, along with microwaves, coffee/tea makers, and TVs. Housekeeping is available on request.

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$113* Per night/room 26 Apr. - 27 Apr.

Suite, 2 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

2 Story Cabin

Bed Count 2 Queen Beds Maximum Occupancy 10 Max

Standard Room, 2 Queen Beds, Balcony, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Balcony, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, Multiple Beds, Fireplace (Kitchen)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Big Bear Lakefront Lodge ratings based on 37 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Big Bear Lakefront Lodge

Everyone (25) Couples (2) Family (5)
2 out of 5
Horrible, check in was delayed 40minutes, rude and unprofessional staff! Poor communication with office. Room smelled like vinegar! Will not come back again!

Posted by on 26 Dec. 2019

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Comment from Hotel Management

12 Feb. 2020 by -Big Bear Lakefront Lodge

We are sorry to see you did not enjoy your stay. Unfortunately, during the holidays it can get very busy. Our staff is working as hard and as fast as they can. We do our best to ensure check in is at 3. However, sometimes we may run into a few minute delay during the holidays. We hope you give us another try.

3 out of 5

Posted by on 21 Oct. 2019

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Comment from Hotel Management

25 Oct. 2019 by Cortnie

Thanks for the feedback!

4 out of 5
The property was against the lake, which was pretty

Posted by on 15 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by Cortnie

Thanks for the feedback! Come see us again soon!

1 out of 5
Horrible place. The room was disgusting dirty, smell terrible. The bathroom towels were so dirty everything was dirty and no waterfront. It was a nightmare

Posted by on 18 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Cortnie

I wish you would have reported this to the desk. We could have given you fresh towels. We have no control over the lake levels.

3 out of 5
The only way to do this hotel is with a lake front room. Wearing up with the lake out my window is a major plus. The staff was friendly and helpful. That being said there is work that can be done to help m. Overall cleanliness was just ok. The comforter was torn in places. The tub had a layer of soap scum on the edges. I’d rip out the circa 1980s wallpaper border and just clean it up. Also the toilet ran all night, it was pretty loud. We slept fine regardless, but should be noted.

Posted by on 19 Jul. 2019

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Comment from Hotel Management

27 Jul. 2019 by Cortnie

Thanks so much for your feedback

5 out of 5
Made a last second reservation with my family just to come up for the night. Got a great deal here on the travelocity app. I wish I would have gotten the lady’s name that checked us in. She was super nice and gave us some ideas on what to do while we were here. Even gave us a little upgrade since there was a cancellation for the evening. My kids were super happy and excited staying here seeing the lake from our balcony and walking down to the little chairs out in front of the boat dock and lake. It’s a nice like hidden gem that’s away from everything in it’s own little cove surrounded by trees. It’s also perfect since it’s literally down the road to the Village where we ate dinner at the Pizza place and walked around and got ice cream and bought souvenirs. I can’t wait to come back and stay longer. It was a perfect stay. I couldn’t have asked for anything else for my last min getaway with my family. A+A+A+

Posted by on 29 Jun. 2019

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Comment from Hotel Management

29 Jun. 2019 by Brenda

We hope to see you again real soon.

4 out of 5

Posted by on 16 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by S.

Thank you, Hope you stay with us again!

1 out of 5
The bathroom was nasty, there was a ball of hair from in the wall and there were stains in the shower. The room smelled bad, bed sheets and pillows had stains, the room didn't have a phone so I had to use my phone to call front desk. The TV remote wasn't working, the door lock was falling apart. The next day when I was checking out I needed my invoice but the lady was gone, nobody else was there and I just drop the keys in a basket.

Posted by on 18 Mar. 2019

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Comment from Hotel Management

9 May 2019 by Big Bear Lakefront Lodge

Thank you for your feedback, we are fixing this problem.

2 out of 5
This property is very much in need of a makeover, very disappointing for a $300 nights stay. Didn’t want to deal with backing out and searching for a last minute alternative. The photos on the Travelocity site are very misleading.

Posted by on 12 Mar. 2019

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Comment from Hotel Management

9 May 2019 by Big Bear Lakefront Lodge

Thank you for your feedback, we are working on updates.

1 out of 5
Yikes! What a dump! If it weren't for the super nice lady at the desk we would have left in a heartbeat. Our heater was broken during a blizzard, and we walked in on a couple because we were given the wrong room key!

Posted by on 23 Feb. 2019

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Comment from Hotel Management

12 Jun. 2019 by Big Bear Lakefront Lodge

We are in the process of updating.

Property Features

As a guest of Big Bear Lakefront Lodge, you'll find barbecue grills, a picnic area, and complimentary newspapers in the lobby. WiFi is free in public spaces. Parking is available for a fee. This Big Bear Lake motel is smoke free.

  • 25 guestrooms or units
  • Front desk (limited hours)
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Playground on site
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Ontario, CA (ONT-Los Angeles - Ontario Intl.) (94.2 km / 58.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Big Bear Lakefront Lodge offers 25 accommodations, which are accessible via exterior corridors and feature fireplaces and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • Fireplace
  • Private balcony or patio
  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Heating
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM.
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.

Please note: Guests bringing boats will be charged a $30 daily dock fee upon arrival.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Weight limit: 18 lbs

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Debit cards
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per night
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Big Bear Lakefront
  • Big Bear Lakefront Lodge
  • Big Bear Lakefront Lodge Motel
  • Lakefront Lodge Big Bear
  • Big Bear Lakefront Lodge Big Bear Lake
  • Big Bear Lakefront Lodge Motel Big Bear Lake

You should know

  • Alcohol isn't served at Big Bear Lakefront Lodge.
url importing https://www.travelocity.ca/Big-Bear-Lake-Hotels-Big-Bear-Lakefront-Lodge.h892697-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.