View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, Refrigerator & Microwave
Room, 2 Queen Beds, Refrigerator & Microwave
Sleeps 4
2 Queen Beds
View all photos for Room, 2 Queen Beds, Accessible, Bathtub
Room, 2 Queen Beds, Accessible, Bathtub
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)
Room, 1 King Bed, Accessible (Roll-In Shower)
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Refrigerator & Microwave
Room, 1 King Bed, Refrigerator & Microwave
Sleeps 2
1 King Bed
About the area
Big Bear Lake
In Big Bear Lake .You'll find Eagle Point and Bear Valley Community Hospital within a 15-minute walk of this Big Bear Lake hotel. Also, Meadow Park is within half a mile (1 km) and Snow Summit is within 2 miles (3 km).
What's nearby
Snow Summit - 12 min walk - 1.0 km
The Village - 3 min drive - 2.3 km
Big Bear Visitor Center - 3 min drive - 2.3 km
Big Bear Marina - 4 min drive - 3.0 km
Alpine Slide at Magic Mountain - 4 min drive - 3.4 km
Getting around
San Bernardino, CA (SBD-San Bernardino Intl.) - 66 min drive
Restaurants
McDonald's - 12 min walk
Maggio's Pizza - 3 min drive
Taco Bell - 18 min walk
Carl's Jr. - 4 min walk
Domino's Pizza - 16 min walk
About this property
Hampton Inn Big Bear Lake
3-star hotel near Snow Summit
Hampton Inn Big Bear Lake offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is served daily. The business-friendly Hampton Inn Big Bear Lake also features laundry facilities, express check-in, and express check-out. Parking is available for a fee.
This 3-star Big Bear Lake hotel is smoke free.
1 building
68 guestrooms or units
Meeting rooms
Built in 2024
Buffet breakfast (free)
Charging station for electric cars
Business facilities
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Elevator
No smoking on site
1 conference room
Hampton Inn Big Bear Lake offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with satellite channels.
Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.
Uncovered self parking on site (USD 29 per night; includes in/out privileges)
Food and drink
Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Things to do
Gym
Indoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (36 inch wide door)
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
55-inch flat-screen TV with satellite channels
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Food and drink
Coffee/tea maker
More
Air conditioning
Desk
Desk chair
Heating
Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Access methods
Staffed front desk
Pets
Pets: USD 50 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Maximum 2 pets
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Uncovered self parking fee: USD 29.00 per night (in/out privileges)
Pet deposit: USD 100.00 per stay
Pet fee: USD 50 per pet (varies based on length of stay)
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
We should mention
Pool access available from 5:00 AM to 10:00 PM.
Property is also known as
Hampton Big Bear Big Bear
Hampton Inn Big Bear Lake Hotel
Hampton Inn Big Bear Lake Big Bear Lake
Hampton Inn Big Bear Lake Hotel Big Bear Lake
Hampton Inn Big Bear Lake Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Conveniently located. There is a public shuttle nearby that goes to Snow Summit. 5 min drive. NOTE: Expedia is not conspicuous in their presentation of the parking fee of $20/night at the hotel that is not in the Expedia cost quote. I’m sure I’m not the only guest that discovers that at checkin. Makes the front desk staff’s job harder than it should be. I understand the hotel’s site does present this but I didnt check. All I know it’s it’s buried a couple of clicks in on Expedia, it’s not prominently disclosed, and it’s not in the hotel stay quote. I think that is disingenuous since there is about a zero likelihood someone would come to this location without a vehicle.
Hotel was fine. Staff was friendly. Breakfast was good and the little extras are nice. Beds were not comfortable to sleep more than one in. Reserved room with a tub. Also noted in comments when booking. Did not get tub. I have arthritis and a shower doesn’t cut in when you just need to soak at the end of the day. Second time with hotels.com where hotels did not give a tub when booking a room that was listed as having one and asked for in notes. Hotel blamed it on hotels.com. We left a day early because we wanted to get a good nights rest and the beds and loud noises from rooms above us wasn’t working.
The staff was not very helpful. Only one member was helpful with restaurant recs and small talk, but when we left for the day and our room wasn’t cleaned, we had to wait an hour in the lobby to have that taken care of. We left in the morning and told the front desk our room was ready for cleaning. They told us they only do sheets and towels. For the exorbitant price tag for this 2 star hotel, I told them I needed a full cleaning. They agreed, but then didn’t do it until we got back to a room left just as it was that morning. We wanted to rest, but this hotel made it impossible. The breakfast was mid at best and the guests left every common area very dirty. Done with Hampton inn and big bear. Not worth the money.
When I arrived at the hotel at 6 PM, I was very disappointed to find that my room was not ready, even though check-in time was listed as 3 PM. To make matters worse, there were five other guests ahead of me also waiting for their rooms. This was extremely frustrating and left me with a poor first impression of your service.
Would you like me to help draft a more formal complaint or letter to the hotel?
The staff requested $50 for my family to check in 1 hour early, which was 2pm. We declined and returned an hour later for the initial 3pm check in time. Our room was not ready until later that evening due to a shortage of cleaning staff. Therefore my overall stay was shorter as a result of the housekeeping staffing issue. Not a great experience at all as far as customer service, the staff did nothing to remedy this inconvenience.