Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3.0 star property
3-star ski hotel near Snow Summit

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Photo gallery for Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Restaurant
Restaurant
Meeting facility
1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Laundry
  • Pool

Explore the area

View in a map
40650 Village Drive, Big Bear Lake, CA, 92315
  • Place, The Village
    ‪1 min walk‬
  • Place, Big Bear Marina
    ‪5 min walk‬
  • Place, Snow Summit
    ‪4 min drive‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪50 min drive‬

Room options

Standard Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed, Patio, Courtyard View

7.8 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Backside View)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(54 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony, Courtyard View

7.8 out of 10
Good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Balcony, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Big Bear Lake

Near the slopes.Within a 10-minute walk of this Big Bear Central hotel, you'll find The Village and Bowling Barn. Big Bear Visitor Center and Big Bear Marina are also within half a mile (1 km).

What's nearby

  • The Village - 1 min walk - 0.0 km
  • Big Bear Visitor Center - 3 min walk - 0.3 km
  • Big Bear Marina - 5 min walk - 0.5 km
  • Alpine Slide at Magic Mountain - 12 min walk - 1.0 km
  • Snow Summit - 4 min drive - 3.4 km

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 88 min drive

Restaurants

  • ‪Tropicali - ‬10 min walk
  • ‪Oakside - ‬3 min walk
  • ‪572 Social Kitchen and Lounge - ‬8 min walk
  • ‪De La Nonna - ‬10 min walk
  • ‪Jack in the Box - ‬4 min walk

About this property

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3-star ski hotel near Snow Summit
Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers its guests a seasonal outdoor pool, a sauna, and a fitness center. There's a restaurant on site. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8999 square feet (836 square meters) and includes a conference center. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at Holiday Inn Resort The Lodge At Big Bear Lake by IHG. Self parking is free.

This 3-star Big Bear Lake hotel is smoke free.

  • 148 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 8999 sq ft of conference space
  • 836 sq m of conference space
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers 148 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Big Bear Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free international calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Free international calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, and Friday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Northwoods Big Bear Lake
Northwoods Resort
Northwoods Resort Big Bear Lake
Holiday Inn Resort Lodge Big Bear Lake
Holiday Inn Big Bear Lake
Northwoods Resort Conference Center
Holiday The At Big Bear By Ihg
Holiday Inn Resort The Lodge At Big Bear Lake

Holiday Inn Resort The Lodge At Big Bear Lake by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 414 out of 1001 reviews
Rating 8 - Good. 213 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 101 out of 1001 reviews
Rating 2 - Terrible. 105 out of 1001 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Margo

Business traveller
Disliked: Staff & service
Stayed 1 night in Jul 2025

4/10 Poor

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No A/C.

Stayed 4 nights in Jul 2025

2/10 Terrible

Linda

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room had no air and srayed at 80 degrees. The pool was cold and dirty the jacuzzi was ice cold . We had to have the t.v. ,refrigerator serviced. The shower took 15 minutes to drain. However under the circumstances the staff was very helpful and pleasant. .
Stayed 2 nights in Jul 2025

8/10 Good

Lizbeth

Stayed 3 nights in Jul 2025

6/10 Okay

Henry Hosung

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioning was not working entire trip
Stayed 3 nights in Jul 2025

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clearly a great property that is going downhill. My room had a broken shower. My friends room had a door that dragged on the flooring and made noise. It seemed like many of the rooms were out of commission due lack of investment to keep them in good condition.
Stayed 1 night in Jun 2025

2/10 Terrible

Mario

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible stay.

It was such a bad experience.it advertised air conditioning but until we checked it we were told there was no ac .it too late to cancel it .the room was 82 until 8 pm we had to go buy a box fall to make the room bareball.there was only one ice machine working on the 2 nd floor.the pool was dirty .the jacuzzi had the jets on but the water too was cold .was told it was broken since last summer .the bed was hard so uncomfortable. Will definitely not recommend this place in the summer .or if you wanna use the pool or jacuzzi.
Stayed 2 nights in Jul 2025

2/10 Terrible

William

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The AC was broken and the rooms were 84 degrees. When we asked the fron desk just gaslit us and said "we just didn't know how to work it... they told us to just open the windows and it will cool off at midnight." Staff was rude and did not care at all. Sign on the front desk said be back in 10 minutes for hours. Spa did not work, pool was filthy, fire doors were tied open with plastic trash bags, ice makers did not work. Stay away from this pit.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sean, Castaic

Liked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Mary

Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Jun 2025

6/10 Okay

Laura

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Properly is well maintained & clean, but the AC doesn’t actually do much. We turned it on in the afternoon & came back a few hours later & the room was still hot. Also, the pool looked like it hasn’t been cleaned in weeks.
Stayed 4 nights in Jul 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really responsive to an AC issue we had, and the location is central and unbeatable. We were able to avoid a lot of the traffic and walk around instead.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location and friendly staff
Stayed 2 nights in Jul 2025

6/10 Okay

Samuel

Business traveller
Disliked: Amenities, property conditions & facilities
Air conditioning was not effective, making it uncomfortable without having the outside door open but there is no screen. The shower was also malfunctioning and spraying water backwards when at certain angles.
Stayed 4 nights in Jun 2025

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities
Nice room.
Stayed 4 nights in Jun 2025

6/10 Okay

timothy, bloomington

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A/C on both rooms didn't work couldn't get a good night sleep
Stayed 1 night in Jul 2025

6/10 Okay

Sherrie

Travelled with family, Travelled with pets
The air conditioning was out and it was a very hot weekend over the Fourth of July in big bear. Luckily, we arrived on a Thursday and realized that the air conditioning was out before the hotel was sold out and we were able to move down to a room that wasn’t in the direct sun and although the air conditioning was out for our entire weekend, not being in direct sun on an upper floor did help. The staff was friendly and nice and did the best that they could, under the circumstances. They did have live music on Saturday. It was heavy metal. The location was great within walking distance to the village of big Bear lake and the lake.
Stayed 3 nights in Jul 2025

8/10 Good

Lenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine,the only thing bad was the air conditioning system wasn't working good shouldnt of had any problems.they said there was to many people no excuses should have your system maintained.with what you charge us to stay there should be no problem!!!
Stayed 2 nights in Jul 2025

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC was not functioning, and the pool was only 3.5 feet deep and had no heat (very cold). The sauna was also broken and cold. I felt very disappointed since I had children with me. The rooms were extremely hot, and overall, I will not be returning. The only positive aspect was its proximity to the Village.
Stayed 2 nights in Jul 2025

4/10 Poor

Sandy

Travelled with family
Disliked: Amenities
Stayed 2 nights. Power went out at 9:30pm first night for 18 hrs of our stay. We were there for a weekend event. No power. no use of amenities, no food, no coffee, as the ENTIRE VALLEY had zero power. SoCal Edison kept extending the outage and threatened to keep it off until midnight but it came on at 3pm. Ridiculous to do this on a wkend with so many visitors. Many were forced to leave the area early. The wind was very minimal & no fire danger but this the reason SCE gave. Again ridiculous. Could have been done mid-week instead chose to inconvenience many guests. We paid for a hotel room we could not use amd no discount given. Hotel staff never asked how was our stay at checkout. Probably too embarrassed to ask. Very sad and unfortunate situation overall.
Stayed 2 nights in Jun 2025

8/10 Good

George

Just Needs a refresher and some TLC. Shower hot/cold handle wasn’t working properly so the shower wasn’t able to hot.
Stayed 2 nights in Jun 2025

6/10 Okay

Mark

Stayed 3 nights in Jul 2025

4/10 Poor

Katie

Travelled with partner
Our first room the AC didn’t work properly so the night time manager upgraded our room. The upgraded room the AC didn’t work properly either. We had to sleep with the glass sliding door open (there was no screen door either). The hotel rooms aren’t that clean and rundown.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great just had no AC
Stayed 3 nights in Jul 2025