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Copthorne Hotel Merry Hill Dudley

4.0 star property
4-star eco-certified hotel near Merry Hill

Choose dates to view prices

Photo gallery for Copthorne Hotel Merry Hill Dudley

View from room
1 bedroom, in-room safe, desk, laptop workspace
Reception
Standard Room (Waterfront Family KingBed + SingleBed)
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
The Waterfront, Level Street, Brierley Hill, England, DY5 1UR
  • Merry Hill
    ‪3 min walk‬
  • Quest
    ‪12 min walk‬
  • Black Country Living Museum
    ‪6 min drive‬
  • Birmingham (BHX)
    ‪37 min drive‬

Room options

View all photos for Club Room (Family with King Bed + Single Bed)

Combined shower/tub, free toiletries, hair dryer, towels

Club Room (Family with King Bed + Single Bed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room, 1 King Bed (Waterfront)

1 bedroom, in-room safe, desk, laptop workspace

Club Room, 1 King Bed (Waterfront)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Waterfront Family KingBed + SingleBed)

Standard Room (Waterfront Family KingBed + SingleBed)

Standard Room (Waterfront Family KingBed + SingleBed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room (Waterfront Family KingBed + SingleBed)

View from room

Club Room (Waterfront Family KingBed + SingleBed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room (Family with King Bed + Single Bed)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room (Family with King Bed + Single Bed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Waterfront)

Standard Room, 1 King Bed (Waterfront) | View from property

Standard Room, 1 King Bed (Waterfront)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Brierley Hill

In shopping district.Stay at this Brierley Hill hotel and you'll be within half a mile (1 km) of Merry Hill and 2 miles (3 km) of Saltwells Nature Reserve. Dudley Town Hall and Dudley Zoo and Castle are also within 3 miles (5 km).

What's nearby

  • Merry Hill - 3 min walk - 0.3 km
  • Quest - 12 min walk - 1.1 km
  • Dudley Zoo and Castle - 5 min drive - 4.9 km
  • Black Country Living Museum - 6 min drive - 5.9 km
  • Cadbury World - 20 min drive - 17.8 km

Getting around

  • Lye Station - 4 min drive
  • Bradley Lane Tram Stop - 11 min drive
  • Birmingham Airport (BHX) - 57 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Five Guys - ‬10 min walk
  • ‪Dr Eamers' Distillery Bar - ‬5 min walk
  • ‪Costa Coffee - ‬7 min walk

About this property

Copthorne Hotel Merry Hill Dudley

4-star eco-certified hotel near Merry Hill
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A steam room, spa services, and a terrace are also featured at the eco-certified Copthorne Hotel Merry Hill Dudley. Parking is available for a fee.

This 4-star Brierley Hill hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2000
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Copthorne Hotel Merry Hill Dudley offers 138 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brierley Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and sports massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Designer stores
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to January 02:
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 6 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

Please note that the cost of an extra bed does not include breakfast.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Dudley
Copthorne Dudley Hotel
Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Merry Hill
Copthorne Merry Hill Dudley
Copthorne Merry Hill Dudley Brierley Hill
Dudley Copthorne
Hotel Merry Hill Dudley
Copthorne Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Hotel
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Hotel Merry Hill Dudley Hotel Brierley Hill

Copthorne Hotel Merry Hill Dudley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 472 out of 1001 reviews
Rating 8 - Good. 329 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, and friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Dr Moises

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good staff lovely hotel
Stayed 1 night in Mar 2025

10/10 Excellent

james

Stayed 1 night in Mar 2025

6/10 Okay

Alma

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mould around the air vent in the bathroom, stains on the chair and curtains. Also the curtains wouldn’t close all the way leaving a gap in the middle. It was cheap but not cheerful.
Stayed 1 night in Mar 2025

10/10 Excellent

Katarina

Travelled with family
Liked: Cleanliness, staff & service

A room with a view

Nice location but this hotel is thirty years old and looks it in a few places
Looking out over the waterfront
Looking back from the waterfront
Stayed 1 night in Feb 2025

2/10 Terrible

J

Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Stayed 2 nights in Feb 2025

6/10 Okay

Liam

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

BARBARA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Feb 2025

8/10 Good

Current Location

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good trip

Nice room, good breakfast. Very happy
Stayed 1 night in Feb 2025

4/10 Poor

Donnovan

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as nice as it was before
Stayed 1 night in Feb 2025

4/10 Poor

Ross

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Current Location

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel & Area

Loved everything about it such an amazing night would recommend to any considering on staying
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and comfortable

Staff are so wonderful!
Stayed 2 nights in Feb 2025

8/10 Good

Leona

Stayed 2 nights in Feb 2025

6/10 Okay

Stuart

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We upgraded to a club room, which was a bit poor considering how much you pay. Just cause you get a fridge with water sparkling water and a mars bar. Bar and restaurant very slow staff are mainly miserable like your an inconvenience breakfast was poor I had to go up 3 times due to nothing been there very slow supplying the top ups juice was empty pancake machine was empty no eggs no bacon. Won’t be stopping here again plus you now have to pay parking which is another negative in my eyes. Towels on the bed had red stains on them and the mattress was rock hard tv kept switching itself off after 5 to 10 mins. If I was asked how much would I pay a night I would say £70.00 tops you don’t get your monies worth. Plus even guests at breakfast was saying how shocking it was and how cold the coffee was and there was nothing there.
Stayed 1 night in Feb 2025

8/10 Good

Sian

Liked: Cleanliness, property conditions & facilities, room comfort

Great getaway for couples

Lovely hotel, the facilities were very good and we had a lovely time. We stayed in a club double room and the view was lovely. The only downside was that certain areas of the room looked tired and unloved which gave it a feeling of not being a club room, for the price we paid you’d think it would be immaculate. But we still were impressed with everything else. The room was over all clean and comfortable and warm. We both loved that there was a bath not just a shower
Stayed 2 nights in Feb 2025

6/10 Okay

Vijay

Stayed 1 night in Feb 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Surinder

Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

claire

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff are always so friendly and welcoming. I stay at this hotel regularly as it’s a great location for the Merry Hill shopping centre and nightlife. My only negative comment is the hotel is a little dated. They’ve recently added plasma TV’s to the room but removed a big mirror to put the TV. The TV in the room this time kept turning itself off which was really annoying. Also the QR code for the food menu wouldn’t work and there are no menus in the room anymore.
Stayed 1 night in Feb 2025