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Copthorne Hotel Merry Hill Dudley

4.0 star property
4-star eco-certified hotel near Merry Hill

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Photo gallery for Copthorne Hotel Merry Hill Dudley

View from room
Standard Room (Waterfront Family KingBed + SingleBed)
Lunch and dinner served, British cuisine
Reception
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
The Waterfront, Level Street, Brierley Hill, England, DY5 1UR
  • Merry Hill
    ‪3 min walk‬
  • Quest
    ‪12 min walk‬
  • Black Country Living Museum
    ‪6 min drive‬
  • Birmingham (BHX)
    ‪37 min drive‬

Room options

View all photos for Club Room (Family with King Bed + Single Bed)

1 bedroom, in-room safe, desk, laptop workspace

Club Room (Family with King Bed + Single Bed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room, 1 King Bed (Waterfront)

1 bedroom, in-room safe, desk, laptop workspace

Club Room, 1 King Bed (Waterfront)

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

8.4 out of 10
Very good
(58 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Waterfront Family KingBed + SingleBed)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room (Waterfront Family KingBed + SingleBed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room (Waterfront Family KingBed + SingleBed)

1 bedroom, in-room safe, desk, laptop workspace

Club Room (Waterfront Family KingBed + SingleBed)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room (Family with King Bed + Single Bed)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room (Family with King Bed + Single Bed)

8.8 out of 10
Excellent
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Waterfront)

View from room

Standard Room, 1 King Bed (Waterfront)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Brierley Hill

In shopping district.Stay at this Brierley Hill hotel and you'll be within half a mile (1 km) of Merry Hill and 2 miles (3 km) of Saltwells Nature Reserve. Dudley Town Hall and Dudley Zoo and Castle are also within 3 miles (5 km).

What's nearby

  • Merry Hill - 3 min walk - 0.3 km
  • Quest - 12 min walk - 1.1 km
  • Dudley Zoo and Castle - 5 min drive - 4.9 km
  • Black Country Living Museum - 6 min drive - 5.9 km
  • Cadbury World - 20 min drive - 17.8 km

Getting around

  • Lye Station - 4 min drive
  • Bradley Lane Tram Stop - 11 min drive
  • Birmingham Airport (BHX) - 57 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Five Guys - ‬10 min walk
  • ‪Dr Eamers' Distillery Bar - ‬5 min walk
  • ‪Costa Coffee - ‬7 min walk

About this property

Copthorne Hotel Merry Hill Dudley

4-star eco-certified hotel near Merry Hill
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A steam room, spa services, and a terrace are also featured at the eco-certified Copthorne Hotel Merry Hill Dudley. Parking is available for a fee.

This 4-star Brierley Hill hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2000
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Copthorne Hotel Merry Hill Dudley offers 138 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brierley Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and sports massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Designer stores
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to January 02:
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 6 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

Please note that the cost of an extra bed does not include breakfast.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Dudley
Copthorne Dudley Hotel
Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Merry Hill
Copthorne Merry Hill Dudley
Copthorne Merry Hill Dudley Brierley Hill
Dudley Copthorne
Hotel Merry Hill Dudley
Copthorne Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Hotel
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Hotel Merry Hill Dudley Hotel Brierley Hill

Copthorne Hotel Merry Hill Dudley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 482 out of 1010 reviews
Rating 8 - Good. 323 out of 1010 reviews
Rating 6 - Okay. 136 out of 1010 reviews
Rating 4 - Poor. 32 out of 1010 reviews
Rating 2 - Terrible. 37 out of 1010 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

valerie

Travelled with family
Liked: Property conditions & facilities

Very friendly an clean

Pleasant stay while visiting family
Stayed 1 night in May 2025

10/10 Excellent

Martin

Stayed 1 night in Apr 2025

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid extra to over look the canal and we weren't disappointed, amazing view very happy. Definitely recommend.
Stayed 1 night in May 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Rob

Stayed 1 night in May 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Srujana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent, Hotel is quite and comfortable. Rooms are clean. Only thing was the work going at reception area, but that was not loud too. Very near and walkable distance to retail park and has excellent canal walkways.
Stayed 2 nights in Apr 2025

10/10 Excellent

lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

2/10 Terrible

Karl

Liked: Cleanliness
Disliked: Staff & service

Doesn’t understand the Guide Dogs are accepted

Was told by Adam on Reception that he didn’t know if they accepted Guide Dogs, he had to be corrected by myself and other receptionist
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Ashok

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

A

First the room was not clean to the standard the shampoo pkts empty were still there when we walk in the room, At night the flys were around!
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at copthorne

Great service from the restaurant staff with very friendly and couldn't do enough.
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. Rooms clean. Hotel in a great location,
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
I stay regular and very good each time .
Stayed 1 night in Apr 2025

4/10 Poor

Johanna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for an overnight stay.

Great place for an overnight stay. Convenient location. Room facing the water was quiet & comfortable, and had a great night's sleep.. Check-in was friendly but rather slow (15 mins) with 2 people ahead of me, even though I'd completed the forms prior to my arrival. Car park is paid (£6) - not free as advertised on the Hotel.com site - this was introduced in January apparently. Generous breakfast although an issue with the toasting machine, but the staff were very helpful in trying to resolve it (although it was still burning one side!). Would definitely stay again if I was working in the area.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Not 4* niceness :(

I booked here for a work trip and saw it was 4* with a spa, everything is completely dated and it felt like a suped up Travelodge rather than a plush spa hotel. Thin and crispy towels in the room, spa was more of a council leisure center vibe. Staff were lovely though.
Stayed 1 night in Apr 2025

6/10 Okay

Nekeishia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Joe

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Lovely friendly staff just the noise at night from nightclub first night then a load of singing guests the next night. Meant very disturbed sleep.
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious room for a great price - always stay here when in the area
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025