Hyatt Regency Brisbane

5.0 star property
5-star luxury hotel near Queen Street Mall

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Photo gallery for Hyatt Regency Brisbane

Relax by the rectangular pool surrounded by lounge chairs and tables, amidst lush greenery and a serene atmosphere.
Enjoy al fresco dining in a serene outdoor setting surrounded by lush greenery and comfortable seating.
Two large beds with white linens, a flat-screen TV, and a small table with a chair, offering a city view.
Enjoy a drink at the bar, surrounded by a geometric-patterned ceiling and scenic views.
Hyatt Regency Brisbane features a sleek glass facade and covered entrance area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
33 Burnett Lane, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪1 min walk‬
  • South Bank Parklands
    ‪9 min walk‬
  • Suncorp Stadium
    ‪2 min drive‬
  • Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

8.6 out of 10
Excellent
(52 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(7 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Murphy Bed

Room, 2 Twin Beds (High Floor)

8.4 out of 10
Very good
(9 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed (with view)

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, River View

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Twin Beds (with view)

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

About the area

Brisbane

Central Brisbane getaway .You'll be steps from Queen Street Mall and within a 10-minute walk of South Bank Parklands with a stay at this Brisbane Central Business District hotel. Roma Street Parkland and Wheel of Brisbane are also within half a mile (1 km).

What's nearby

  • Queen Street Mall - 1 min walk - 0.0 km
  • South Bank Parklands - 9 min walk - 0.8 km
  • Roma Street Parkland - 10 min walk - 0.9 km
  • Brisbane Convention and Exhibition Centre - 12 min walk - 1.1 km
  • Suncorp Stadium - 2 min drive - 1.9 km

Getting around

  • Brisbane Central Station - 8 min walk
  • Brisbane Airport (BNE) - 23 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Hungry Jack's - ‬1 min walk
  • ‪Lennons Restaurant & Bar - ‬1 min walk
  • ‪Gelatissimo - ‬2 min walk
  • ‪David's Noodle & Hotpot - ‬4 min walk

About this property

Hyatt Regency Brisbane

5-star luxury hotel near Queen Street Mall
Hyatt Regency Brisbane offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Regency Brisbane. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Brisbane hotel is smoke free.

  • 292 guestrooms or units
  • 22 levels
  • Meeting rooms
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hyatt Regency Brisbane offers 292 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Italian, Japanese

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (AUD 60 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Low-height electrical outlets in bathroom
  • Raised toilet seat (19 inches high)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch LED TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Valet parking is subject to availability (limited spaces; surcharge) and accessible via 33 Burnett Lane, or self-parking is at Myer Centre on Elizabeth Street. The maximum vehicle height for valet parking is 82 inches (2.1 meters/210 centimeters).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 42 per person
  • Valet parking fee: AUD 60 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per stay
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Lennons Brisbane
Chifley Lennons Hotel
Chifley Lennons Hotel Brisbane
NEXT Hotel Brisbane
Hyatt Regency Brisbane Hotel
Hyatt Regency Brisbane Brisbane
Hyatt Regency Brisbane Hotel Brisbane

Hyatt Regency Brisbane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Raylene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff were super nice and friendly, included breakfast was really, really nice.
Stayed 4 nights in Apr 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

gilbert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an ideal location for the city centre, right in the middle of the major shopping area. The breakfast arrangements were disorganised. Tables not cleared and guests having to wait for a table. On both days there was no milk or cups for the tea, and the coffee machine produces luke warm coffee. In addition our twin beds were small singles when most hotels provide at least queen doubles for twins, so disappointing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access
Stayed 3 nights in May 2025

10/10 Excellent

CHANG

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location
Stayed 4 nights in Apr 2025

6/10 Okay

Jane

Stayed 4 nights in Apr 2025

6/10 Okay

Jane

Travelled with group
Dark and dingy. Staff uninterested in customer. Attitude of some staff cold and unwelcoming. Pool area on has sun until late morning and then in shade rest of day. Definitely not a 5• hotel, not sure it’s even a 4•. Mediocre at best!!
Stayed 2 nights in Apr 2025

8/10 Good

vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location right on the Queen Street Mall. Great Breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Phillip

Stayed 1 night in Apr 2025

8/10 Good

Desmond

Business traveller
Liked: Cleanliness

Friendliness

Great that it’s centralized and close to the shops, and very friendly and helpful staff that were polite and engaged with you from reception to the elevators and cleaning, I enjoyed the friendliness and openness of the staff
Stayed 1 night in Apr 2025

8/10 Good

hossein

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad design in the registration reception. The entrance on the street level is at concierge that you have to go to upper floor for registration where there is barely any space provided between the elevator and the reception desk. Very poor design. They could’ve made the reception area larger and made the cafeteria behind it smaller. It was pretty cramped and people were pushing against each other in front of the reception area.
Stayed 1 night in Apr 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My new Brisbane Hotel

The location is awesome, the room well designed, the staff very helpful. I am coming back to Brisbane in 3 weeks and I just booked this hotel again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Sanjay

Stayed 2 nights in Apr 2025

6/10 Okay

Robin

Liked: Staff & service
Room was lovely but I booked because of the heated swimming pool and was extremely disappointed that it wasn’t heated. Couldn’t bear having my legs in for a more than a few minutes due to the cold temperature. If I’d have known the pool wasn’t heated I’d have saved my money and gone to another hotel without a pool. The hotel offered complimentary late checkout until 12pm and then $25 per hour until 4pm which was very helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Junghyun, Rhodes

Stayed 5 nights in Mar 2025

6/10 Okay

Yobany

Travelled with family, Travelled with group
Liked: Staff & service

Do not drive to the hotel - it’s a nightmare!

Stayed 6 nights in Apr 2025

10/10 Excellent

Chi To Kelvin

Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lee, Collingwood Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the Hyatt Regency Brisbane, the location was extremely convenient. Staff were very helpful and friendly, room was clean and tidy
Stayed 1 night in Apr 2025

8/10 Good

JORGE, Arbor Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except for the shower that was not properly working, hot water was not constant.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark, Bexley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to CBD, staff were very friendly and breakfast was lovely
Stayed 1 night in Mar 2025