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Hyatt Regency Brisbane

5.0 star property
5-star luxury hotel near Queen Street Mall

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Photo gallery for Hyatt Regency Brisbane

Meeting facility
Exterior
Breakfast, lunch, dinner served; local cuisine
View from room
Breakfast, lunch, dinner served; local cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
33 Burnett Lane, Brisbane, QLD, 4000
  • Place, Queen Street Mall
    ‪1 min walk‬
  • Place, Treasury Building
    ‪2 min walk‬
  • Place, South Bank Parklands
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

View all photos for 1 King Bed with View

1 bedroom, premium bedding, minibar, in-room safe

1 King Bed with View

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with View

View from room

2 Twin Beds with View

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 Queen Bed, Accessible with Roll-In Shower

1 bedroom, premium bedding, minibar, in-room safe

1 Queen Bed, Accessible with Roll-In Shower

8.0 out of 10
Very good
(8 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen & 1 Double Bed

1 bedroom, premium bedding, minibar, in-room safe

1 Queen & 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for 1 Queen Bed with City View

1 bedroom, premium bedding, minibar, in-room safe

1 Queen Bed with City View

8.6 out of 10
Excellent
(57 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

1 bedroom, premium bedding, minibar, in-room safe

Standard Suite

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed High Floor

1 bedroom, premium bedding, minibar, in-room safe

1 King Bed High Floor

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Queen Bed High Floor

1 bedroom, premium bedding, minibar, in-room safe

1 Queen Bed High Floor

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Twin Beds High Floor

View from room

2 Twin Beds High Floor

8.4 out of 10
Very good
(9 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King with City View

1 bedroom, premium bedding, minibar, in-room safe

1 King with City View

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Free WiFi
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4.4 out of 5, Excellent, 1,093 reviews
The price is CA $173
CA $190 total
includes taxes & fees
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About the area

Brisbane

Central Brisbane getaway .You'll be steps from Queen Street Mall and within a 10-minute walk of South Bank Parklands with a stay at this Brisbane Central Business District hotel. Roma Street Parkland and Wheel of Brisbane are also within half a mile (1 km).

What's nearby

  • Queen Street Mall - 1 min walk - 0.1 km
  • Treasury Building - 2 min walk - 0.2 km
  • South Bank Parklands - 9 min walk - 0.8 km
  • Roma Street Parkland - 10 min walk - 0.9 km
  • Brisbane Convention and Exhibition Centre - 12 min walk - 1.1 km

Getting around

  • Brisbane Central Station - 8 min walk
  • Brisbane Airport (BNE) - 23 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Lennons Restaurant & Bar - ‬1 min walk
  • ‪Oasis Juice Bar - ‬2 min drive
  • ‪Hakataya Ramen - ‬1 min walk
  • ‪Death & Taxes - ‬1 min walk

About this property

Hyatt Regency Brisbane

5-star luxury hotel near Queen Street Mall
Hyatt Regency Brisbane offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Regency Brisbane. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Brisbane hotel is smoke free.

  • 292 guestrooms or units
  • 22 levels
  • Meeting rooms
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hyatt Regency Brisbane offers 292 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (AUD 60 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Low-height electrical outlets in bathroom
  • Raised toilet seat (19 inches high)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch LED TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Valet parking is subject to availability (limited spaces; surcharge) and accessible via 33 Burnett Lane, or self-parking is at Myer Centre on Elizabeth Street. The maximum vehicle height for valet parking is 82 inches (2.1 meters/210 centimeters).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 42 per person
  • Valet parking fee: AUD 60 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Lennons Brisbane
Chifley Lennons Hotel
Chifley Lennons Hotel Brisbane
NEXT Hotel Brisbane
Hyatt Regency Brisbane Hotel
Hyatt Regency Brisbane Brisbane
Hyatt Regency Brisbane Hotel Brisbane

Hyatt Regency Brisbane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1006 reviews
Rating 8 - Good. 250 out of 1006 reviews
Rating 6 - Okay. 86 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Justine

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

StevenCarl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area was really beneficial to stay in since it was by the night life, shopping areas, and good restaurants. Property felt safe due to having to have a key to enter the floor you stayed on. Room was very nice and spacious.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Amenities
This a great location, right in the mall and the facilities are super clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Azzurra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very comfortable stay
Stayed 1 night in Aug 2025

6/10 Okay

Jenny

Travelled with partner
Liked: Staff & service, property conditions & facilities
Reception was too small and in front of the lifts. This caused issues when busy. We are still trying to sort out the bill. We paid up front and they are charging us again, despite them confirming we’d already paid, on check-in. Lovely staff restaurant great but worried about our bill. We've been told we’d get a refund and an email to confirm we would get our money back, but nothing yet
Stayed 4 nights in Jul 2025

10/10 Excellent

Leah

Stayed 1 night in Jul 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Dardi K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not easily accessible as only entry for vehicles is in backstreet alley way for service vehicles for local bars, restaurants, etc.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay, staff members at Reception and Concierge were very friendly and helpful. We requested for early check in with paying abit extra to upgrade room as our flight arrived very early and reception staff was helpful to assist with our request. The bedroom was very spacious with great views of Brisbane city and looks newly renovated. Bedding was excellent, so comfortable and bedsheets so smooth, we had a very good sleep due to good bedding, very happy with the bed. Located right in the heart of the city within walking distance to reataurants n shops opposite Uptown Shopping Mall and Food court. Abit of a walk to Central Station so we took the cab with our heavy luggages and it cost around $12 which is Ok. Beautiful Chic Hotel and great ambience at Lobby n restaurant area.
Stayed 1 night in Jul 2025

4/10 Poor

Steve

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Just shoddy work practices

Stayed for 3 nights. On arrival night and then subsequently every day asked them to change the batteries in the room safe. Every time at reception we were assured engineering would sort it as a matter of urgency so that we could use the safe. Never sorted. Room was never cleaned before 3 or 4 pm which is too late in the day when we were up and out before 8 am….
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

Dean

Stayed 1 night in Jul 2025

10/10 Excellent

Pierrot

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall, good location, the breakfast buffet was phenomenal, the staff were very nice and helpful, the hotel was clean and bed was comfy. The room was a bit smaller than anticipated for the price paid and the add ons get expensive; I didn’t like the extra $25/hr for late checkout. Not sure if this hotel was good value for the money in the end.
Stayed 1 night in Jul 2025

10/10 Excellent

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Visit my daughters and Hyatt Regency was a great base camp. Reception and Breakfast teams were amazing and super friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Gavin Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

8/10 Good

Andrejs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Broken lift caused delays on checkout. Got caught unable to exit stairwell
Stayed 1 night in Jun 2025

10/10 Excellent

Adam, Bayview Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Gerardine

Stayed 1 night in Jun 2025

10/10 Excellent

Kath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, comfy bed, good breakfast, great location
Stayed 1 night in Jun 2025

2/10 Terrible

Glenn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Disappointing

It started when they locked the doors, left a note saying call this number, then didn't answer when I did call. I was outside in the mall from over 10 minutes. Fortunately, another guest left so I could get in. I booked a room that was 31m2, queen bed, high floor. They gave me a queen bed on a high floor but the room was, at best 20m2. It was the smallest room on the floor and was tiny. When I asked about this, I was told that since the room had a queen bed it was in the same 'category' as the room I had booked. This seems, at best, dishonest. Finally, housekeeping didn't clean the room. Normally I would not sweat this, but since it was the 3rd time in the weekend they had treated me poorly, I complained. I don't want to be fussed over, but at the same time I want the room I booked, I want to be able to check in. I don't think either is too much to ask. I thought I had found the hotel in Brisbane I would be staying at for the next decade, but I will not be going back.
Stayed 3 nights in May 2025