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Mercure Brisbane Spring Hill

4.0 star property
4-star hotel near Roma Street Parkland

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Photo gallery for Mercure Brisbane Spring Hill

Meeting facility
Exterior
Exterior
Lobby
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Place, Roma Street Parkland
    ‪2 min walk‬
  • Place, Queen Street Mall
    ‪9 min walk‬
  • Place, Suncorp Stadium
    ‪17 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

A neatly made bed with a white duvet and a beige bed skirt, accompanied by two patterned pillows.

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Suite (1 Queen Bed and 2 Single Beds)

Family Suite (1 Queen Bed and 2 Single Beds)

Family Suite (1 Queen Bed and 2 Single Beds)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds
  • Free WiFi

View all photos for Junior Room, 1 King Bed, Balcony

Junior Room, 1 King Bed, Balcony

Junior Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(8 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(46 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, Multiple Beds, Terrace

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, Multiple Beds, Terrace

  • Sleeps 2
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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About the area

Brisbane

City center retreat .A stay at this Spring Hill hotel places you steps from Brisbane Private Hospital and within a 5-minute walk of Roma Street Parkland. St. Andrew's War Memorial Hospital and Queen Street Mall are also within half a mile (1 km).

What's nearby

  • Roma Street Parkland - 2 min walk - 0.2 km
  • Brisbane City Hall - 7 min walk - 0.6 km
  • Queen Street Mall - 9 min walk - 0.8 km
  • Suncorp Stadium - 17 min walk - 1.5 km
  • South Bank Parklands - 17 min walk - 1.5 km

Getting around

  • Brisbane Roma Street Station - 8 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • ‪The Garden Room - ‬4 min walk
  • ‪Pullman Hotel - Executive Lounge - ‬7 min walk
  • ‪Roamer - ‬9 min walk
  • ‪Frescos Restaurant - ‬6 min walk
  • ‪The Coffee Booth - ‬9 min walk

About this property

Mercure Brisbane Spring Hill

4-star hotel near Roma Street Parkland
Mercure Brisbane Spring Hill offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. Event space at this hotel measures 1475 square feet (137 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Brisbane Spring Hill. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Brisbane hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 10 levels
  • 1475 sq ft of conference space
  • 137 sq m of conference space
  • Built in 1970
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Brisbane Spring Hill offers 179 accommodations with safes and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

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Amora Hotel Brisbane
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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 49-inch smart TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 14.5 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Frequently asked questions

How close is Mercure Brisbane Spring Hill to the airport?

Mercure Brisbane Spring Hill is 11.3 mi (22-min drive) away from the Brisbane Airport (BNE) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Brisbane Spring Hill?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Mercure Brisbane Spring Hill on May 31, 2026 start from CA $144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Brisbane Spring Hill have an airport shuttle?

Airport shuttle services are not available at Mercure Brisbane Spring Hill.

How close is Mercure Brisbane Spring Hill to the beach?

This hotel is 18.5 mi (30-min drive) from Shorncliffe Beach.

Does Mercure Brisbane Spring Hill offer free breakfast?

Free breakfast isn’t provided at Mercure Brisbane Spring Hill, but buffet breakfast is offered for a fee of AUD 29 for adults and AUD 14.5 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Mercure Brisbane Spring Hill?

No, there is no casino at this hotel.

What time is check-in at Mercure Brisbane Spring Hill?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Mercure Brisbane Spring Hill?

Free parking is not available at this hotel. Self parking is available for AUD 25 per night.

Does Mercure Brisbane Spring Hill have a pool?

Mercure Brisbane Spring Hill features an outdoor pool.

Does Mercure Brisbane Spring Hill have a restaurant?

Mercure Brisbane Spring Hill is home to Osteria Roma Spring Hill, which features Italian cuisine, garden views, and al fresco dining.

Does Mercure Brisbane Spring Hill have a spa?

There are no spa services available at this hotel.

How close is Mercure Brisbane Spring Hill to downtown Brisbane?

Mercure Brisbane Spring Hill is 0.4 mi away from Brisbane.

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 457 out of 1003 reviews
Rating 8 - Good. 335 out of 1003 reviews
Rating 6 - Okay. 125 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff didn't explain anything about the hotel or the area or the fact you could get a free loop bus to and from the city and hotel. Parking difficult if you aren't confident with tight manoeuvres, ok for us.
Pool view, which had a bar offering lager or alco-ginger beer
Stayed 2 nights in Feb 2026

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Great location and great outlook and free city loop bus stopping at the front door. The a/c is a bit loud and my bathroom layout was “tight”. Otherwise it’s older but well kept The staff were great - Alexandra on reception and Joyce from housekeeping
Stayed 3 nights in Feb 2026

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, clean hotel and quiet but central location. Amazing value for money.
Stayed 1 night in Feb 2026

6/10 Okay

Harrison

Liked: Cleanliness
The breakfast the first morning was a bit chaotic. There was a large group of foreign students in the breakfast area and individuals were forced to sit in the conference room. I believe the student group should have had a setup in the conference room. I thought the restaurant in the evening would be in a different room. It was not as appealing from what I would expect for the cost.
Stayed 3 nights in Feb 2026

10/10 Excellent

Toni

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room, helpful staff, good location
Stayed 1 night in Feb 2026

10/10 Excellent

janamjeet

Liked: Cleanliness, amenities, property conditions & facilities
Best location
Stayed 3 nights in Jan 2026

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our second stay at this hotel confirmed our earlier impression that this is a clean, friendly, well-run hotel; very convenient for Roma Street Station and the centre of the City.
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was spotless and the hotel staff were delightful. There was a program of improvements going on but thankfully it didn’t affect our stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Leonie

Stayed 1 night in Jan 2026

8/10 Good

Marie Anne

Stayed 1 night in Jan 2026

10/10 Excellent

Alex

Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great price for the size of the room and its inclusions- air con was cold (many hotels fail with this) - the staff on the front desk tried hard to assist me with ferry times and other information about sites worth-seeing in Brisbane but were not trained in this and I had to find the under freeway ferry wharf on my own (a french tourist showed me) plus the sky-walk at the Star Building- I'm not complaining though, as your ladies tried, but they obviously didn't know anything about Brisbane CBD tourist attractions unfortunately. (They didn't seem to be local or residents of Brisbane) - anyway, I'll book again at the Spring Hill Mecure, as the hotel experience was excellent-thanks
Stayed 1 night in Dec 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was no problem about leaving our luggage at the hotel 2 hours before check-in time; also no problem about asking for extra tea and coffee sachets in our room (plus plenty of fresh milk in the fridge, hurrah); and for the first time ever we ordered "room service" which was marvelous, with delicious items from the restaurant's menu at no extra charge except for $5 delivery! We were very happy with our stay in Brisbane.
Stayed 2 nights in Jan 2026

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness
Staff friendly and accomodating to requests. Room clesn well presented. Shor walk to centre of city.
Stayed 1 night in Dec 2025

10/10 Excellent

Kerry

Stayed 1 night in Jan 2026

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome location, right across from the parklands. Cafe / Restaurant was fantastic, all the staff were so lovely. Room was clean, quiet and air-con lovely and cold. Super comfortable bed and the pricing was excellent! Parking was well priced and secure, however very awkward to manouvre in there, lots of pillars to squeeze between. Glad we took our small car.
View from restaurant
Delicious food
Short walk down to the parklands
Absolutely gorgeous stroll through the parkland after our meal
Stayed 1 night in Jan 2026

8/10 Good

Brodie

Liked: Amenities, property conditions & facilities
Really decent hotel - location and staff both super and very much a recommendable place to stay. Bathroom needs an update - doesn’t suit the rest of the high quality of the hotel!
Stayed 8 nights in Dec 2025

6/10 Okay

Mojdeh Abedini

Travelled with family
Liked: Amenities
The hotel view was excellent, and the location was also very good. However, the room service was a bit weak, and tissues and toiletries were not restocked.
Stayed 7 nights in Dec 2025

8/10 Good

Jina

Stayed 6 nights in Dec 2025

10/10 Excellent

Harvard

Liked: Cleanliness, staff & service, property conditions & facilities
Slightly out of the way but within walking distance of the city and train station. Service is great, room is nice sized.
Stayed 6 nights in Dec 2025

8/10 Good

Jasmin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
excellent room, just difficult car park
Stayed 1 night in Dec 2025

8/10 Good

Barbara

Stayed 1 night in Dec 2025

6/10 Okay

Anthony

Travelled with partner
Disliked: Amenities
After booking months in advance, i was contacted by the hotel a couple of days out and advised that due to a system error they were no longer able to provide my room. I was given a room nextdoor at the Soho hotel instead and offered complimentary breakfast for the trouble. The room was terrible, extremely small and outdated. Massive let down.
Stayed 1 night in Dec 2025

2/10 Terrible

Justin

Stayed 1 night in Nov 2025

6/10 Okay

Rex

Liked: Staff & service
I had booked a room months in advance of my stay for an event but I didn't get to stay at the Mercure! I have stayed here on many occasions previously. I had a phone call from the hotel a few days before my arrival to say that they had double booked my room (along with a number of others) and that hey had arrange to book me into the hotel next door (which suspiciously happens to be owned by the same family group) . It was now too late to rebook with another hotel. The room I was booked into was not to the Mercure standard. They did however offer free parking and breakfast as compensation, however I would not have booked this alternative location by choice.
Stayed 1 night in Dec 2025