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Sofitel Brisbane Central

5.0 star property
Family-friendly 5-star hotel near Queen Street Mall

Choose dates to view prices

Photo gallery for Sofitel Brisbane Central

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
Breakfast and brunch served
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
249 Turbot Street, Brisbane, QLD, 4000
  • Place, Queen Street Mall
    ‪5 min walk‬
  • Place, Waterfront Brisbane
    ‪7 min walk‬
  • Place, Roma Street Parkland
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

View all photos for PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath

PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath

PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, High Floor

Luxury Room, 2 Double Beds, High Floor

Luxury Room, 2 Double Beds, High Floor

8.0 out of 10
Very good
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for EXECUTIVE SUITE King Bed, Sofa Bed, Separate Lounge, City View

EXECUTIVE SUITE King Bed, Sofa Bed, Separate Lounge, City View

EXECUTIVE SUITE King Bed, Sofa Bed, Separate Lounge, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, King Bed, High Floor

Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury Room, King Bed, High Floor

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury City Room, King Bed, High Floor, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury City Room, King Bed, High Floor, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

9.2 out of 10
Wonderful
(14 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, City View

Signature Suite, 1 King Bed, City View

Signature Suite, 1 King Bed, City View

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Opera Suite Club Access, King Bed, Separate Lounge, City View High Floor, Indulgent Bath, 94m2

Opera Suite Club Access, King Bed, Separate Lounge, City View High Floor, Indulgent Bath, 94m2

Opera Suite Club Access, King Bed, Separate Lounge, City View High Floor, Indulgent Bath, 94m2

  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Suite Club Access, King Bed, Separate Lounge, City View High Floor, Luxury Bath, 64m2

Prestige Suite Club Access, King Bed, Separate Lounge, City View High Floor, Luxury Bath, 64m2

Prestige Suite Club Access, King Bed, Separate Lounge, City View High Floor, Luxury Bath, 64m2

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

About the area

Brisbane

City center retreat .Within a 10-minute walk of this Brisbane Central Business District hotel, you'll find Queen Street Mall and Roma Street Parkland. Also, Waterfront Brisbane is within half a mile (1 km) and Brisbane City Botanic Gardens is within 2 miles (3 km).

What's nearby

  • Queen Street Mall - 5 min walk - 0.5 km
  • Brisbane City Hall - 5 min walk - 0.5 km
  • Waterfront Brisbane - 7 min walk - 0.6 km
  • Roma Street Parkland - 9 min walk - 0.8 km
  • Brisbane City Botanic Gardens - 12 min walk - 1.0 km

Getting around

  • Brisbane Central Station - 4 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • ‪Merlo Cart - ‬2 min walk
  • ‪Edward Specialty Coffee - ‬4 min walk
  • ‪Club Sofitel - ‬4 min walk
  • ‪O Brasileiro - ‬5 min walk
  • ‪Santa Monica Pizza & Burger Bar - ‬3 min walk

About this property

Sofitel Brisbane Central

Family-friendly 5-star hotel near Queen Street Mall
Sofitel Brisbane Central offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 14273 square feet (1326 square meters) and includes a conference center. A rooftop terrace, a vending machine, and multilingual staff are also featured at the luxury Sofitel Brisbane Central. For a fee, parking is available.

This 5-star Brisbane hotel is smoke free.

  • 416 guestrooms or units
  • 30 levels
  • 14273 sq ft of conference space
  • 1326 sq m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofitel Brisbane Central offers 416 accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Similar properties

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Amora Hotel Brisbane
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,321 reviews
The price is CA $184
CA $203 total
includes taxes & fees
Apr 25 - Apr 26
Amora Hotel Brisbane

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge)
  • Secured, covered self parking on site (AUD 47 per night)
  • Secured, covered valet parking on site (AUD 57 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 15 to 45 for adults and AUD 15 to 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • High-pile carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 85.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 15 to 45 for adults, and AUD 15 to 45 for children
  • Covered self parking fee: AUD 47 per night
  • Covered valet parking fee: AUD 57 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 85.0 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Brisbane Central
Sofitel Hotel Brisbane Central
Accor Brisbane Central
Brisbane Sofitel
Sofitel Brisbane Central Hotel Brisbane
Sofitel Brisbane Central Hotel
Sofitel Central Hotel
Sofitel Central
Sofitel Brisbane Central Hotel
Sofitel Brisbane Central Brisbane
Sofitel Brisbane Central Hotel Brisbane

Sofitel Brisbane Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Greg

Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms are feeling pretty tired and old now. Old mattresses. The pool was dirty and cloudy.
Stayed 1 night in Dec 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, smells lovely, room was excellent and beds were very comfortable best sleep I’ve had in a hotel. Staff at reception were well presented and provided exceptional customer service. Would 100% recommend staying here.
Stayed 1 night in Dec 2025

10/10 Excellent

catherine

Liked: Cleanliness, amenities, property conditions & facilities
Sofitel Brisbane is our go to every trip to Brisbane just love everything about it
Stayed 1 night in Dec 2025

10/10 Excellent

Ebru

Stayed 2 nights in Nov 2025

8/10 Good

SANDI

Stayed 1 night in Nov 2025

10/10 Excellent

RAJRISHI

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Booking was messed up due to a cancellation an a rebooking the sofitel were fantastic
Stayed 1 night in Nov 2025

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High end hotel, located right at Central train station in the CBD. Great location for getting around the entire Brisbane area.
Stayed 7 nights in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities
It was OK
Stayed 1 night in Nov 2025

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are fantastic. Room spotless.
Stayed 3 nights in Nov 2025

8/10 Good

Wan Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, spacious room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Margaret

Stayed 1 night in Oct 2025

8/10 Good

Richard

Stayed 1 night in Oct 2025

10/10 Excellent

Tony

Stayed 1 night in Oct 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved receiving guest of the day was a real treat to enjoy the extra
Stayed 3 nights in Oct 2025

10/10 Excellent

Kristi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fabulous. Amazing location to use the trains. Highly recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

catherine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Sofitel. Dinner was absolutely delicious. The bed is also amazing
Stayed 1 night in Oct 2025

8/10 Good

Terry, Sooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff are amazing and that is what made our stay the most memorable The only complaint I would have is that there bathrooms are a bit dated, but everything else... le meilleur! Thank you for helping me make memories
Stayed 1 night in Oct 2025

10/10 Excellent

SOO HEE

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Staff were great, convenient location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph, East albury

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Sep 2025

10/10 Excellent

Joseph, East albury

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Sep 2025

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very welcoming and nothing seemed to be a problem.
Stayed 1 night in Sep 2025

10/10 Excellent

Jodi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & service were exceptional. So convenient to get to Central train station - look for the doors to Sofitel from within the station (don't go around the block like Google & Apple maps suggest). Showerhead in bathroom needs to be updated but it works. Shower tap handle also could be updated - very difficult to use and get temperature right.
Stayed 2 nights in Sep 2025