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The Star Grand Brisbane

5.0 star property

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Photo gallery for The Star Grand Brisbane

Garden
Exterior
Lobby
Rooftop terrace
3 outdoor pools, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
33 William Street, Brisbane, QLD, 4000
  • Place, Treasury Building
    ‪3 min walk‬
  • Place, Queen Street Mall
    ‪5 min walk‬
  • Place, South Bank Parklands
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪19 min drive‬

Room options

View all photos for City King

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

City King

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Twin Room

City Twin Room

City Twin Room

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for City Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

City Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for River Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

River Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for River King Room

River King Room

River King Room

9.8 out of 10
Exceptional
(53 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Suite

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

City Suite

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for River Suite

River Suite

River Suite

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline City Suite

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Skyline City Suite

  • City view
  • 113 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline Penthouse Suite

Skyline Penthouse Suite | Bathroom

Skyline Penthouse Suite

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 217 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

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About the area

Brisbane

Brisbane Central Business District stay.You'll be within 2 miles (3 km) of South Bank Parklands and 6 miles (10 km) of Roma Street Parkland with a stay here. Brisbane Convention and Exhibition Centre and The Gabba are also within 2 miles (3 km).

What's nearby

  • Treasury Building - 3 min walk - 0.3 km
  • Brisbane City Botanic Gardens - 3 min walk - 0.3 km
  • Queen Street Mall - 5 min walk - 0.5 km
  • Brisbane City Hall - 7 min walk - 0.6 km
  • South Bank Parklands - 9 min walk - 0.8 km

Getting around

  • South Bank Station - 16 min walk
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • ‪The Pancake Manor - ‬5 min walk
  • ‪Roti Place - ‬6 min walk
  • ‪Food Quarter - ‬3 min walk
  • ‪Kadoya Japanese Restaurant - ‬5 min walk
  • ‪Jackpot Dining - ‬9 min walk

About this property

The Star Grand Brisbane

The Star Grand Brisbane offers its guests 3 outdoor swimming pools and a fitness center. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

The Star Grand Brisbane also features a casino, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

  • 340 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Casino
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Bar by the pool
The Star Grand Brisbane offers 340 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include coffee/tea makers and bathrobes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Hot tub
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  • Dryer
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 40 for adults and AUD 40 for children
  • Self parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane

The Star Grand Brisbane Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 464 out of 592 reviews
Rating 8 - Good. 86 out of 592 reviews
Rating 6 - Okay. 23 out of 592 reviews
Rating 4 - Poor. 8 out of 592 reviews
Rating 2 - Terrible. 11 out of 592 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Rachelle, Caroline Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and fresh, pool area was amazing and multiple restaurants to choose from. All staff were extremely helpful and polite. Will definitely come back.
Stayed 3 nights in Nov 2025

10/10 Excellent

Penelope, Auckland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great location. The room and amenities were fantastic.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
So good!
Stayed 4 nights in Nov 2025

10/10 Excellent

Rhema

Stayed 1 night in Nov 2025

8/10 Good

TONY

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Monique

Stayed 3 nights in Nov 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotlessly clean
Stayed 5 nights in Nov 2025

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Anh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are excellent, very polite and respectful. Very nice and super clean hotel. We had wonderful times to stay at The Star Grand Brisbane. Highly recommended. We will come back.
Stayed 3 nights in Nov 2025

10/10 Excellent

simon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything from the room to the hotel and amenities were perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Jack

Business traveller
Clean, comfy and great facilities.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lilly

Stayed 5 nights in Nov 2025

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was 5 star, very comfortable bed. The check-in staff member gave exceptional customer service and the pools, the bars etc were top notch.
Stayed 1 night in Nov 2025

10/10 Excellent

Nina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Nov 2025

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay great amenities
Stayed 4 nights in Oct 2025

10/10 Excellent

JUERG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay after initial delayed check-in and waiting for room.
Stayed 4 nights in Nov 2025

8/10 Good

Murray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Some communication issues with staff who seemed to be slightly undertrained (gave incorrect information) otherwise no major issues.
Stayed 6 nights in Oct 2025

10/10 Excellent

Erin

Stayed 4 nights in Oct 2025

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, amenities
This place is spectacular! Once you stay here once you’ll never stay anywhere else! Loved it!!
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent room. Very good attention to detail in the room. Loved the room. Did not check out the casino. Rooftop bar is excellent. Bar staff would benefit from bar training & customer service. Cocktails were pre-mixed & served in plastic. Two out of three of us checked out early, leaving the third person to check out at check out time (11am). Third person went to grab a coffee and returned about 9:30am to the cleaners in the room, with belongings bagged up for lost property. This felt very invasive. Had no choice but to leave without having showered, packed or prepared for the day ahead. Obviously a misunderstanding at the front desk but did walk away feeling short changed (considering the price) and inadvertently thrown out. Overall a good venue but more experienced staff would have prevented the issues we experienced.
Stayed 2 nights in Sep 2025

10/10 Excellent

blaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Renato

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large spacious room, great staff and plenty of good amenities in and around the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was incredible from the very start. As we walked in, the blinds opened automatically to reveal the river and all of the beautiful lights along it. There were so many food and drink options, we didn’t even need to leave the hotel (but we did, to walk across the bridge over the river and explore the arts festival going on!) We definitely picked the perfect place to stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Large rooms with giant windows overlooking the river, well fitted out
Stayed 1 night in Nov 2025