The Star Grand Brisbane

5.0 star property

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Photo gallery for The Star Grand Brisbane

3 outdoor pools, sun loungers
Rooftop terrace
1 bedroom, in-room safe, laptop workspace, blackout drapes
River King Room | Living area
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Room service
  • Parking available

Explore the area

Map
33 William Street, Brisbane, QLD, 4000
  • South Bank Parklands
    ‪9 min walk‬
  • Brisbane Convention and Exhibition Centre
    ‪12 min walk‬
  • Suncorp Stadium
    ‪3 min drive‬
  • Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

City Accessible

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

River King Room

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

River Suite

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

City Twin Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Skyline City Suite

  • 113 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

City Suite

  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

River Accessible

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Skyline Penthouse Suite

  • 217 sq m
  • River view
  • Sleeps 5
  • 2 King Beds

City King

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Brisbane

Brisbane Central Business District stay.You'll be within 2 miles (3 km) of South Bank Parklands and 6 miles (10 km) of Roma Street Parkland with a stay here. Brisbane Convention and Exhibition Centre and The Gabba are also within 2 miles (3 km).

What's nearby

  • South Bank Parklands - 9 min walk - 0.8 km
  • Brisbane Convention and Exhibition Centre - 12 min walk - 1.1 km
  • Roma Street Parkland - 17 min walk - 1.5 km
  • The Gabba - 2 min drive - 2.3 km
  • Suncorp Stadium - 3 min drive - 2.3 km

Getting around

  • South Bank Station - 16 min walk
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • ‪The Pancake Manor - ‬7 min walk
  • ‪Roti Place - ‬8 min walk
  • ‪The Waterline Restaurant - ‬2 min walk
  • ‪Kadoya - ‬8 min walk
  • ‪Jackpot Dining - ‬9 min walk

About this property

The Star Grand Brisbane

The Star Grand Brisbane offers its guests 3 outdoor swimming pools and a 24-hour fitness center. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

The Star Grand Brisbane also features a casino, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

  • 340 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Casino
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Bar by the pool
The Star Grand Brisbane offers 340 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include bathrobes and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Similar properties

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 40 for adults and AUD 40 for children
  • Self parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane

The Star Grand Brisbane Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 147 out of 190 reviews
Rating 8 - Good. 31 out of 190 reviews
Rating 6 - Okay. 5 out of 190 reviews
Rating 4 - Poor. 2 out of 190 reviews
Rating 2 - Terrible. 5 out of 190 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Not finished
Stayed 1 night in Mar 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ROOM WAS GREAT WITH ONE OF THE BEST VIEWS OF BRISBANE DAY OR NIGHT STAFF WERE FIRST RATE
Stayed 1 night in Mar 2025

10/10 Excellent

Jules

Business traveller, Travelled with partner
Beautiful hotel and all staff were lovely
Stayed 1 night in Mar 2025

8/10 Good

Ting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
mini bar and snack free but not many options, also not top up, we stayed two days, second day didn't top up anything but a box of milk.
Stayed 2 nights in Mar 2025

8/10 Good

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

John

Stayed 3 nights in Feb 2025

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous spot to stay - I will be returning!! Nice new and modern facilities.
Stayed 3 nights in Feb 2025

4/10 Poor

Sunny

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
the hotel rooms were clean and what you expect of a 5 star resort, however the breakfast was terrible it was definitely not at the standard of the 5 star status and the staff greeting us and showing us to the table was abrupt and not welcoming but more of a traffic contiller to cafeteria food, The food that came out felt like it was made by road house cooks & coffee straight out of an automated machine not what you expect for $55/person. For the money being charged ($600 with parking) for the experience you would expect the hotel to have all the facilities being available to be enjoyed instead the leisure centre, pool, gym, pretty much a whole level of the hotel was not accessible for guest at all. For my partner and I to celebrate our anniversary here and choose this over a hr Emporium hotel, which is cheaper and lived up to the hype it was a dampener to our celebrations.
Stayed 1 night in Feb 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at the Star was an enjoyable experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just perfect place to stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Siu H

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Kalyani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay It’s a beautiful hotel and lots of facilities to enjoy. Only thing we wished that the gym and pool was working. May be next time when I’ll be visiting. Thanks
Stayed 3 nights in Feb 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our little stay and the extra love from reception for our wedding anniversary. Room service was excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Stayed 1 night in Feb 2025

10/10 Excellent

Nikolay

Stayed 1 night in Feb 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern facilities and the staff were amazing with any request. This was for our 44th wedding anniversary and we’re very spoilt.
Stayed 1 night in Feb 2025

10/10 Excellent

Selwyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed at The Star and both times I have had a great time.
Stayed 1 night in Feb 2025

10/10 Excellent

Jordana

Stayed 2 nights in Feb 2025

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Sulbha

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Talia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing, accommodated all our requests. Will definitely come back
Stayed 1 night in Dec 2024

10/10 Excellent

Wes

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025