Hotel Serra da Estrela

3.5 star property
Family-friendly 3.5-star hotel with free breakfast

Choose dates to view prices

Photo gallery for Hotel Serra da Estrela

Lounge
Front of property
Lounge
Hot stone massages, deep-tissue massages, sports massages
Pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Rua Mario Otoni Rezende, 160, Vila Capivari, Campos do Jordão, SP, 12460-000
  • Place, Capivari Shopping Center
    ‪3 min walk‬
  • Place, Campos do Jordão Convention Center
    ‪3 min walk‬
  • Place, Capivari Park
    ‪5 min walk‬

Room options

Standard Room (Plus)

8.6 out of 10
Excellent
(14 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Luxury Room

8.8 out of 10
Excellent
(15 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Room (Nobre)

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

About the area

Campos do Jordão

Capivari stay.With a stay at this Capivari hotel, you'll be steps from Cadij Shopping Center and Campos do Jordao Tennis Club. Campos do Jordão Convention Center and Aspen Mall are also within half a mile (1 km).

What's nearby

  • Cadij Shopping Center - 2 min walk - 0.2 km
  • Capivari Shopping Center - 3 min walk - 0.3 km
  • Campos do Jordao Tennis Club - 3 min walk - 0.3 km
  • Campos do Jordão Convention Center - 3 min walk - 0.3 km
  • Capivari Park - 5 min walk - 0.4 km

Getting around

  • Campos do Jordao Emilio Ribas Station - 5 min walk
  • São Paulo/Guarulhos Intl. Airport - 175 min drive

Restaurants

  • ‪Chalezinho Campos Do Jordão - ‬3 min walk
  • ‪Cantinho da Serra Grill - ‬2 min walk
  • ‪Itália Cantina e Ristorante - ‬3 min walk
  • ‪La Gália - ‬3 min walk
  • ‪Villa Gourmet - ‬3 min walk

About this property

Hotel Serra da Estrela

Family-friendly 3.5-star hotel with free breakfast
As a guest of Hotel Serra da Estrela, you'll find a children's pool, a sauna, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a library, and a terrace are also featured at the family-friendly Hotel Serra da Estrela. Self parking and valet parking are free.

This 3.5-star Campos do Jordão hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2004
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Serra da Estrela offers 78 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and sports massages.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 100.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 100.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Serra da Estrela Campos do Jordao
Serra da Estrela Campos do Jordao
Hotel Serra da Estrela Hotel
Hotel Serra da Estrela Campos do Jordão
Hotel Serra da Estrela Hotel Campos do Jordão

Hotel Serra da Estrela Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 380 out of 520 reviews
Rating 8 - Good. 109 out of 520 reviews
Rating 6 - Okay. 23 out of 520 reviews
Rating 4 - Poor. 6 out of 520 reviews
Rating 2 - Terrible. 2 out of 520 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mattress was terrible!
Stayed 1 night in May 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
overall very good. Surprised that the front desk did not speak any English, but still the staff was very nice. Also surprised that there is no ticket or document when I handed them the keys to the rental car. Usually you get a ticket or something proving you handed them your keys for the car. Again, overall very nice and loved the short distance to the main streets.
Stayed 1 night in Mar 2023

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, stunning architecture, awesome amenities and extremely friendly staff. We absolutely enjoyed our stay!
Stayed 1 night in Mar 2023

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and nice staff. Great breakfast. Our first room smelled of sewer so they gave us a new one which smelled much better. The kids play area was ok, needs to be refreshed.
Stayed 2 nights in Nov 2021

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel muito bom, Servico excelente, cafe manha ate as 11h no domingo e maravilhoso
Stayed 1 night in Dec 2019

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All fine but the restaurant

Everything was amazing but the restaurant was just vegan, making us getting around for eating
Stayed 3 nights in May 2019

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Geoff, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, staff were great. Great location. Really good facilities for families with young kids. We would have liked more options for breakfast.
Stayed 2 nights in Dec 2018

8/10 Good

Mauren

Liked: Cleanliness, staff & service, amenities
Estrutura excelente, quarto bom e equipe simpática. Vale destacar algo pontual: o alarme de incêndio disparou aproximadamente às 3:30 e entendo que isso pode de fato acontecer. O problema foi a falta de informação na madrugada, pois não sabíamos o que estava acontecendo e qual comportamento adotar. Também vale a pena uma manutenção no banheiro do quarto, pois o botão da descarga estava solto e acabou caindo da parede. De qualquer forma recomendo o hotel, pois a localização é ótima e a estrutura também. .
Stayed 1 night in Nov 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei de tudo.
Stayed 1 night in Nov 2025

10/10 Excellent

Andressa

Liked: Cleanliness, staff & service, amenities
Excelente localização, café da manhã delicioso, quartos confortáveis e equipe maravilhosa.
Stayed 2 nights in Nov 2025

8/10 Good

Athanassios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel , só acho que poderia ter mais opções o cardápio, a não ser somente comida vegana
Stayed 1 night in Aug 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia. Café da manhã bem variado; hotel bem pertinho da Villa Capivari. Dá para ir a pé. E ainda possui academia. Conseguimos treinar antes de tomar café para sair. Recepção muito boa, em especial a Jennifer que nos atendeu. Parabéns. Com certeza será um hotel que voltaremos a nos hospedar.
Stayed 1 night in Oct 2025

8/10 Good

Mirian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente, atendimento nota mil. Mas acho que o café da manhã poderiam melhorar para quem não é vegano. Teriam q oferecer mais qualidade de alimentos para não vegano. Não sei se voltarei a me hospedar novamente.
Stayed 1 night in Oct 2025

10/10 Excellent

Kiara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi excelente, atendimento, limpeza e localizacao.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeita hospedagem

Tudo sempre perfeito, o café da manhã com suas muitas opções veganas é sensacional! O restaurante idem, o melhor vegano de todos! As instalações são muito boas, tudo muito bem cuidado.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar lindo, limpo, decoração excelente. Tudo de bom. Recomendo
Stayed 1 night in Sep 2025

6/10 Okay

LUIS ALBERTO

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Não recomendo

Não recomendo, pelo valor da diária e café da manhã nota 4, quartos sem ar condicionado
Stayed 1 night in Sep 2025

10/10 Excellent

Joao

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Lindo e com comida diferenciada

Excelente! localização, atendimento, limpeza, quarto. A comida é um diferencial, não sou vegetariana mas adorei a experiência.
Stayed 1 night in Sep 2025

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jairo C dos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi muito receptivo e aconchegante o hotel
Stayed 2 nights in Aug 2025