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Hotel Caracol Puerto Morelos

3.0 star property
3-star hotel near Puerto Morelos Town Square

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Photo gallery for Hotel Caracol Puerto Morelos

Junior Studio
Balcony
Exterior
Junior Studio | Bathroom
Room
Reviews
8.6

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Map
AV NIÑOS HEROES MZA 5 LT 29 REGION 2, Puerto Morelos, QROO, 77580
  • Popular LocationOjo de Agua Beach3 min walk
  • Popular LocationPuerto Morelos Town Square4 min walk
  • Popular LocationPuerto Morelos Beach6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)26 min drive

Room options

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio

Junior Studio

Junior Studio

  • Sleeps 5
  • 2 Queen Beds OR 1 Twin Bed

Similar properties

Rooftop pool
We Hotel Puerto Morelos
Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (458)
The price is CA $96
per night
CA $118 total
includes taxes & fees
30 May - 31 May
We Hotel Puerto Morelos

About the area

Puerto Morelos

In Puerto Morelos .Within a 5-minute walk of the hotel, you'll find Puerto Morelos Town Square and Ojo de Agua Beach. San Jose Catholic Parish and Arrecife de Puerto Morelos National Park are also within half a mile (1 km).

What's nearby

  • Ojo de Agua Beach - 3 min walk
  • Puerto Morelos Town Square - 4 min walk
  • Puerto Morelos Reef - 4 min walk
  • Puerto Morelos Beach - 6 min drive
  • Crococun Zoo - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • Merkadito del Mar - 5 min walk
  • La Sirena Restaurant, Lounge and Sports Bar - 4 min walk
  • Panna e Cioccolato - 3 min walk
  • Yum yum Wok - 3 min walk
  • Pangea - 4 min walk

About this property

Hotel Caracol Puerto Morelos

3-star hotel near Puerto Morelos Town Square
As a guest of Hotel Caracol Puerto Morelos, you'll find a terrace and tour/ticket assistance. Public spaces have free WiFi.

Smoking is allowed in designated areas at this 3-star Puerto Morelos hotel.

  • 15 guestrooms or units
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • Smoking in designated areas
Hotel Caracol Puerto Morelos offers 15 accommodations with air conditioning. Flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Puerto Caracol
HOTEL CARACOL PUERTO
Caracol Puerto Morelos
Hotel Caracol Puerto Morelos Hotel
Hotel Caracol Puerto Morelos Puerto Morelos
Hotel Caracol Puerto Morelos Hotel Puerto Morelos

Hotel Caracol Puerto Morelos Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 16 out of 29 reviews" "
Rating 8 - Good. 5 out of 29 reviews" "
Rating 6 - Okay. 8 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Liked: Staff & service
No elevator. Small rooms. No safe, coffee maker, hot plate. No closet in my room. Had to ask for mini fridge and got it.
Stayed 14 nights in Jan 2024

6/10 Okay

Nicole

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay
Nice and easy place to sleep for a night. Great cafes across the street and close to everything.
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023

10/10 Excellent

Xiaoping, Beijing

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It has everything we expected. We checked in at midnight and checked out early in the morning. The young receptionist at the front desk was very friendly and helpful. We appreciate his friendliness and patience. The rooms are very clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place. Walking distance to everything. A bit loud from the bars at night but the music stops at midnight. Very clean , good staff.
Stayed 25 nights in Feb 2023

6/10 Okay

Fritz

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
What I didn't like was they didn't allow you to take the towels to the beach.... Air conditioner leaked water every time it came on.... last night there, the water from the ac filled a trash can of 18 inches high almost to the top. Kept us awake.
Stayed 15 nights in Jan 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Travis

Stayed 4 nights in Feb 2023

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, well located , not noisy

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at Hotel Caracol
Staff at hotel is very service oriented and helped with any of our needs and beyond. Every service also done with smiles and friendly words! The staff is the best!
Stayed 4 nights in Dec 2022