Clean linen on bed, shower had 4 leaks and grime in corners, carpet hoovered but wearing thin with lots of stains. Very noisy guests, one occassion police came through at 4 am, other night birthday party until 02.30am, wedding party load music until 12pm midnight, one can hear next room tv easily making it difficult for peace and sleep. Price may seem cheaper than competition but only by ÂŁ10-ÂŁ20 per night.
The room smelt of stale nicotine. The shelf with the kettle on was not fixed and wobbled. Windows were wide open and it was a really cold evening. Thankfully an extra heater was provided.
Amazing value - the room was extraordinary cheap. Because of that, I can forgive a fair bit such as a blpcked shower and that a lot of the decor was rather tired (although the place was obviously part way through a refurb).
Facilities wise it was basic, but did have everything you really need (desk, tea and coffee facilities) if you don't mind a shared bathroom and no restaurant.
Da vi ankom var hotellet under renovation, sÄ vi havde intet strÞm den fÞrste dag og kun strÞm fra kl 17 de efterfÞlgende dage.
Der var heller ikke gjort ordentligt ren ved ankomst.
Points forts : Service et personnel, confort de la chambre
Excellent service and staff đ đ đ đ thank you Zayd,Fara, Shalla, Nish,Samar, Adil, Delia, luminita, Shaan, Veronika, Nikita, Mirela and Suzie for looking after me.
Kind regards
Ady , room 1
After driving all the way from Scotland for over 7hrs, only to be met by a rude receptionist that kept me t the lobby for over 30min with no regards for how tired i was, i decided to find a better hotel. Nd the hotel looks nothing like the images online. It was n absolute disappointment. I didn't even get a refund anyways. Perhaps the worst hotel ever i got on a business trip.
My Property was stolen, on my 1st day; almost certainly by a member of Staff; the Police are involved.
The Hotel appears to be, recently, under new Management and they are taking bookings before basic Fire Safety has been put in place; making things worse by ignoring key Fire Safety Regulations.
The rooms are ok, with a couple of 'quirks'.
All in all I'd give this place a miss.
I have also reported them to the Gwent Fire Safety Authority.