4/10 Poor
Margaret J.
22 Oct 2019
Disappointing apartment & pool; lovely area.
Booked this place for 12 days mostly because of the idyllic pictures of the pool area; so was very disappointed to find pool full of dirty brown water with algae floating on top. We informed owners immediately, who seemed surprised and informed agent. Nothing happened for a week, then a guy turned up. Pool was still not useable when we left. Now that may have been a one off unfortunate experience for us at end of season, but we had been assured the pool was still in use before we booked. We knew we would have to drive to get anywhere, but we had imagined some lazy days by the pool and the keen swimmers amongst us would have used it daily. Also pool area was unkempt with weeds (which were evident throughout complex) and broken furniture, so the place had not been tended for some time. There was a pile of rubbish at bottom of drive and we had a frustrating time getting complex gates to open with the remote.
When we arrived, there was an airer full of washing in living area which turned out to be our bedding so we had to make up the beds. There were not enough large towels for the 4 of us.
Bathroom was big and clean and shower had good pressure with plenty of hot water. Bidet not useable though due to trickle of water from taps.
Bedrooms are a decent size & kitchen/living area was quite well equipped: ignition on gas hob didn’t work but oddly began clicking as we left.
TV didn’t work either. The terrace is small with delightful views, but you would be hard pushed to get more than 4 people comfortably around table, and if the air con in bedrooms is on, it is noisy and blowy there.
We were misled by the internet symbol; there is no WiFi so the internet is at your own expense . The owner has since changed the listing to that effect, which was not so when we booked.
We loved Castelsardo & Sardinia in general; nearby beaches are beautiful, though cost is around 10 euros for sun beds. Unless you drive, or take an extremely expensive taxi, you are stuck in the apartment for the evening. You can walk to the ‘local’, though is a dark, slightly up hill walk back.
I can recommend Castelsardo, and despite that the owners kept in touch with us throughout re our concerns, I would not recommend this apartment.
Margaret J.
Stayed 12 nights in Sep 2019