Skip to main content
Beginning of main content
 Charlotte •1 Room
 Charlotte • 1 Room
Book online or call 1-855-857-9091 Phone Number

Best Western Sterling Hotel & Suites

2.5-star property
242 E Woodlawn Road, Charlotte, NC 1-855-887-0424
3.9 out of 5
Good!
See all 24 travelocity Reviews

"I choose this property because is nexto to the Rail Station. And It´s excelent to move to the center and also have shuttle to de Airport " More

By a verified traveller on Mon 23 Oct 2023

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

Hotel near Billy Graham Library in Charlotte

York Road stay

Your stay at this York Road hotel places you within 2 miles (3 km) of Tyvola Square and Renaissance Park. York Road Community Park and Charlotte Regional Farmers Market are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and onsite conference space. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $108* Per night/room 28 Apr. - 29 Apr.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Lower South End ratings based on 24 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Lower South End

Everyone (17) Couples (3) Family (4)
5 out of 5

Posted by on 29 Feb. 2024

Was this review helpful to you?
Comment from Hotel Management

1 Mar. 2024 by General Manager

Hello Jean We appreciate you taking the time to rate our hotel. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

5 out of 5
I choose this property because is nexto to the Rail Station. And It´s excelent to move to the center and also have shuttle to de Airport

Posted by on 23 Oct. 2023

Was this review helpful to you?
Comment from Hotel Management

16 Nov. 2023 by General Manager

Thank you for taking the time to leave a review! We are so pleased to see you had a great stay and look forward to you staying with us again when you're in the Charlotte area.

5 out of 5

Posted by on 21 Oct. 2023

Was this review helpful to you?
Comment from Hotel Management

16 Nov. 2023 by General Manager

Thank you for the review, we look forward to you staying with us again when you're back in the area!

2 out of 5

Posted by on 16 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

9 Aug. 2023 by Sunny

Hello Alissa,I apologize for the inconvenience you had during your stay. I don't what problems you had since you did not leave any comments. We could have corrected those problems.Hope we find those ourselves and fix them.Again, apologies from all of us here from Best Western Sterling.Thank you,Sincerely,

5 out of 5
The lady working the desk was very helpful and nice.

Posted by on 28 May 2023

Was this review helpful to you?
5 out of 5

Posted by on 27 Mar. 2023

Was this review helpful to you?
5 out of 5

Posted by , from SAVANNAH on 26 Oct. 2022

Was this review helpful to you?
5 out of 5
Not in a most desirable area. Lots of old buildings, lots of noise from the road.

Posted by , from Leland on 25 Oct. 2022

Was this review helpful to you?
4 out of 5
The hotel interior was clean but old and dated! The hotel clerk was friendly, we had an easy check-in, clean room, decent breakfast and easy parking.

Posted by on 9 Oct. 2022

Was this review helpful to you?
4 out of 5
It was ok i only was there to sleep i arrived late and left early

Posted by on 29 Aug. 2022

Was this review helpful to you?

About the Best Western Sterling Hotel & Suites

Location 242 E Woodlawn Road, Charlotte, NC 28217

Renovations + Closures

The property will be renovating from March 5 2024 to June 30 2024 (completion date subject to change). The following areas are affected:

  • Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Best Western Lower South End. Free self parking is available. This Charlotte hotel is smoke free.

  • 97 guestrooms or units
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Woodlawn Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Best Western Lower South End offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 8:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Sterling
  • Best Western Plus Sterling Charlotte
  • Best Western Plus Sterling Hotel
  • Best Western Plus Sterling Hotel Charlotte
  • Best Western Sterling Hotel
  • Best Western Charlotte
  • Best Western Sterling Hotel And Suites
  • Best Western Sterling Hotel Charlotte
  • Charlotte Best Western
  • Best Western Plus Sterling Hotel Suites
  • Best Western Sterling Charlotte
  • Best Western Sterling
  • Best Lower End Charlotte
  • Best Western Lower South End Hotel
  • Best Western Sterling Hotel Suites
  • Best Western Lower South End Charlotte
  • Best Western Lower South End Hotel Charlotte

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.travelocity.ca/Charlotte-Hotels-Best-Western-Lower-South-End.h881636-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Charlotte-Hotels-Best-Western-Lower-South-End.h881636-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Charlotte-Hotels-Best-Western-Lower-South-End.h881636-p2.Hotel-Reviews?rm1=a2&

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.