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SpringHill Suites by Marriott Charlotte Southwest

3.0 star property
3-star hotel near Charlotte Premium Outlets

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Photo gallery for SpringHill Suites by Marriott Charlotte Southwest

Restaurant
Exterior
Lobby lounge
Property amenity
Suite, 1 King Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
3950 Arco Corporate Drive, Charlotte, NC, 28273
  • Place, Metalmorphosis
    ‪5 min walk‬
  • Place, Topgolf
    ‪16 min walk‬
  • Place, Spectrum Center
    ‪16 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.2 out of 10
Wonderful
(66 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(45 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Charlotte

In Charlotte .You'll be within 3 miles (5 km) of Charlotte Premium Outlets and 9 miles (15 km) of Billy Graham Library. Also within 9 miles (15 km) are Carowinds Theme Park and Charlotte Convention Center.

What's nearby

  • Metalmorphosis - 5 min walk - 0.4 km
  • Topgolf - 16 min walk - 1.4 km
  • Carowinds Theme Park - 7 min drive - 11.5 km
  • Bank of America Stadium - 14 min drive - 18.8 km
  • Spectrum Center - 16 min drive - 18.4 km

Getting around

  • Arrowood Station - 9 min drive
  • Gastonia Station - 24 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬4 min drive
  • ‪Topgolf - ‬3 min drive
  • ‪Nguyen’s Noodles & Tea - ‬2 min walk
  • ‪Burger King - ‬4 min drive

About this property

SpringHill Suites by Marriott Charlotte Southwest

3-star hotel near Charlotte Premium Outlets
SpringHill Suites by Marriott Charlotte Southwest offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. The business-friendly SpringHill Suites by Marriott Charlotte Southwest also features a terrace, a picnic area, and coffee/tea in a common area. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

  • 124 guestrooms or units
  • 4 levels
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
SpringHill Suites by Marriott Charlotte Southwest offers 124 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Pool
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  • Pet friendly
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CA $163 total
includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 3.87 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open May 25 and close September 01.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Southwest
Hotel SpringHill Suites by Marriott Charlotte Southwest
SpringHill Suites by Marriott Charlotte Southwest Charlotte
SpringHill Suites Marriott Charlotte Southwest Hotel
SpringHill Suites Marriott Hotel
SpringHill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Hotel
Springhill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Charlotte

SpringHill Suites by Marriott Charlotte Southwest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 854 reviews
Rating 8 - Good. 146 out of 854 reviews
Rating 6 - Okay. 64 out of 854 reviews
Rating 4 - Poor. 33 out of 854 reviews
Rating 2 - Terrible. 36 out of 854 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and Peaceful
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Spacious and clean, would definitely return. Impressive breakfast!
Stayed 1 night in Oct 2025

6/10 Okay

Joann

Travelled with group
Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not good
Stayed 3 nights in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veey nice room for four people. The breakfast wasn't great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Travelled with family
Liked: Staff & service
Stayed 3 nights in Oct 2025

6/10 Okay

james, ATHENS

Liked: Cleanliness, staff & service, property conditions & facilities
Room was excellent, but had to report noise to the front desk. They did respond and quiet was restored after about a half hour. Continental breakfast at best was average.
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Tiffany

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Doggy Hell

love that the place is pet friendly however i didn't bring my fur baby as i was there to relax however the room next to ours had two fur babies one sounded small the other large as they barked for over two hours continuously . I reported that id been listening to them yap for hours attendant looked as if she couldn’t care less but thanked me for telling them . We went out to eat trying to get away from the noise 1 1/2 hours later you could still hear them barking from outside . After i realized no one cared but us I went next door and asked if they could try to get the dogs to stop . The family was nice and did do better with the continuous barking . we decided to not stay in the room as much we changed from a relaxing weekend to exploring the area so that we weren't so focused on the barking . Not that this place cares but other hotels could learn to put people with dogs on one corridor as with everyone with dogs maybe will not be disturbed so that people that come for relaxation don't have to be disturbed. Paid a good price for the room to not enjoy it .
Stayed 3 nights in Oct 2025

6/10 Okay

Roberta

Travelled with family
When we arrived the young lady at the desk was not very friendly and seemed bothered by us. The breakfast options were very limited. The front desk in the morning was very friendly and greeted us.
Stayed 2 nights in Oct 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The hotel itself is okay, and the room is clean. I would not stay at this hotel again due to the room layout, and not getting a good nights rest - the whole purpose of staying at a hotel.The pillows were so soft they got almost flat. We layered two and still didn't help. We requested firmer pillows and they seemed to be like the ones we already had in the room? No difference at all. I kept waking up to fluff my pillows. The layout part is the big kicker. It was atrocious. The bathroom door is a sliding door with a frosted glass panel, and the bed is right in front of the bathroom. As we started to get ready, or had to use the bathroom during the night, the light was a nuassance to whoever was sleeping. It was annoying enough even if you were at the sofa bed at the room entrance. It seemed as if other lights were one but it was the bathroom light through the door panel. We asked about switching rooms, and were told they are all the same. The breakfast was subpar and coffee was burnt. I walked to the coffee place 2 min away and police were in the parking due to smashed car windows. This was at 8am. When we checked out at 13pm and left, the glass was still in the parking lot. Not a sense of safety for everyone else leaving or arriving who had otherwise not even known about the incident. I included photos of the room layout.
Bathroom light through door panel and bed in front of door.
Bathroom light through door panel and lights up the sofa bed area as well.
Smashed window in parking lot.
Stayed 2 nights in Oct 2025

10/10 Excellent

Breanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was great
Stayed 1 night in Jun 2025

10/10 Excellent

lexie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really cute and cozy. Will def be back next time I visit Charlotte
Stayed 3 nights in Sep 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a good night of rest. Amazing bed and quiet before a long travel day.
Stayed 1 night in Sep 2025

2/10 Terrible

Benjamin

Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jerrica

Liked: Cleanliness, staff & service, property conditions & facilities
The fridge didn’t stay on longer than two hours
Stayed 2 nights in Sep 2025

10/10 Excellent

Briana

Travelled with family
Liked: Amenities
Friendly staff, clean quiet room and delicious breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Ma. Aizza

Stayed 2 nights in Sep 2025

10/10 Excellent

caitlin

Stayed 1 night in Sep 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean, friendly and safe property
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025