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SpringHill Suites by Marriott Charlotte Southwest

3.0 star property
3-star hotel near Charlotte Premium Outlets

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SpringHill Suites by Marriott Charlotte Southwest

Photo gallery for SpringHill Suites by Marriott Charlotte Southwest

Desk, laptop workspace, blackout drapes, iron/ironing board
Terrace/patio
Exterior
Restaurant
Free toiletries, hair dryer, towels, soap

Overview of SpringHill Suites by Marriott Charlotte Southwest

Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
3950 Arco Corporate Drive, Charlotte, NC, 28273
  • Popular LocationCharlotte Premium Outlets5 min drive
  • Popular LocationBilly Graham Library11 min drive
  • Popular LocationCarowinds Theme Park12 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)12 min drive

Room options

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed (Hearing Accessible)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express And Suites Charlotte Southwest, an IHG Hotel
Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (468)
The price is CA $178
per night
CA $205 total
includes taxes & fees
14 May - 15 May
Holiday Inn Express And Suites Charlotte Southwest, an IHG Hotel

About the area

Charlotte

In Charlotte .You'll be within 3 miles (5 km) of Charlotte Premium Outlets and 9 miles (15 km) of Carowinds Theme Park. Billy Graham Library is within 9 miles (15 km) and Charlotte Convention Center is within 12 miles (20 km).

What's nearby

  • TopGolf - 3 min drive
  • Charlotte Premium Outlets - 5 min drive
  • Billy Graham Library - 11 min drive
  • Carowinds Theme Park - 12 min drive
  • Spectrum Center - 15 min drive

Getting around

  • I-485 - South Blvd Station - 7 min drive
  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 12 min drive

Restaurants

  • Subway - 3 min drive
  • Chick-Fil-A - 4 min drive
  • McDonald's - 4 min drive
  • McDonald's - 4 min drive
  • Dunkin' - 4 min drive

About this property

SpringHill Suites by Marriott Charlotte Southwest

3-star hotel near Charlotte Premium Outlets
SpringHill Suites by Marriott Charlotte Southwest offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. The business-friendly SpringHill Suites by Marriott Charlotte Southwest also features a terrace, a picnic area, and coffee/tea in a common area. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

  • 124 guestrooms or units
  • 4 levels
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
SpringHill Suites by Marriott Charlotte Southwest offers 124 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 3.87 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Roll-in shower
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 3.87 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Southwest
Hotel SpringHill Suites by Marriott Charlotte Southwest
SpringHill Suites by Marriott Charlotte Southwest Charlotte
SpringHill Suites Marriott Charlotte Southwest Hotel
SpringHill Suites Marriott Hotel
SpringHill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Hotel
Springhill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Charlotte

SpringHill Suites by Marriott Charlotte Southwest Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 373 out of 552 reviews" "
Rating 8 - Good. 101 out of 552 reviews" "
Rating 6 - Okay. 35 out of 552 reviews" "
Rating 4 - Poor. 18 out of 552 reviews" "
Rating 2 - Terrible. 25 out of 552 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lekandice

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk lady was very pleasant and made my check in quick and easy.
Stayed 1 night in Jan 2024

4/10 Poor

Ashlyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Mediocre
Could not even bring us sheets to our room… less than impressed
Stayed 1 night in Jan 2024

8/10 Good

Siniah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, although people were taking up 3-4 spaces by parking vertical.
Stayed 4 nights in Jan 2024

6/10 Okay

Joyce

Liked: Staff & service
very average
it was fairly comfortable. its bare basics. there is no hand cream in the room. the breakfast included with the room seemed very stale and that was at 7:30 am beds are comfortable
Stayed 1 night in Dec 2023

10/10 Excellent

Herman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location to use when on vacation. The room was clean. I loved the sitting area inside of the bedroom. The beds were comfortable. I wanted to use the gym but they were doing remodeling when I came. I wish I knew before hand because I wanted to workout but that is the only not so good thing I have about this hotel. Staff was amazing and nice. The hotel was close a lot of things. No more than maybe a 5 - 6 minute drive to stores and shops.
Stayed 2 nights in Dec 2023

10/10 Excellent

Janice, St. Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Sheldon

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
For some reason, apparently standard operating procedure at this property is to leave the front desk unstaffed UNTIL someone yells "is anyone here?" I had waits ranging from 2-3 minutes to get service to step from the office behind the desk - apparently there's no camera system to show that a customer is approaching - between 2:45-3:30 for various reasons. But the topper was when I informed the clerk who took over at 3 that my television was not working - this after trying various remotes. All she offered was a "what is it NOT doing?" I explained that it was inoperable. Did she respond with, "So sorry, sir, we'll have someone come by the room to investigate?" NO. Did she offer to put me in a different room, given that I had just been in this one less than an hour? NO! The lack of followup was really disconcerting.
Stayed 1 night in Jan 2024

10/10 Excellent

Keyla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Jenneth

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023