travelocity Verified Review
"👍THE GOOD: Hotel golf course was great. View from room was terrific. Breakfast in room was very good with prompt delivery. Beach Club is excellent with very good, attentive staff. Easy to make dinner dining reservations at the Beach Club. Transportation every half hour to and from the hotel.
😒THE BAD: No concierge on duty. Had to talk to front desk staff that were busy checking in guests. Short on propane to fuel outside seating for dining. Some heaters could not be used in 60 degree weather. In peak months, no sun will shine on pool area (blocked by hotel building). Boutique shop on main floor closed for lunch in peak occupancy in February. Hotel under-staffed. Waitresses dress in jeans and most wearing tatooes. Sorry, not appealing the Ritz crowds. Had difficulty making reservations for dining in the main dining room.
👺THE UGLY: We had a foul odor coming from our bathroon drains. Called on the first day. Maintenance came, treated the drains, but odor continued on second day. We flushed the drains and by the third day the odor was just slightly noticeable. We left on the 4th day. All room doors close loudly at all hours of the night. They are good, heavy doors buu hard to close quietly. Sleep interrupted."
A verified traveller stayed at The Ritz-Carlton, Sarasota