Cute, Clean, and Friendlyâbut Lacking in Some Key Areas
I stayed at Hotel Ivey recently and overall, the property was cute, clean, and in a great location. The staff were incredibly friendly and welcomingâwhich I truly appreciated.
However, there were a few drawbacks worth noting:
âą On our first night, I tried contacting guest services multiple times over a 30-minute period with no luck. I was traveling with my daughter and needed an extra blanket, and it was frustrating not being able to get timely assistance.
âą The main elevator was out of service during our stay. Unfortunately, the hotel staff wasnât very accommodating in offering access to the resident elevatorâeven though I clearly had a stroller and a baby in tow. Thankfully, a kind security guard allowed us access, but it wouldâve made a big difference if hotel management had extended that courtesy themselves.
âą While the hotel has a lounge, it doesnât open until after 5 PM. Since this was partly a work trip, I had to head across the street to Capital Grille to get lunch and a quiet space to work during the day. A daytime option on-site would have been much more convenient.
âą Lastly, thereâs no on-site sundry or convenience store. Outside of the minibar in the room, there was nowhere to grab basic items or snacks, which made things a bit inconvenient.
In short: great staff and aesthetic, but a few missing touches made the stay less smooth than it couldâve beenâespecially for families or business travelers.
