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Best Western Smoky Mountain Inn

2.5 star property
Waynesville guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Best Western Smoky Mountain Inn

BBQ/picnic area
Exterior
Standard Room, 1 King Bed, Accessible, Bathtub
Free breakfast
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • GymGymGym

Explore the area

Map
130 Shiloh Trl, Waynesville, NC, 28786
  • Popular LocationBlue Ridge Parkway Balsam Entrance6 min drive
  • Popular LocationLake Junaluska Conference and Retreat Center8 min drive
  • Popular LocationLake Junaluska Golf Course8 min drive
  • AirportAsheville, NC (AVL-Asheville Regional)39 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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Econo Lodge
Pool
Breakfast included
Pet-friendly
Parking included
4.2 out of 5, Very good, (533)
The price is CA $132
per night
CA $147 total
includes taxes & fees
30 May - 31 May
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About the area

Waynesville

In Waynesville .Stay at this Waynesville hotel and you'll be within 2 miles (3 km) of Balsam Spa and 6 miles (10 km) of LoneBackpacker Gallery of World Photography. Smoky Mountain Jumphouse and Barber Orchard Fruitstand are also within 6 miles (10 km).

What's nearby

  • Balsam Spa - 3 min drive
  • Blue Ridge Parkway Balsam Entrance - 6 min drive
  • Lake Junaluska Conference and Retreat Center - 8 min drive
  • Lake Junaluska Golf Course - 8 min drive
  • Wheels Through Time Museum - 16 min drive

Getting around

  • Asheville Regional Airport (AVL) - 39 min drive

Restaurants

  • Singletree Heritage Kitchen - 5 min drive
  • Taco Bell - 15 min walk
  • Maggie's Galley - 3 min drive
  • Papas & Beer - 2 min drive
  • Sauced - 5 min drive

About this property

Best Western Smoky Mountain Inn

Waynesville guestrooms with free WiFi
Best Western Smoky Mountain Inn offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served. The business-friendly Best Western Smoky Mountain Inn also features a vending machine, a picnic area, and complimentary newspapers in the lobby. Self parking is free.

This Waynesville hotel is smoke free.

  • 58 guestrooms or units
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
Best Western Smoky Mountain Inn offers 58 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Microwave
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • No elevator (single level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BEST WESTERN Smoky Mountain
BEST WESTERN Smoky Mountain Inn
BEST WESTERN Smoky Mountain Inn Waynesville
BEST WESTERN Smoky Mountain Waynesville
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
Smoky Mountain Waynesville
Best Western Smoky Mountain Inn Hotel
Best Western Smoky Mountain Inn Waynesville
Best Western Smoky Mountain Inn Hotel Waynesville

Best Western Smoky Mountain Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 476 out of 807 reviews" "
Rating 8 - Good. 248 out of 807 reviews" "
Rating 6 - Okay. 62 out of 807 reviews" "
Rating 4 - Poor. 14 out of 807 reviews" "
Rating 2 - Terrible. 7 out of 807 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Apr 2024

8/10 Good

Treva

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, but we have stayed here many times through the years. The beds were good and the shower was superb...Lots of water pressure and great towels. Staff is nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Marie, Yonkers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went in the off season, so it was quiet. But is high on a hill, I think it would be quiet all year round. They state breakfast. It is a continental breakfast. If you like toasted bread w/butter, jelly, cream cheese etc. And plastic muffins and donuts. Coffee machine was good. The room was clean and comfortable. Enjoy your stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Mary Ann

Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Great customer service.
Stayed 1 night in Jan 2024

10/10 Excellent

Carrie

Stayed 1 night in Jan 2024

6/10 Okay

Carol

Liked: Cleanliness
Disliked: Staff & service
I've never been treated so rudely by the front desk staff. They could have cared less that we were even there. I was trying to be thoughtful and brought up the room garbage when checking out because of the steep incline and steps. The front desk clerk told me to put it in the outside can. I've never been treated so rudely by staff. The clerk refused to print our receipt. They said, 'Check your email. I'm not printing it.' They must think people are idiots. The coffee wasn't filled. The breakfast room was sectioned off. I asked if they were brewing coffee and they called a person from the back. The person came out and pointed to another location where they placed a coffee pot. Not a word-no courtesy-nothing....
Stayed 1 night in Dec 2023

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024

10/10 Excellent

Ruben, MIAMI BEACH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everithing is very good
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 2 nights in Dec 2023