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Tru by Hilton Cheyenne WY

2.5-star property
423 West Fox Farm Road, Cheyenne, WY 1-855-887-0424
3.9 out of 5
Good!
See all 23 travelocity Reviews

"Great stay! Clean hotel & rooms, comfy beds, good breakfast options " More

By a verified traveller on Wed 11 Oct 2023

Points Of Interest

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Hotel Description

Cheyenne guestrooms with free WiFi

In Cheyenne

You'll find Cowgirls of the West Museum and Wyoming Transportation Museum within 2 miles (3 km) of this hotel. Nelson Museum of the West and Wyoming Historic Governors' Mansion are also within 2 miles (3 km).

Business services

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a snack bar/deli are also offered.

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $152* Per night/room 26 Apr. - 27 Apr.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tru by Hilton Cheyenne WY ratings based on 23 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tru by Hilton Cheyenne WY

Everyone (12) Couples (4) Family (7)
5 out of 5
Different

Posted by on 15 Nov. 2023

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Comment from Hotel Management

16 Nov. 2023 by WJ

Thank you so much for taking the time to review your positive experience at the Tru by Hilton Cheyenne. I apologize for the delayed response, but I am so glad you found our hotel to be accommodating to you! It is very common for guests to take time to fill out a survey only when they wish to report an unpleasant stay, so we really appreciate that you took a moment to respond.

5 out of 5
Great stay! Clean hotel & rooms, comfy beds, good breakfast options

Posted by , from Boise on 11 Oct. 2023

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Comment from Hotel Management

11 Oct. 2023 by WJ

Thank you so much for taking the time to review your positive experience at the Tru by Hilton Cheyenne. I apologize for the delayed response, but I am so glad you found our hotel to be accommodating to you! It is very common for guests to take time to fill out a survey only when they wish to report an unpleasant stay, so we really appreciate that you took a moment to respond.

5 out of 5
The front desk staff was awesome! This was a great stop on our way to Steamboat!

Posted by , from ANKENY on 6 Feb. 2023

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Comment from Hotel Management

6 Feb. 2023 by WJ

Thank you so much for taking the time to review your positive experience at the Tru by Hilton Cheyenne. I apologize for the delayed response, but I am so glad you found our hotel to be accommodating to you! It is very common for guests to take time to fill out a survey only when they wish to report an unpleasant stay, so we really appreciate that you took a moment to respond!

3 out of 5
I felt the room was too small. The shower was not very clean.

Posted by on 16 Aug. 2022

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Comment from Hotel Management

28 Aug. 2022 by WJ

Dear Guest,Thank you for taking the time to post comments about your recent stay with us. Please know that your feedback is extremely valuable to us, and your remarks will not go unnoticed. We will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future!

5 out of 5

Posted by on 22 Jul. 2022

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5 out of 5
Check in was easy. The grounds are clean and pet friendly. Room was very clean and plenty of towels. Breakfast was also great.

Posted by on 25 Sep. 2021

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Comment from Hotel Management

1 Oct. 2021 by Bella

Thank you so much for taking the time to review your positive experience at the Tru by Hilton Cheyenne. I am so glad you found our hotel to be accommodating to you! It is very common for guests to take time to fill out a survey only when they wish to report an unpleasant stay, so we truly appreciate that you took a moment to respond. Please let me know if I can ever be of assistance to you. Thank you again, and we look forward to your next visit!

5 out of 5
Xxx

Posted by on 14 Sep. 2021

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Comment from Hotel Management

1 Oct. 2021 by Bella

Thank you so much for taking the time to review your positive experience at the Tru by Hilton Cheyenne. I am so glad you found our hotel to be accommodating to you! It is very common for guests to take time to fill out a survey only when they wish to report an unpleasant stay, so we truly appreciate that you took a moment to respond. Please let me know if I can ever be of assistance to you. Thank you again, and we look forward to your next visit!

5 out of 5
I asked the front desk to give me some food delivery options and they gave me 2. I called both 3 times and none would respond. I decided to eat a hot pocket. Problem is only 2 diet sodas but over 15 sugary drinks. Both diets were colas and I cannot drink them. I drank water. Frozen food available was horrible.

Posted by on 20 Aug. 2021

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Comment from Hotel Management

1 Oct. 2021 by Bella

Thank you for taking the time to post comments about your recent stay with us. Please know that your feedback is extremely valuable to us, and your remarks will not go unnoticed. We will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future!

5 out of 5
Very clean, comfortable beds.

Posted by on 12 Jun. 2021

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1 out of 5

Posted by on 6 Jun. 2021

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About the Tru by Hilton Cheyenne WY

Location 423 West Fox Farm Road, Cheyenne, WY 82003

Property Features

Tru by Hilton Cheyenne WY offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. There's an onsite 24-hour business center. Public spaces have free WiFi and wired Internet. A terrace, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Cheyenne WY. Free self parking is available.

  • 90 guestrooms or units
  • 4 levels
  • Built in 2017
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Newspapers in lobby (free)
  • Elevator

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tru by Hilton Cheyenne WY offers 90 accommodations with safes and complimentary toiletries. LCD televisions are featured in guestrooms. Bathrooms include showers. This Cheyenne hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • LCD television
  • Premium channels
  • Refrigerator
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy continental breakfast for a fee.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru Hilton Cheyenne WY Hotel
  • Tru Hilton Cheyenne WY
  • Tru by Hilton Cheyenne WY Hotel
  • Tru by Hilton Cheyenne WY Cheyenne
  • Tru by Hilton Cheyenne WY Hotel Cheyenne

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.