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Tru By Hilton Columbia Downtown

2.5 star property
Hotel near University of South Carolina in Columbia

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Photo gallery for Tru By Hilton Columbia Downtown

Bar (on property)
Exterior
Lobby
Terrace/patio
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
400 Gervais Street, Building 2, Columbia, SC, 29201
  • Place, South Carolina State Museum
    ‪1 min walk‬
  • Place, Columbia Metropolitan Convention Center
    ‪10 min walk‬
  • Place, University of South Carolina
    ‪11 min walk‬
  • Airport, Columbia, SC (CAE-Columbia Metropolitan)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Room

Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Columbia

Downtown Columbia stay.With a stay at this Downtown Columbia hotel, you'll be steps from South Carolina Confederate Relic Room and Military Museum and EdVenture Children's Museum. South Carolina State Museum and Three Rivers Greenway are also within half a mile (1 km).

What's nearby

  • South Carolina State Museum - 1 min walk - 0.2 km
  • EdVenture Children's Museum - 1 min walk - 0.2 km
  • Columbia Metropolitan Convention Center - 10 min walk - 0.9 km
  • University of South Carolina - 11 min walk - 1.0 km
  • Colonial Life Arena - 13 min walk - 1.1 km

Getting around

  • Columbia Station - 11 min walk
  • Columbia Metropolitan Airport (CAE) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Bierkeller Brewing Company - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Tsunami Sushi Restaurant - ‬10 min walk
  • ‪Columbia Craft Brewing Company - ‬12 min walk

About this property

Tru By Hilton Columbia Downtown

Hotel near University of South Carolina in Columbia
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. For a fee, parking is available.
  • Breakfast available (free)
  • Charging station for electric cars
  • Business facilities
  • Front desk (24 hours)

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 12 per day; includes in/out privileges)

Food and drink

  • Free breakfast available daily

Things to do

  • Gym

Policies

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Tru By Hilton Columbia
Tru By Hilton Columbia Downtown Hotel
Tru By Hilton Columbia Downtown Columbia
Tru By Hilton Columbia Downtown Hotel Columbia

Tru By Hilton Columbia Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 384 out of 495 reviews
Rating 8 - Good. 71 out of 495 reviews
Rating 6 - Okay. 21 out of 495 reviews
Rating 4 - Poor. 10 out of 495 reviews
Rating 2 - Terrible. 9 out of 495 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sonar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2025

10/10 Excellent

Elena

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazingly friendly and helpful. I liked how clean and updated the hotel was. Nice new bathroom, comfortable mattress. The only thing I noticed is the absence of a coffee maker in the room or in common area like the lobby. But once you go down for breakfast buffet- it’s a feast with great coffee and variety of breakfast options. The area where the hotel is located is great as well, right by the Riverside park which is also a beautiful place to visit, walk or run there.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2025

10/10 Excellent

Latrice

Liked: Cleanliness, amenities, property conditions & facilities
The customer service, cleanliness, the breakfast special shout out to front desk help Laylay &Tiffany G!!!! These young ladies where 100% help and a perfect example of customer service
Stayed 4 nights in Dec 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
The Tru Hotel was awesome. I especially liked that there were no rugs in the rooms - it made it really clean and fresh
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay
Stayed 2 nights in Oct 2025

8/10 Good

Allen and Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The Tru brand is not to my liking. Small rooms with no carpeting or closets or drawers with a tiny workspace. That said this property is well run and maintained. Parking fees are extra and charged by a third party.
Stayed 3 nights in Oct 2025

10/10 Excellent

Erin

Liked: Cleanliness, amenities
Great
Stayed 2 nights in Sep 2025

4/10 Poor

Kathryn

Stayed 2 nights in Oct 2025

10/10 Excellent

Tiffany

Stayed 1 night in Oct 2025

10/10 Excellent

Virgil

Stayed 1 night in Oct 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Stayed 2 nights in Oct 2025

10/10 Excellent

MiQueen

Stayed 1 night in Oct 2025

10/10 Excellent

Otha

Stayed 1 night in Oct 2025

10/10 Excellent

tyler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great experience, my room was clean, breakfast had a great variety of fresh options, each coworker I interacted with was very helpful and friendly. Would 100% stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jomarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff was amazing. Easy check in was great only down side is paying to park
Stayed 1 night in Oct 2025

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accomodations. Room was very clean, hotel staff friendly, good breakfast menu. Overall great experience
Stayed 2 nights in Oct 2025

10/10 Excellent

Rita

Stayed 1 night in Oct 2025

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overall good stay, my only complaint is they didn’t give any check out instructions. Not when check out was (there was a little sign in the lobby), and not what to do with linens or trash. Just a little confusing, but the hotel was very clean & the staff were all kind.
Stayed 1 night in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good
Stayed 2 nights in Sep 2025

8/10 Good

heather

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Rooms were clean and friendly staff. We put a towel at bottom of door as it made a howling noise. Breakfast wasn’t served till 6:30am so that was a downfall for us as we left by 5am. I a Would say overall a 4.5 rating!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kelvin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Wife and I enjoyed our stay at Tru by Hilton Columbia Downtown. We booked from Saturday to Monday and the hotel was fully booked. The price was very reasonable compared to the value you receive. Comfortable feel and modern property. The staff is extremely friendly. We had the pleasure of checking in with Lillie at the reception desk. The general manager sent me a message prior to our check in date, which I appreciated. We received messages from the Hotel staff asking how everything was going throughout our stay. The room was immaculate, the only thing I should have requested was a bigger comforter for the bed, lol. The proximity to Colonial life arena is a big reason why we choose this hotel. We took an uber to the arena Saturday night and it was only $10, the evening was beautiful and we decided to walk back to the hotel after the Maxwell concert. It was about a 20 minute leisurely walk. My Wife and I felt safe walking back, we were amongst a crowd of concert goers at first which fizzled down and then we realized we were amongst a bunch of USC students out enjoying their Saturday night. lol! Great night in Columbia and looking forward to our next stay at Tru Downtown Columbia. Close to different shops and restaurants, close to the Zoo and Botanical garden. Officially designated our Hotel of choice when we’re in town. Thank you!!
Stayed 2 nights in Oct 2025