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Best Western Crossroads Of The Bluffs

2.5 star property
Hotel near Henry Doorly Zoo and Aquarium in Council Bluffs

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Photo gallery for Best Western Crossroads Of The Bluffs

Indoor pool
Lobby sitting area
Lobby sitting area
Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2216 27th Ave, Council Bluffs, IA, 51501
  • Place, Horseshoe Council Bluffs
    ‪16 min walk‬
  • Place, Mid-America Center
    ‪19 min walk‬
  • Place, Joe's Karting
    ‪3 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(33 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Mini-refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(41 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Jacuzzi, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer

  • Sleeps 2

King Suite With Jacuzzi-Non-Smoking

  • Sleeps 2

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CA $151 total
includes taxes & fees
Jan 25 - Jan 26
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About the area

Council Bluffs

Close to airport.Within 2 miles (3 km) of this Council Bluffs hotel, you'll find Horseshoe Council Bluffs and Mid-America Center. Lake Manawa State Park and Ameristar Casino Hotel at Council Bluffs are also within 3 miles (5 km).

What's nearby

  • Horseshoe Council Bluffs - 16 min walk - 1.4 km
  • Mid-America Center - 19 min walk - 1.7 km
  • Joe's Karting - 3 min drive - 2.5 km
  • Henry Doorly Zoo and Aquarium - 5 min drive - 6.4 km
  • Charles Schwab Field Omaha - 8 min drive - 8.5 km

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 13 min drive

Restaurants

  • ‪Pilot Travel Centers - ‬3 min walk
  • ‪Sapp Bros. Travel Center - ‬4 min walk
  • ‪Casey's - ‬4 min drive
  • ‪Casey's - ‬4 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Best Western Crossroads Of The Bluffs

Hotel near Henry Doorly Zoo and Aquarium in Council Bluffs
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Crossroads Of The Bluffs. Free self parking is available.

This Council Bluffs hotel is smoke free.

  • 107 guestrooms or units
  • Meeting rooms
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • No smoking on site
Best Western Crossroads Of The Bluffs offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.6 out of 5, Good, 1,001 reviews
The price is CA $100
CA $112 total
includes taxes & fees
Jan 21 - Jan 22
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN Crossroads Bluffs
BEST WESTERN Crossroads Hotel Bluffs
Best Western Crossroads Bluffs Hotel Council Bluffs
Best Western Crossroads Bluffs Hotel
Best Western Crossroads Bluffs Council Bluffs
Best Crossroads Of The Bluffs
Best Western Crossroads Of The Bluffs Hotel
Best Western Crossroads Of The Bluffs Council Bluffs
Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Best Western Crossroads Of The Bluffs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 352 out of 1001 reviews
Rating 8 - Good. 314 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 90 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, amenities
Pool was cold
Stayed 1 night in Oct 2025

10/10 Excellent

Phil

Stayed 1 night in Oct 2025

8/10 Good

Melanie

Stayed 1 night in Sep 2025

8/10 Good

Violeta

Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mikel

Stayed 1 night in Sep 2025

10/10 Excellent

Billy

Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The Continental breakfast is what blew my mind!
Stayed 1 night in Sep 2025

10/10 Excellent

james

Stayed 1 night in Sep 2025

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super comfortable and roomy. We have been on the road for 14 days. This was our final night and it was by far the best room, the best bed, the best shower, the best breakfast and the best rate of all other 13 hotels. Great job and thank you!
Stayed 1 night in Sep 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like staying there when we get into the Omaha area
Stayed 1 night in Sep 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place to stay for the money!

Staff is polite and friendly, beds are pillow top and dreamy, super HUGE pool heated to 78 degrees F and super CLEAN! Awesome location close to EVERYTHING!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Mark and Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Abass

Stayed 1 night in Sep 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
The hotel is fine and the room was clean. The hotel is located next to a truck stop however and I could hear the trucks running all night long.
Stayed 1 night in Sep 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Comfortable. Nice room. Friendly staff. Pretty good breakfast. Would definitely stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Nice beds, nice TV with good channel selection, nice room, clean, quiet, close to food.
Stayed 1 night in Aug 2025

6/10 Okay

Jonathan, Austin

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was fine but at check in the desk attendent told us the pet fee is **$80** PER PET. We paid $100 as the base room rate and they wanted an $80 pet fee! That's the highest I've ever heard of in 4 years of traveling all over the US and Canada with my 7 lb dog. My husband expressed his disbelief at the desk and from what I can see on our credit card statement it appears the employee only ended up processing a $20 pet fee. I appreciate that the fee was apparently negotiable, but it certainly felt like we were being ripped off.
Stayed 1 night in Aug 2025

10/10 Excellent

Lesa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Aug 2025

8/10 Good

John J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised

Appears to have been recently upgraded. Was a good stop on a 2 day drive.
Stayed 1 night in Aug 2025

10/10 Excellent

Fiorangelys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved
Stayed 1 night in Aug 2025

8/10 Good

Vonetta

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2025

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight heading to CO. Decent place!
Stayed 1 night in Jul 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable although showing some age. Comfortable mattress. Very adequate breakfast. Price was right!
Stayed 1 night in Aug 2025