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Quality Inn & Suites Council Bluffs - Omaha East

2.5 star property
Hotel near CHI Health Center Omaha in Council Bluffs

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Photo gallery for Quality Inn & Suites Council Bluffs - Omaha East

Standard Room, 1 Queen Bed, Non Smoking
Indoor pool
Free daily buffet breakfast
Lobby
Exterior

Reviews

5.0 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • Parking available
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3537 W Broadway, Council Bluffs, IA, 51501
  • Place, Harrah's Council Bluffs Casino
    ‪19 min walk‬
  • Place, Stir Cove
    ‪19 min walk‬
  • Place, Charles Schwab Field Omaha
    ‪4 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪14 min drive‬

Room options

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Business Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Business Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Council Bluffs

City center stay.You'll find Missouri River and Harrah's Council Bluffs Casino within 2 miles (3 km) of this hotel. Stir Cove and Bob Kerrey Pedestrian Bridge are also within 2 miles (3 km).

What's nearby

  • Harrah's Council Bluffs Casino - 19 min walk - 1.6 km
  • Stir Cove - 19 min walk - 1.6 km
  • Charles Schwab Field Omaha - 4 min drive - 3.6 km
  • CHI Health Center Omaha - 4 min drive - 3.6 km
  • Bob Kerrey Pedestrian Bridge - 4 min drive - 2.8 km

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 18 min drive

Restaurants

  • ‪Casey's - ‬2 min walk
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Casey's - ‬3 min drive
  • ‪Sonic Drive-In - ‬4 min walk
  • ‪Taco Bell - ‬19 min walk

About this property

Quality Inn & Suites Council Bluffs - Omaha East

Hotel near CHI Health Center Omaha in Council Bluffs
Quality Inn & Suites Council Bluffs - Omaha East offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1830 square feet (170 square meters) and includes conference space. The business-friendly Quality Inn & Suites Council Bluffs - Omaha East also features a vending machine, a picnic area, and coffee/tea in a common area. Self parking is free. A complete renovation of Quality Inn & Suites Council Bluffs - Omaha East was completed in November 2016.

Smoking is allowed in designated areas at this Council Bluffs hotel.

  • 1 building
  • 89 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 1830 sq ft of conference space
  • 170 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
Quality Inn & Suites Council Bluffs - Omaha East offers 89 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Council Bluffs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (USD 25 per week)
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 25.00 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Council Bluffs
Quality Inn Council Bluffs
Quality Inn Suites
Quality & Suites I 480 I 29
Quality Inn Suites near I 480 I 29
Quality Inn & Suites near I-480 and I-29 Hotel
Quality Inn & Suites near I-480 and I-29 Council Bluffs
Quality Inn & Suites near I-480 and I-29 Hotel Council Bluffs

Reviews

Quality Inn & Suites Council Bluffs - Omaha East Reviews

5.0

4.8/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

4.4/10

Property conditions & facilities

4.8/10

Eco-friendliness
Rating 10 - Excellent. 55 out of 371 reviews
Rating 8 - Good. 47 out of 371 reviews
Rating 6 - Okay. 63 out of 371 reviews
Rating 4 - Poor. 63 out of 371 reviews
Rating 2 - Terrible. 143 out of 371 reviews

Reviews

6/10 Okay

William

Liked: Staff & service
This appears to be an older property that needed much repair. Cleanliness appeared okay for an older property but there was broken trim and some signs of mold and water damage in the bathroom. The staff was very courteous and helpful but the hotel is in a seemingly rough area that some would most likely classify as somewhat of an unsafe area based on people observed in the area. I am a retired Marine Corps Officer with an extensive security background and would not recommend to my family.
Stayed 1 night in Aug 2025

2/10 Terrible

Mindy, Council Bluffs

Stayed 2 nights in Aug 2025

6/10 Okay

Sue

Liked: Staff & service
Disliked: Property conditions & facilities
EXITS NOT LIT IN POOL POOR LIGHTING CARB ONLYBREAKFAST
Stayed 2 nights in Jul 2025

6/10 Okay

Mindy, Council Bluffs

Stayed 3 nights in Aug 2025

10/10 Excellent

Bill

Stayed 1 night in Aug 2025

2/10 Terrible

Angela

Disliked: Cleanliness
Bathtub
Stayed 1 night in Aug 2025

8/10 Good

Denia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Sheree

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Told it was a queen bed but it was a full size and very lumpy. The air conditioner was so loud it was like a motorcycle was driving through our room all night. Also no blow dryer? Rooms at less expensive places at least have a blow dryer. Also breakfast was terrible. Hard boiled eggs and not fully cooked sausage. The customer service was terrible. The guy said well you only paid $75 a night, what do you expect? Well I can tell you that I expect better than that. I will not be staying at Quality Inn again anywhere.
Stayed 2 nights in Aug 2025

4/10 Poor

Ethannie

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
One of the few positives were the beds were new, there are plenty of air fresheners. Weed smell is STRONG, carpet is OLD OLD, all of the 'old' furniture was outside in the small dumpster area. Bedroom was large, though it felt that they were in the middle of updates and ran out of money. Did not trust breakfast, if the tables are dirty then how would the kitchen look? Good location, scary inside. Please don't trust the pictures shown!
Stayed 2 nights in Aug 2025

6/10 Okay

Anthony

Stayed 2 nights in Aug 2025

10/10 Excellent

Yusleydi

Liked: Cleanliness, staff & service, property conditions & facilities
Buen trato de parte su personal
Stayed 3 nights in Jul 2025

6/10 Okay

Norm

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Room okay.

Check in smooth and fast. Room looked to have been renovated recently. Shower did not work very well. Loud guests
Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Entire place has a bad smell
Stayed 1 night in Aug 2025

8/10 Good

DeDe

Travelled with partner
Liked: Cleanliness, staff & service
Clean and nice management. Convenient to downtown. Not a bad place for visit for a night or two
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
People where climbing in and out of the windows. Just Walking into the hotel you caught a contact high. The place reaked of pot. There was some creepy guy just hanging out in his doorway. Room was super tiny and the bathroom ceiling looked like it was going to cave in. The "queen" size bed was a full so super tiny for two people
Stayed 1 night in Jul 2025

8/10 Good

Liz, Channahon

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel for the price. The room was clean snf the staff friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Catherina

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Jul 2025

6/10 Okay

Laura

Liked: Cleanliness, room comfort

Decent, shower doesn’t work properly

Place looks a little sketchy from the outside but the inside is better. Room was clean but shower didn’t seem to provide anything but the hottest shower setting or the coldest shower setting. Works for one night.
Stayed 1 night in Jul 2025

2/10 Terrible

Juan

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in and the trash had not been taken out , tv didn’t work , no housekeeping, definitely not staying at that place again
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No way

Saw multiple mice in my room. Tv didn’t work. At least two lights were not functioning. Stains on the bed sheets. Smelled of smoke. Breakfast options limited, and what they did offer was so low quality I threw it away. Staff was also no where to be found most of the time. I left a night early because I was so uncomfortable and grossed out.
Stayed 2 nights in Jul 2025

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Nancy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sound in the television didn’t work. Appeared that people live there. Poor craftsmanship on repairs and maintenance.
Stayed 1 night in Jul 2025

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible rooms

Stayed to visit my kids. Check in took longer because no one was at the front desk and waited for 25 minutes for someone to show up. The room they had me in had a bad Odor and had make up and hair in the bathroom and walls. Also had a broken window with a hole leading to the outside.
Stayed 1 night in Jul 2025

2/10 Terrible

Alexandria

Stayed 2 nights in Jul 2025

8/10 Good

Valerie

Stayed 3 nights in Jun 2025