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Novotel Criciuma

4.0 star property
4-star spa hotel in Nossa Senhora da Salete

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Photo gallery for Novotel Criciuma

Minibar, desk, soundproofing, free WiFi
Spa
Minibar, desk, soundproofing, free WiFi
Exterior
Spa

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenida Jorge Elias de Lucca, Criciuma, Santa Catarina, 88813-390
  • Place, Nations Park
    ‪2 min drive‬
  • Place, Morro dos Conventos
    ‪46 min drive‬
  • Place, Serra do Rio do Rastro
    ‪51 min drive‬
  • Airport, Jaguaruna (JJG-Humberto Ghizzo Bortoluzzi Regional)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Accessible

Superior Room, 1 Double Bed, Accessible

Superior Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

About the area

Criciuma

Nossa Senhora da Salete stay.Your stay at this Nossa Senhora da Salete hotel places you within 3 miles (5 km) of Nations Park and Congress Square. Centennial Park is within 6 miles (10 km) and Mazon is within 20 miles (32 km).

What's nearby

  • Nations Park - 2 min drive - 2.1 km
  • Centennial Park - 6 min drive - 6.4 km
  • Morro dos Conventos - 50 min drive - 57.2 km
  • Serra do Rio do Rastro - 56 min drive - 62.2 km
  • Serra do Rio do Rastro Viewpoint - 59 min drive - 75.8 km

Getting around

  • Hercilio Luz Intl. Airport (FLN) - 161 min drive

Restaurants

  • ‪Café Cultura - ‬13 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Outback Steakhouse - ‬4 min walk
  • ‪Chope do Mestre - ‬8 min walk
  • ‪Mini Kalzone - ‬8 min walk

About this property

Novotel Criciuma

4-star spa hotel in Nossa Senhora da Salete
Novotel Criciuma offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A complimentary children's club, tour/ticket assistance, and a garden are also featured at Novotel Criciuma. Parking is available for a fee.

This 4-star Criciuma hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 9 levels
  • Built in 2020
  • Deli
  • Kid's club (free)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Criciuma offers 124 air-conditioned accommodations with minibars and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 225 reviews
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Property amenities

Family friendly

  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (BRL 33 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: BRL 76 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 100 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls and litter boxes are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 76 per person
  • Covered valet parking fee: BRL 33 per day
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and mobile payments. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Criciuma Hotel
Novotel Criciuma Criciuma
Novotel Criciuma Hotel Criciuma

Novotel Criciuma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 256 out of 342 reviews
Rating 8 - Good. 53 out of 342 reviews
Rating 6 - Okay. 23 out of 342 reviews
Rating 4 - Poor. 3 out of 342 reviews
Rating 2 - Terrible. 7 out of 342 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Solon

Stayed 3 nights in Oct 2025

10/10 Excellent

Solon

Stayed 2 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Arno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not easy. They don’t have an automatic system of access.
Stayed 4 nights in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Purê good
Stayed 19 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was very clean with a small shopping mall next to the property, service from check in to checkout was quick and professional. My only compliment: The Jacuzzi water temperature wasn't that hot and I had no clue how to change it but I was too wet and lazy to ask for assistance.
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Sep 2024

10/10 Excellent

Kailash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

L

Stayed 8 nights in Jul 2024

4/10 Poor

Jodelle

Disliked: Staff & service, property conditions & facilities
Stayed 11 nights in Dec 2023

10/10 Excellent

NATHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally worth it

My family was making a 8 hour trip and this was the half way point for us. We have stayed in many hotels and this by far was on the top of our list. We have a 2 year old and a 1 month old and this was the perfect place. Breakfast was amazing and far surpassed our expectations. Very good food. My wife cant eat gluten or drink milk and still it was able to satisfy her for breakfast with no issue at all. If we ever make thos trip again, we will for sure stay here. Very good place with great service.
Stayed 1 night in Dec 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
The service is great.
Stayed 1 night in Sep 2023

10/10 Excellent

Makayla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were beautiful. Cleaning staff was great. The only thing i didnt like was having to oay for parking. Everyhtijgbekse was beautiful and amazing. Id definitely stay there again
Stayed 3 nights in Jul 2023

2/10 Terrible

Lee J., Gurnee

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in city....Staff and management need training. Never told at check in rooms are not cleaned unless requested. (Different policy than same chain we stayed at 2 weeks ago.) Sinks fill and don't drain leaving disgusting mess. After requesting room be tended to housekeeping garbage not removed and nothing cleaned but they left 7 or 8 bottles of shampoo (room had none).) Valet services brought guest wrong car as we waited then took 10 minutes to pay due to card machine not working. GM and staff will respond to guests complaints by complaining to you about conditions and other people complaining to them. Interesting guest service tactic! Food was good but service terrible. Got an English menu but had to translate because servers don't speak English! Stay and be prepared for an adventure.
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
hotel novo, mas com defeito no LED(ficava piscando a noite), sem muitos canais na tv, cafe da manhã bom.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Novotel Criciuma was wonderful, I can recommending anyone who travels to Criciuma to stay in this new, confutable, very clean and pleasant hotel. Also, I can give high rate for every staff has been working during my stay. "The greatest staff ever!":)
Stayed 16 nights in Dec 2020

10/10 Excellent

JUANA

Stayed 1 night in Oct 2025

10/10 Excellent

Greice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

JUANA

Stayed 1 night in Oct 2025

10/10 Excellent

Hudson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente café da manhã com várias saudáveis e de excelente sabor. Fiz massagem no serviço de Spa, um dos melhores que já recebi.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025