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JW Marriott El Convento Cusco

5.0 star property
5-star luxury hotel near Plaza de Armas

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Photo gallery for JW Marriott El Convento Cusco

Restaurant
Restaurant
Suite, 1 King Bed, Non Smoking, Mountain View | Living room
Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

View in a map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Cusco Cathedral
    ‪3 min walk‬
  • Place, San Pedro Market
    ‪13 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(29 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

1 bedroom, memory foam beds, in-room safe, desk

Family Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

10.0 out of 10
Exceptional
(12 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (No View)

Room, 1 King Bed, Non Smoking (No View)

Room, 1 King Bed, Non Smoking (No View)

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, memory foam beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (No View)

Room, 2 Double Beds, Non Smoking (No View)

Room, 2 Double Beds, Non Smoking (No View)

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View

Suite, 1 King Bed, Non Smoking, Mountain View | Living area

Suite, 1 King Bed, Non Smoking, Mountain View

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Cusco

Cusco Historic Center stay.Within a 15-minute walk of this Cusco Historic Center hotel, you'll find Plaza de Armas and San Pedro Market. UNSAAC Yale International Center and Museum of Religious Art are also within half a mile (1 km).

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Cusco Cathedral - 3 min walk - 0.3 km
  • Coricancha - 5 min walk - 0.5 km
  • San Pedro Market - 13 min walk - 1.2 km
  • Sacsayhuaman - 16 min walk - 1.3 km

Getting around

  • San Pedro Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 14 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Kion - ‬2 min walk
  • ‪A Mi Manera - ‬2 min walk
  • ‪Tika Sara - ‬1 min walk
  • ‪La Fabrica Sportsbar - ‬1 min walk

About this property

JW Marriott El Convento Cusco

5-star luxury hotel near Plaza de Armas
JW Marriott El Convento Cusco offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

Business amenities include a business center, meeting rooms, and limo/town car service. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury JW Marriott El Convento Cusco.

This 5-star Cusco hotel is smoke free.

  • 153 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Full breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
JW Marriott El Convento Cusco offers 153 accommodations with iPod docking stations and safes. Beds feature memory foam mattresses. 49-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

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  • Spa
  • Free WiFi
  • Restaurant
  • Gym
4.8 out of 5, Exceptional, 957 reviews
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (surcharge)

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott El Convento Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 41 per accommodation, per night
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 20334766714

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

JW Marriott El Convento Cusco Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 889 out of 1007 reviews
Rating 8 - Good. 68 out of 1007 reviews
Rating 6 - Okay. 30 out of 1007 reviews
Rating 4 - Poor. 7 out of 1007 reviews
Rating 2 - Terrible. 13 out of 1007 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without a doubt it’s the best hotel in the historic center of Cusco. Have been in Cusco more than 10 times and have stayed in many other hotels and this is definitely the best! Very friendly staff, very clean, delicious breakfast and very convenient location.
Stayed 6 nights in Jul 2025

10/10 Excellent

Natali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy bonito
Stayed 3 nights in Jul 2025

10/10 Excellent

Rebecca, Richmond

Liked: Cleanliness, amenities, property conditions & facilities
Clean, well kept. Great service
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicolas

Liked: Staff & service, amenities, property conditions & facilities
Probably the best customer service I’ve had anywhere. They can solve any problem and are extremely friendly and courteous. Hotel is beautiful and the food was great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This beautiful hotel was built around an historic cloister and ancient walls and items were preserved, even a historic walking tour of the property was complimentary. It is located in the heart of Cusco, two blocks from the main square. The staff made our stay so memorable. They were efficient, friendly and attentive, in all areas.
Stayed 1 night in May 2025

10/10 Excellent

Roan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Sindi

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We truly enjoyed our stay at this hotel. It was the best hotel of our multi city trip to Peru. No complaints. From the tea available to you as soon as you walk in to the delicious breakfast/lunch/dinner at the restaurant. On top of that, it such a beautiful hotel that feels so grand inside. They also go above and beyond to make sure you experience everything Cusco has to offer. They even had little Panchita (alpaca) there for you to take pictures with!
Stayed 2 nights in Jun 2025

10/10 Excellent

Omara

Stayed 4 nights in May 2025

10/10 Excellent

M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful and the service is excellent. Breakfast has many fresh options. The location could not be better . A 5 minute walk to Plaza de Armas and many restaurants and shops.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ximena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and service, highly recommended
Stayed 2 nights in May 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & good people
Stayed 3 nights in Jun 2025

10/10 Excellent

Odessa

Stayed 2 nights in Jun 2025

8/10 Good

Erica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely time here. The only recommendation is staff could be more informative and friendly. Mostly in reception.
Stayed 6 nights in May 2025

10/10 Excellent

Albert, San Pedro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Jun 2025

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at this beautiful hotel. They offered free yoga and other fun activities while staying there. We took the tour to learn more about the history of the hotel. The location was also perfect.
Stayed 1 night in Jun 2025

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness
The hotel is beautiful. It’s located in a renovated convent in a wonderful location close to Plaza De Armas. Everybody was extremely courteous and professional. From Victor and George at the reception to everybody at the restaurant. Breakfast is delicious and the restaurant was fantastic
Stayed 1 night in Jun 2025

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property- Would recommend to everyone
Stayed 3 nights in May 2025

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Such a convenient location. GREAT staff
Stayed 1 night in May 2025

10/10 Excellent

Karen, Walnut Creek

Stayed 1 night in May 2025

10/10 Excellent

Karen, Walnut Creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The JW Marriott Cusco was incredible! The staff were beyond hospitable and made us feel so welcome. The hotel is clean, quiet, safe, and beautifully designed. The restaurant food was outstanding, and the spa was one of the best I’ve experienced. Their activities were fun and well-organized, and they were always happy to accommodate special requests. The location is perfect—walkable, close to shops and attractions, and easy access to the airport. A truly unforgettable stay!
Stayed 1 night in May 2025

6/10 Okay

Shonaugh

Travelled with partner
Liked: Cleanliness
Great location, polite people. Food was good.
Stayed 5 nights in May 2025