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LP Los Portales Hotel Cusco

3.5 star property
3.5-star hotel near Plaza de Armas

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Photo gallery for LP Los Portales Hotel Cusco

Reception
Exterior
Superior Twin Room, 2 Single Beds
Lobby lounge
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Av El Sol 602, Cusco, Cusco, 84
  • Plaza de Armas
    ‪8 min walk‬
  • Cusco Cathedral
    ‪8 min walk‬
  • San Pedro Market
    ‪10 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, Jetted Tub

Junior Suite, Jetted Tub

Junior Suite, Jetted Tub

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Cusco

City center stay.Within a 15-minute walk of this Cusco Historic Center hotel, you'll find Plaza de Armas and San Pedro Market. Centro Qosqo de Arte Nativo and Centro de Textiles are also within half a mile (1 km).

What's nearby

  • Coricancha - 3 min walk - 0.3 km
  • Plaza de Armas - 8 min walk - 0.7 km
  • Cusco Cathedral - 8 min walk - 0.7 km
  • San Pedro Market - 10 min walk - 0.9 km
  • Sacsayhuaman - 4 min drive - 2.7 km

Getting around

  • Cusco Wanchaq Station - 6 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 12 min drive

Restaurants

  • ‪Centro Qosqo de Arte Nativo - ‬2 min walk
  • ‪La Valeriana - Bake shop - ‬4 min walk
  • ‪Parada Vegana - ‬4 min walk
  • ‪Sepia Club Café - ‬6 min walk
  • ‪Yola Restaurante - ‬2 min walk

About this property

LP Los Portales Hotel Cusco

3.5-star hotel near Plaza de Armas
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1798 square feet (167 square meters) and includes conference space. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A library, a terrace, and multilingual staff are also featured at the business-friendly LP Los Portales Hotel Cusco.

This 3.5-star Cusco hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 4 levels
  • 1798 sq ft of conference space
  • 167 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
LP Los Portales Hotel Cusco offers 50 accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle (surcharge)

Food and drink

  • Daily full breakfast available 6:00 AM to 9:00 AM for a fee: USD 7 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 per person
  • Airport shuttle fee: USD 8 per vehicle (maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 2 days prior to check-in.

Property Registration Number 20606790890

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Los Portales Cusco
LP Los Portales
LP Los Portales Cusco
LP Los Portales Hotel
LP Los Portales Hotel Cusco
Lp Los Portales Cusco Cusco
LP Los Portales Hotel Cusco Hotel
LP Los Portales Hotel Cusco Cusco
LP Los Portales Hotel Cusco Hotel Cusco

LP Los Portales Hotel Cusco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 508 out of 714 reviews
Rating 8 - Good. 161 out of 714 reviews
Rating 6 - Okay. 24 out of 714 reviews
Rating 4 - Poor. 6 out of 714 reviews
Rating 2 - Terrible. 15 out of 714 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Timothy

Liked: Property conditions & facilities
Very small rooms. Hard mattress. Breakfast is subpar for the area.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Good: location, staff, breakfast, and beds. Not so good: slow drains in bathroom, noise from hotel courtyard is bothersome for rooms facing the atrium.
Stayed 1 night in Mar 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant place. The Staff were very congenial, helpful and friendly. The hotel is pristine with excellent service. It is located across the street from Inca Rail. This will take you up to Machu Picchu. The walk to central Cusco square was about 10 minutes. Excellent location. Breakfast included
Stayed 3 nights in Feb 2025

8/10 Good

Yusleidy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location 5 min walking to plaza de armas, shopping areas, staff friendly and knowledgeable Julio went above and beyond to make us feel like home, I can’t recommend this hotel more, definitely will come back again and again
Stayed 2 nights in Feb 2025

8/10 Good

Elones F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best value for price - amazing staff, rooms, tea service, breakfast, luggage storage, laundry, etc. highly highly recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommended.
Stayed 2 nights in Jan 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly but professional

Friendly but professional feel. Room was quite small and also very warm. Overall a good stay.
Stayed 2 nights in Jan 2025

2/10 Terrible

Tony

Stayed 3 nights in Jan 2025

10/10 Excellent

Ricardo, Winchester

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 8 nights in Jan 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and well trained
Stayed 3 nights in Jan 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect and staff very friendly and well knowledgeable on area
Stayed 2 nights in Jan 2025

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

would go back

Stayed 2 nights in Jan 2025

10/10 Excellent

Shirley

Stayed 2 nights in Dec 2024

10/10 Excellent

Rodrigo, Irmo

Stayed 4 nights in Nov 2024

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel near downtown Cusco. Plenty of shopping and dining options within walking distance. Breakfast was included. Staff can help with transportation from/to the airport.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and clean
Stayed 1 night in Dec 2024

2/10 Terrible

Tatiana

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place runs a scam. I paid for a room with two double beds, upon arrival I was told that they charge additional 30$ for second person. My expedia receipt states that the room was booked and nothing regarding amount of people. Also, on Expedia listing it says "our base rate is for two guests". We asked whether additional charge was for breakfast for second person - they said no. They also show us receipt that Expedia charges them a commission and that is also the reason they need to charge extra. You pay commission to advertise your hotel in Expedia! That is not additional customer's cost. At the end they charged us the same rate that Sonesta Hotel at Cusco did, where we stayed a few nights prior. However, Sonesta is new or recently renovated, has rooms and beds twice the size, provided bottled water and unlimited toiletries. Service at Sonesta also was impeccable and buffet breakfast was huge. LP Los Portales scam you into thinking you are paying less, but at the end charge the same. We are not cheap people and always tip well when we get good service, but this place just made us never want to stay here again. 30$ is not a lot of money, but a lie is a lot to avoid a business at all costs. Do yourself a favor, choose a more honest business.
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Cousy and beautiful hotel. Close to the Plaza De Armas. Great location. You can find multiple choices of restaurants.
Stayed 3 nights in Dec 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and was convenient to walk to most places
Stayed 2 nights in Dec 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with caring and helpful staff, felt very safe. Great breakfast buffet with range of options, love the fresh juice! Restaurant on site is absolutely amazing, well priced and the food is exceptional as is the service. Let you store luggage for Machu Picchu as well. Cannot wait to come back! Definitely book here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience, great service, very friendly
Stayed 3 nights in Dec 2024

6/10 Okay

Gerri, Lakehills

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024