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Comfort Inn Plano-Dallas

2.5 star property
Hotel near Baylor Scott & White The Heart Hospital in Plano

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Photo gallery for Comfort Inn Plano-Dallas

Standard Room, 2 Queen Beds, Non Smoking
Free on-the-go breakfast on weekdays
Reception
In-room safe, desk, laptop workspace, blackout drapes
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4901 Old Shepard Place, Plano, TX, 75093
  • Place, Cinemark Central Plano
    ‪5 min drive‬
  • Place, University of Texas at Dallas
    ‪7 min drive‬
  • Place, Galleria Dallas
    ‪10 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

Plano

In Plano .You'll find Baylor Scott & White The Heart Hospital and Shops at Willow Bend within 3 miles (5 km) of this hotel. Adventure Landing and WhirlyBall are also within 6 miles (10 km).

What's nearby

  • Cinemark Central Plano - 5 min drive - 2.6 km
  • University of Texas at Dallas - 7 min drive - 7.8 km
  • The Shops at Legacy - 9 min drive - 14.8 km
  • Galleria Dallas - 10 min drive - 17.4 km
  • American Airlines Center - 22 min drive - 37.3 km

Getting around

  • UT Dallas Station - 7 min drive
  • Dallas Medical-Market Center Station - 22 min drive
  • Love Field Airport (DAL) - 32 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪151 Coffee - ‬14 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk

About this property

Comfort Inn Plano-Dallas

Hotel near Baylor Scott & White The Heart Hospital in Plano
WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Free breakfast is served on weekdays. The business-friendly Comfort Inn Plano-Dallas also features a 24-hour fitness center, laundry facilities, and express check-out. Free self parking is available.
  • 1 building
  • 131 guestrooms or units
  • 5 levels
  • Built in 1996
  • To-go breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
Comfort Inn Plano-Dallas offers 131 accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
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CA $97 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Frequently asked questions

How close is Comfort Inn Plano-Dallas to the airport?

Comfort Inn Plano-Dallas is 17.7 mi (32-min drive) away from the Love Field Airport (DAL) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Inn Plano-Dallas?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn Plano-Dallas on Jun 10, 2026 start from CA $96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Inn Plano-Dallas have an airport shuttle?

Airport shuttle services are not available at Comfort Inn Plano-Dallas.

Does Comfort Inn Plano-Dallas offer free breakfast?

Yes, Comfort Inn Plano-Dallas offers free breakfast.

Is there a casino at Comfort Inn Plano-Dallas?

No, there is no casino at this hotel.

What time is check-in at Comfort Inn Plano-Dallas?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Comfort Inn Plano-Dallas?

This hotel offers free self parking.

Does Comfort Inn Plano-Dallas have a pool?

Comfort Inn Plano-Dallas does not have a pool.

Does Comfort Inn Plano-Dallas have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn Plano-Dallas to downtown Plano?

Comfort Inn Plano-Dallas is 5.5 mi away from Plano.

Comfort Inn Plano-Dallas Reviews

Reviews

6.6
Rating 10 - Excellent. 209 out of 516 reviews
Rating 8 - Good. 62 out of 516 reviews
Rating 6 - Okay. 49 out of 516 reviews
Rating 4 - Poor. 51 out of 516 reviews
Rating 2 - Terrible. 145 out of 516 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Terry

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No running hot water. Housekeeping attempted to steal my items
Stayed 2 nights in Mar 2026

2/10 Terrible

Markeshia

Stayed 1 night in Feb 2026

2/10 Terrible

Ardora

Disliked: Cleanliness, staff & service, amenities
The rooms was filthy and the staff was no help what so ever
Stayed 2 nights in Feb 2026

2/10 Terrible

Susan

Stayed 1 night in Feb 2026

10/10 Excellent

Jaycen

Stayed 1 night in Feb 2026

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities
The rooms where in terrible condition. There were Stains and hair on the sheets. There was what seem to look like blood on bath room floor. Overall terrible experience i have yet to hear back from the manager in regards to receiving my Refund!
Stayed 1 night in Feb 2026

2/10 Terrible

Arthur

Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Stayed 1 night in Feb 2026

2/10 Terrible

ULAS OZGUR

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms need serious maintenance
Stayed 2 nights in Feb 2026

8/10 Good

Loveena

Business traveller, Travelled with partner
Liked: Cleanliness
We had a great stay.
Stayed 5 nights in Jan 2026

4/10 Poor

Alethia

Disliked: Cleanliness, amenities, property conditions & facilities
My room was okay, but the hotel over all was not that clean. They did not have a vending machine like it states on online. They had all the chips in a bucket.
Stayed 2 nights in Jan 2026

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, amenities
The toilet and the shower were both broken. I mentioned to the front desk attendant. They apologized but didn’t seem overly bothered.
Stayed 1 night in Jan 2026

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Paubel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Sep 2025

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, amenities
It smelled like smoke and the smoke detector was unplugged. I feel like I shouldn't have to pay as much as I did I would like a refund.
Stayed 1 night in Dec 2025

2/10 Terrible

Sylvia

Disliked: Cleanliness
This place was not what I thought . I should have walked out and left when I arrived but I was out of town with work . Staff was not friendly. Elevator was down the whole 2 days I fret and stayed there due to I was out of state didn’t know area . Over half of staff couldn’t speak English. I normally don’t give negative reviews but this totally irritated me. The staff stated they only had rooms way on 4th floor per elevator was down. I had to walk up 4 flights of stairs with a bad knee . Young guys i asked if they could help which carried my luggage and computers. I’d never made it. I felt stuck due to walking down steps and having to come back up 4 flights . Stayed in room the entire stay . I’m totally irritated . At least be professional and courteous. Comfort Inn in my state was very clean and staff was friendly. This place looked like ghost town. Not that many vehicles at all in the parking lot but sold out other floors . I get it this may be considered extended stay with whatever living there . Totally apolled and stepped down to even stay there. Loud noise of folks arguing all night . I almost just left and threw my luggage down the stairs but I had computer equipment the same night I checked in . Called housekeeper to get me some towels and come get trash . The individual didn’t dump trash . Was horrible. Trash stayed in room the whole time . Totally unsanitary . Dust everywhere in bathroom . I had sanitizer I threw in shower uhhh I’m tired of discussing this nightmare
Stayed 2 nights in Dec 2025

2/10 Terrible

Gloria

Business traveller
Disliked: Cleanliness, staff & service, amenities
332 room number The restroom, the bathtub the water wouldn’t go down The heater wasn’t working and wires were exposed The interior is falling apart walls are all messed up No remote and code internet,try to call downstairs no answer!!! Elevator is not working had to walk three flights of stairs to our room 😡 The icemaker wasn’t working I spoke to Nelson in morning and told him all the problems we had with his hotel he only said sorry!!!
Stayed 1 night in Dec 2025

2/10 Terrible

Jasmine

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like fresh cigarettes. There were stains on the carpet, on the bed and the lamp. Every single piece of furniture was visibly dirty. The towels that were provided were dirty and had hair on them. We had to go buy our own towels, cleaning supplies and air fresheners. To top it all off, there was a lipstick kiss stain on our door. The stay was absolutely terrible. And will never be back.
Stayed 1 night in Dec 2025

10/10 Excellent

SAUL OVIDIO

Stayed 3 nights in Dec 2025

4/10 Poor

Dale

Disliked: Property conditions & facilities
I went to my room, no door knob/lock. Next room, no remote and tv didn't work. Next room, tv didn't work. Next room, heat didn't work. Finally 5th try, everything worked. Terrible experience. At 1 point the front desk guy said do you need a tv? Really? What else is there to do in a hotel room? Run don't walk from this place. Wasn't even offered some kind of discount for the repeated inconvenience.
Stayed 1 night in Dec 2025

10/10 Excellent

Patrick, Marshalltown

Stayed 1 night in Dec 2025

2/10 Terrible

Janice

Stayed 1 night in Nov 2025

8/10 Good

Katina

Stayed 1 night in Nov 2025

4/10 Poor

ravi prakash

Elevator didnt work rooms are not that clean and smell got room at 5th floor
Stayed 1 night in Nov 2025

4/10 Poor

Summer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Nov 2025