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Comfort Suites Plano East - Richardson

2.5 star property
Enjoy the outdoor pool at this Plano hotel

Choose dates to view prices

Photo gallery for Comfort Suites Plano East - Richardson

Room, 1 King Bed, Non Smoking, Jetted Tub
Free daily self-serve breakfast
Meeting facility
Reception
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
640 E Park Boulevard, Plano, TX, 75074
  • Place, Interurban Railway Museum
    ‪12 min walk‬
  • Place, ArtCentre of Plano
    ‪13 min walk‬
  • Place, Collin Creek Mall
    ‪20 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Sofabed, Microwave And Refrigerator

  • Sleeps 6

Suite-1 King Bed, Non-Smoking, Sofabed, Jetted Tub, Microwave And Refrigerator

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Sofabed, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Sofabed, Non-Smoking

  • Sleeps 4

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CA $105 total
includes taxes & fees
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About the area

Plano

In historical district.Within 2 miles (3 km) of this Plano hotel, you'll find ArtCentre of Plano and Collin Creek Mall. The Main Event and CityLine are also within 3 miles (5 km).

What's nearby

  • Interurban Railway Museum - 12 min walk - 1.0 km
  • ArtCentre of Plano - 13 min walk - 1.2 km
  • Collin Creek Mall - 20 min walk - 1.7 km
  • Galleria Dallas - 11 min drive - 22.5 km
  • American Airlines Center - 19 min drive - 36.8 km

Getting around

  • Parker Road Station - 11 min walk
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 30 min drive

Restaurants

  • King Buffet
  • Seapot
  • Denny's
  • Mango Mango
  • Zenna Thai & Japanese Restaurant

About this property

Comfort Suites Plano East - Richardson

Enjoy the outdoor pool at this Plano hotel
SureStay Plus Hotel by Best Western Plano offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. A vending machine, tour/ticket assistance, and a picnic area are also featured at the business-friendly SureStay Plus Hotel by Best Western Plano. Self parking is free.

This Plano hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • 581 sq ft of conference space
  • 54 sq m of conference space
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
SureStay Plus Hotel by Best Western Plano offers 84 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 43-inch LED televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

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  • Hot tub
  • Breakfast included
  • Pet friendly
3.8 out of 5, Good, 1,001 reviews
The price is CA $92
CA $104 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Comfort Suites Plano East - Richardson Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 433 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 102 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jaimie

Stayed 3 nights in Sep 2025

8/10 Good

Linh

Travelled with partner, Travelled with group
Liked: Staff & service
Over all ok, need more lightings in the room and cleaner
Stayed 2 nights in Sep 2025

8/10 Good

Brandon

Stayed 4 nights in Sep 2025

10/10 Excellent

Claude, Nashville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally surprised how clean and well maintained this hotel was!! Definitely would stay again when in this area.
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Stayed 2 nights in Sep 2025

8/10 Good

Denzell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet stay.
Stayed 2 nights in Sep 2025

6/10 Okay

Ulysses

Business traveller
Liked: Staff & service, property conditions & facilities

Price Friendly But…

My room had a smell of mold/mildew. I didn’t complain because I was only in the room late at night to sleep (gone during the day) so it got the job done. But on my last night I saw 2 roaches! A parent & a baby one. More than likely won’t stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

Wonderful place. Clean, comfortable and affordable! Highly recommend
Stayed 2 nights in Sep 2025

2/10 Terrible

Brian Matthew

Disliked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service
Disliked: Amenities
9
Stayed 1 night in Sep 2025

8/10 Good

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service
Open the door in the hallway to air out the carpet. Smell dingy
Stayed 3 nights in Aug 2025

4/10 Poor

Judson

Disliked: Cleanliness, staff & service, property conditions & facilities
Property not maintained well.
Stayed 1 night in Aug 2025

10/10 Excellent

Esperanza

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lavon

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Norma

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Eldon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always remembers me, they are friendly & helpful. When I am in Plano this is the only hotel I stay at.
Stayed 1 night in Aug 2025

10/10 Excellent

Denzell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bet and superb staff.
Stayed 3 nights in Aug 2025

4/10 Poor

Karen

Liked: Room comfort

Hard Pass

States there is a hot tub..nope..the thing they would call a hot tub had not steps or hand railing, water was cold and slimey.. The pool was not very good either. Front desk person was hard to understand
Stayed 2 nights in Aug 2025

10/10 Excellent

Dasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was very pleasant. The room was very spacious & clean. The breakfast selection was great as well. Hotel staff were great also.
Stayed 3 nights in Aug 2025

6/10 Okay

Shahalie

Travelled with partner
Liked: Cleanliness, staff & service
I didn’t like that the mini fridge did not work and the smell in the rooms were odd. but overall it was a nice place, cheap and convenient
Stayed 2 nights in Aug 2025

2/10 Terrible

Cody

Stayed 1 night in Aug 2025

10/10 Excellent

Bobbi

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aersome
Stayed 6 nights in Jul 2025

8/10 Good

joe

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good Hotel and friendly staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Denzell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comforting atmosphere and friendly staff. Great food choices in the area.
Stayed 2 nights in Aug 2025