The hotel was in renovation and that was not expressed when we booked our stay. We paid full price. When we got to the hotel we had been traveling for over 24 hours (sleeping in airport) because of a connecting flight cancellation, and we were exhausted. Otherwise, when I entered the hotel and saw the condition, I would have tried to book elsewhere. There was only one elevator, the entire lobby was being renovated and there was plastic wall tarps hanging in an entrance way to the elevator. There were no bathrooms open on the first floor, The indoor pool and jacuzzi (which were heavily advertised) were being maintained, they were drained, and unavailable as well (but I didnʻt see anyone working on them). The front entrance doors were inaccessible and you had to enter from a side door. The receptionist was located by this side door and was set-up on a small podium, and there was only one receptionist during shifts. I will say I felt for them and they did their best to accommodate. The dining area was situated in a small conference room off the lobby that was being renovated. The breakfast choices were limited and mediocre, and we paid extra for the breakfast. I will say that the woman, I wish I could remember her name, who served us was sweet, kind, and the best part of our stay. The room itself was fine and the beds were comfortable. The downstairs lobby area was messy and some garbage was left unattended, but the hallway to our room and the room itself was clean.
