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4.5 out of 5

"We had no hot water for 2 days. This caused a hardship for our stay. " More

By a verified traveller on Tue 29 May 2018

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Hotel Description

3-star hotel near Shops at Willow Bend

In Plano

Within 2 miles (3 km) of this well-placed hotel, you'll find Shops at Willow Bend and Arbor Hills Nature Preserve. Also, The Shops at Legacy is within 3 miles (5 km) and Comerica Center is within 6 miles (10 km).

Free shuttle, parking

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Free WiFi, sofa beds

The 127 guestrooms feature comforts like premium bedding and down comforters, while sitting areas and refrigerators offer the conveniences of home. Flat-screen TVs come with satellite channels, and other amenities include free WiFi and sofa beds.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$106* Per night/room 25 Oct. - 26 Oct.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hyatt Place Plano ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Plano

Everyone (4)
2 out of 5
Need more staff to assist their guests and improve your computer systems .

Posted by on 27 Jun. 2019

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Comment from Hotel Management

22 Aug. 2019 by Kaci

Thank you for your feedback.

5 out of 5
This hotel was very nice. The room was clean and comfortable. The only complaint I would have is that there was a whistling from the window while the wind was blowing.

Posted by on 29 Jan. 2019

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Comment from Hotel Management

30 Jan. 2019 by Andrew P

Thank you for your review and sorry for the window issue. We will look into that!

5 out of 5
Excellent hotel with friendly staff. The room was comfortable, with a separate bedroom. Great place to stay if you’re in Plano!

Posted by on 23 Jan. 2019

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Comment from Hotel Management

25 Jan. 2019 by Andrew P

Thank you for your review!

4 out of 5
We had no hot water for 2 days. This caused a hardship for our stay.

Posted by on 29 May 2018

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5 out of 5
I was there for 3 nights and had no complaints. Room was very clean and comfortable and people were great.

Posted by on 19 Oct. 2015

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4 out of 5

Friendly staff/Nice features

I would definitely recommend this hotel for anyone traveling to the Dallas/Plano area. It is conveniently located to major highways and close to shopping, many restaurants, etc. Two things stood out to me: 1. the staff..extremely friendly and knowledgeable and 2. Ammenities - excellent breakfast included with room and "borrows" - availablity of higher quality items such as hair dryers, curling irons and even jumper cables. The only negative was the noise. My room was right on the highway and a bit loud. To compensate though, they lent me a white noise machine which solved the problem. In addition, I learned that they are in the process of replacing the windows. Once that is resolved, I would rate this 5 stars. Rooms were clean, updated with granite counters and a wet bar (coffee pot, small refrigerator and sink), free wi-fi and connection interfaces.

Posted by , from Atlanta, GA on 9 Oct. 2013

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4 out of 5

overall satisfied with stay, good value for the price.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Cons: room smelled funny
I was happy with the staff, room, cleanliness etc, but the wife had a different opinion. Somehow a VERY small lizard got into our room (it is Texas you know). I caught it and was going to go put it out side, but she had to go show it to the front desk, and demand another room. We did get another room, but she did not appreciate how the staff reacted when she showed them the unwanted visitor. I thought it would have made the perfect GEICO commercial. lol

Posted by , from Skiatook, OK, USA on 25 Sep. 2012

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5 out of 5

Ten Minutes from StoneBriar Mall!

The 42"" flat screen, the great seating area, very comfortable beds, clean, safe, behind the Tom Thumb and across the parking lot from Saltgrass, Ten minutes to StoneBriar Mall, Sam Moon and great Frisco shopping. From tollway you can get to just about anywhere in North Dallas in less than 20 minutes. Will definitely stay there again.

Posted by on 20 Nov. 2008

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5 out of 5

GREAT PLACE TO STAY

THIS HOTEL WAS WONDERFUL. THE STAFF WAS EXTREMLY COURTEOUS AND FRIENDLY. I HAD A LATE FLIGHT,BUT THEY STILL LET ME USE THE HOTEL SHUTTLE TO GO TO THE MALL AND LUNCH AFTER I CHECKED OUT. THE ROOM WAS WONDERFUL WITH A SWIVELING 42 INCH PLASMA SO I COULD WATCH IN SITTING AREA OR BED. STAY HERE WAS GREAT, AND WOULD DEFINATLY STAY HERE AGAIN.

Posted by on 20 Nov. 2008

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5 out of 5

Hyatt Place Plano

Very convenient and had high technology. The room was well organized and large enough to spend days in without feeling cramped. An excellent site.

Posted by on 14 Nov. 2008

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Property Features

Hyatt Place Plano offers its guests an outdoor pool and a fitness center. There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 790 square feet (73 square meters) and includes conference space. The business-friendly Hyatt Place Plano also features multilingual staff, concierge services, and complimentary newspapers in the lobby. An area shuttle within 5.00 mi and a shopping center shuttle are free. Free self parking is available. This 3-star Plano hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 790 sq ft of conference space
  • 73 sq m of conference space
  • Built in 1998
  • Bar or lounge
  • Coffee shop
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Dallas, TX (DAL-Love Field) (28.1 km / 17.5 mi)
  • Property shuttles: Free area shuttle within 5.00 mi and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Hyatt Place Plano offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 1.05 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Plano
  • Hyatt Place Plano
  • Amerisuites Hyatt Place Plano Hotel Plano
  • Amerisuites Plano
  • Hyatt Plano
  • Plano Amerisuites
  • Plano Hyatt
  • Hyatt Place Plano Hotel
  • Hyatt Place Plano Hotel
  • Hyatt Place Plano Plano
  • Hyatt Place Plano Hotel Plano

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
url importing https://www.travelocity.ca/Dallas-Hotels-Hyatt-Place-Plano.h200763-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.