The Westin Dallas Downtown

4.0 star property
4-star hotel near Dallas World Aquarium

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Photo gallery for The Westin Dallas Downtown

Exterior
Daily buffet breakfast (USD 24.95 per person)
Property amenity
Outdoor banquet area
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
1201 Main St, Valet Entrance: 1220 Elm St, Dallas, TX, 75202
  • Place, Dallas World Aquarium
    ‪5 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪8 min walk‬
  • Place, Reunion Tower
    ‪12 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪12 min drive‬

Room options

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(59 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 67 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

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About the area

Dallas

City center retreat .Within a 10-minute walk of this Downtown Dallas hotel, you'll find Dallas World Aquarium and The Sixth Floor Museum at Dealey Plaza. Also, Kay Bailey Hutchison Convention Center is within half a mile (1 km) and Perot Museum of Nature and Science is within 2 miles (3 km).

What's nearby

  • John F. Kennedy Memorial - 5 min walk - 0.5 km
  • Dallas World Aquarium - 5 min walk - 0.5 km
  • The Sixth Floor Museum at Dealey Plaza - 7 min walk - 0.6 km
  • Kay Bailey Hutchison Convention Center - 8 min walk - 0.7 km
  • Reunion Tower - 12 min walk - 1.0 km

Getting around

  • Akard Station - 3 min walk
  • Dallas Union Station - 10 min walk
  • Love Field Airport (DAL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Monarch - ‬3 min walk
  • ‪Twisted Trompo - ‬1 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Patrick Kennedy's Irish Pub - ‬2 min walk

About this property

The Westin Dallas Downtown

4-star hotel near Dallas World Aquarium
The Westin Dallas Downtown offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 21 meeting rooms are available. Event space at this hotel measures 7320 square feet (680 square meters) and includes a conference center. A library, gift shops/newsstands, and concierge services are also featured at the business-friendly The Westin Dallas Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Dallas hotel is smoke free.

  • 1 building
  • 326 guestrooms or units
  • 32 levels
  • 2 dining venues
  • 7320 sq ft of conference space
  • 680 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
The Westin Dallas Downtown offers 326 accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 30 per night)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: USD 24.95 for adults and USD 24.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The valet parking entrance is located at 1200 Elm Street.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • 0.525 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24.95 for adults and USD 24.95 for children
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 30 per night
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 5:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Dallas Downtown Hotel
Westin Dallas Downtown
The Westin Dallas Dallas
The Westin Dallas Downtown Hotel
The Westin Dallas Downtown Dallas
The Westin Dallas Downtown Hotel Dallas

The Westin Dallas Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 643 out of 1004 reviews
Rating 8 - Good. 180 out of 1004 reviews
Rating 6 - Okay. 82 out of 1004 reviews
Rating 4 - Poor. 54 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Johnson

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In love with this hotel. I will definitely be booking again and recommending it to all my family and friends.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent hotel beds where perfect and staff super friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jun 2025

10/10 Excellent

Norely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Danielle

Stayed 2 nights in Aug 2025

10/10 Excellent

Randall

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and hotel felt very safe
Stayed 2 nights in Aug 2025

10/10 Excellent

Aisha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an awesome location and the staff is so nice and friendly. The room was so nice and clean and they checked in to make sure everything was okay! Love this hotel!
Stayed 1 night in Aug 2025

8/10 Good

Rhoda

Stayed 1 night in May 2025

10/10 Excellent

Jiao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Jessica

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Lori

Stayed 1 night in Aug 2025

10/10 Excellent

Jiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniform management, standard, service, used to stay in Westin
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay ! Staff was great very helpful ! Nice indoor pool ! Nice view of the city !
Stayed 1 night in Aug 2025

10/10 Excellent

La Mon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Minor complaint

The only complaint I have, put a do not disturb sign out and housekeeping still went in our room while we were out. Also, at 9:30 am, housekeeping knocked on our door. Checkout is noon.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay in Dallas, Texas.

Must say it was amazing. Recommend this location to my family and friends. The room was clean. The staff was very nice and friendly. Security was there to help me when I was lost trying to find my way around. The restaurants are so amazing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the downtown view, great customer service everybody was very friendly!
Stayed 2 nights in Aug 2025

10/10 Excellent

christine

Stayed 1 night in Jul 2025

10/10 Excellent

Marcela

Stayed 1 night in Aug 2025

10/10 Excellent

PJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best night’s sleep I had in a long time. Would definitely come back and highly recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

8/10 Good

Terrance

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025