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"Great view and convenient location. Many food options and entertainment. Will be coming back " More

By a verified traveller on Sun 15 Jan 2023

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Hotel Description

4-star eco-friendly hotel near Fallsview Casino

City center stay

You'll be steps from Fallsview Casino and within a 10-minute walk of Skylon Tower with a stay at this Fallsview hotel. Clifton Hill and Horseshoe Falls are also within 2 miles (3 km).

Casino, coffee shop

A casino, 4 restaurants, and 2 indoor pools are all featured at this eco-friendly hotel. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking. Self parking, a coffee shop, and WiFi in public areas are also offered.

Room, 1 King Bed, City View (Compact, Shower Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $163* Per night/room 29 Mar. - 30 Mar.

Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Jetted Tub, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Casino/City View)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Canadian/US Fallsview)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Presidential Suite, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 9 Max

Hilton Niagara Falls/Fallsview Hotel & Suites ratings based on 40 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Niagara Falls/Fallsview Hotel & Suites

Everyone (17) Couples (10) Family (10)
1 out of 5
Check in was chaos. Parking instructions and available was horrendous.

Posted by on 12 Mar. 2023

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Comment from Hotel Management

12 Mar. 2023 by Revenue

Thank you for sharing the feedback. We do apologize for the inconveniences that you experienced during your stay. We have shared your feedback with the rest of the team, and we will work diligently to improve the areas. We appreciate your feedback.

1 out of 5

Posted by on 6 Feb. 2023

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Comment from Hotel Management

6 Mar. 2023 by Revenue

Thank you for taking the time to rate our hotel. We appreciate your feedback!

5 out of 5

Posted by on 8 Jan. 2023

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Comment from Hotel Management

6 Mar. 2023 by Revenue

Thank you for taking the time to rate our hotel. We appreciate your feedback!

1 out of 5
The air conditioner was not working in our room. This is so bad, it was too hot in the room and the maintainance staff came in to check and said that you may have a walk outside and get some fresh air. This is unacceptable. After paying too much, we aint getting perfectly working ac too.

Posted by on 4 Dec. 2022

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Comment from Hotel Management

4 Dec. 2022 by GL

Thank you for taking the time to provide your feedback for Hilton Niagara Falls/Fallsview Hotel & Suites. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

4 out of 5
location great.

Posted by , from GUELPH on 29 Sep. 2022

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Comment from Hotel Management

29 Sep. 2022 by GL

Thank you for taking the time to review Hilton Niagara Falls/Fallsview Hotel & Suites. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

3 out of 5
I had to book at time for the pool and there were still too many people at the pool at one time. Don’t think anyone was checking the bookings

Posted by , from MISSISSAUGA on 7 Aug. 2022

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5 out of 5
Hotel location is terrific and love the indoor access to the casino...perfect for cold or rainy days. Terrific indoor pools although you need to book a time slot as soon as you check in and it's only for 1 hour. The outdoor parking is quite far from the hotel an although there are shuttles every couple minutes, there should be a covered area to stand and wait.

Posted by on 8 Apr. 2022

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5 out of 5
Stead one night from England lovely views of falls

Posted by on 15 Dec. 2021

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1 out of 5
My 2nd room was not ready I had to wait 2 hours And when I finally got the 2nd room the air conditioning did not work and it was too late To switch rooms Because the hotel sold out very disappointed

Posted by , from Cleveland on 19 Mar. 2023

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Comment from Hotel Management

20 Mar. 2023 by Revenue

Thank you for sharing the feedback. We do apologize for the inconveniences that you experienced during your stay. We have shared your feedback with the rest of the team, and we will work diligently to improve the areas. We appreciate your feedback

5 out of 5
Great view and convenient location. Many food options and entertainment. Will be coming back

Posted by on 15 Jan. 2023

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Comment from Hotel Management

16 Jan. 2023 by Revenue

We are thrilled to hear that you enjoyed your stay with us! We hope to see you again!

About the Hilton Niagara Falls/Fallsview Hotel & Suites

Location 6361 Fallsview Blvd, Niagara Falls, ON L2G3V9

Property Features

As a guest of Hilton Niagara Falls/Fallsview Hotel & Suites, you'll find 2 indoor swimming pools and a children's pool. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. A casino, tour/ticket assistance, and a vending machine are also featured at the eco-friendly Hilton Niagara Falls/Fallsview Hotel & Suites. Parking is available for a fee.

  • 1059 guestrooms or units
  • 50 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 2000
  • Casino
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Children's pool
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Niagara Falls Station (4.1 km / 2.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Niagara Falls/Fallsview Hotel & Suites offers 1059 air-conditioned accommodations with MP3 docking stations and safes. 32-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Niagara Falls hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Hilton Niagara Falls/Fallsview Hotel & Suites has 4 restaurants on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 23–27 for adults, and CAD 11–13 for children
  • Fee for in-room wireless Internet: CAD 8.95 (rates may vary)
  • Fee for wireless Internet in public areas: CAD 8.95 (rates may vary)
  • Covered self parking fee: CAD 60.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 85.00 per night (in/out privileges)
  • Nearby parking fee: CAD 35.00 per night (1312 ft away)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Falls/Fallsview
  • Hilton Hotel Niagara Falls/Fallsview
  • Hotel Hilton Niagara Falls/Fallsview
  • Niagara Falls/Fallsview Hilton
  • Hilton Falls/Fallsview
  • Hilton Niagara Falls/Fallsview Hotel
  • Hilton Falls/Fallsview Hotel
  • Hilton Niagara Falls/Fallsview
  • Niagara Falls Hilton
  • Hilton Fallsview Hotel Niagara Falls
  • Hilton Niagara Falls
  • Niagra Falls Hilton
  • Hilton Fallsview Niagara Falls
  • Hilton Hotel Niagara Falls
  • Hilton Hotel Suites Niagara Falls/Fallsview
  • Hilton Niagara Falls/Fallsview Hotel & Suites Hotel
  • Hilton Niagara Falls/Fallsview Hotel & Suites Niagara Falls

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.