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"View was excellent but not as shown in pic Reception staff was not so good Cleaness not good " More

By a verified traveller on Fri 03 Aug 2018

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Hotel Description

4-star eco-friendly hotel near Fallsview Casino

City center stay

A stay at this Fallsview hotel places you steps from Fallsview Casino and within a 10-minute walk of Skylon Tower. Also, Scotiabank Convention Centre is within half a mile (1 km) and Clifton Hill is within 2 miles (3 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 4 restaurants, an indoor pool, and a spa tub. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking. Relax with a drink at one of the 2 bars/lounges and enjoy the fitness center.

MP3 docks, WiFi

Offering conveniences like refrigerators and coffee/tea makers, the 1059 guestrooms also have WiFi and MP3 docks. Wired Internet, LCD TVs, and room service are also available.

Two Queen Room, No view

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$119* Per night/room 17 Nov. - 18 Nov.

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Premium CAD/US Fallsview)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Jetted Tub, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Deluxe Suite, Jetted Tub, Fireplace with Canadian/US Fallsview, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Niagara Falls/Fallsview Hotel & Suites ratings based on 148 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Niagara Falls/Fallsview Hotel & Suites

Everyone (55) Couples (13) Family (14)
1 out of 5

Posted by on 20 Aug. 2019

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2 out of 5
I have stayed here many times in the past and this visit had to be the most disappointing. Check-in took close to an hour, due to what appeared to be understaffing at the front desk. This was on a non-holiday, at about 5pm. People were visibly upset yet no apology about it and no apparent action by management to alleviate waiting patrons’ concerns. No notice of significant renovations being done was given prior to this or even at this point. We were later awaken at 7am to what sounded like jack hammering on a significant construction project above us in our tower building. Our room was incredibly humid due to poor air conditioning quality. Since we arrived only back into our room late evening and at which point our two young children were falling asleep, there was no time to complain in hopes to switch rooms. Our tv didn’t work either and it did not appear anyone had bothered to check this during room clean up/changeover. For the cost of our room plus the hotel restaurant dinner for this one night, this stay left little to desire or entice me to come back. I used to look forward to going to this hotel.

Posted by on 13 Aug. 2019

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2 out of 5

Posted by on 9 Aug. 2019

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2 out of 5
The elevators took 20 minutes every time we went to use it.

Posted by on 11 Nov. 2019

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5 out of 5
All was great. The only thing I would recommend to a traveler is to get a room at least on floor 25 or higher in order to see both the American and the Horseshoe Falls at the same time. You have to pay more for the falls view, but it is worth it. Especially at night when the falls are lighted. Loved being in Niagara Falls. The Watermark restaurant on the 33rd floor is fantastic food (high price) and view, but we felt it was worth it.

Posted by on 25 Oct. 2019

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5 out of 5

Posted by on 12 Oct. 2019

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5 out of 5
I loved the accommodations! Perfect location for Clifton Hill festivities as well.

Posted by on 6 Oct. 2019

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5 out of 5

Posted by on 30 Sep. 2019

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5 out of 5
The view of the Niagara Falls was of course the biggest thing we liked. But, the room was well furnished and maintained

Posted by on 28 Sep. 2019

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5 out of 5

Posted by on 25 Sep. 2019

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About the Hilton Niagara Falls/Fallsview Hotel & Suites

Location 6361 Fallsview Blvd, Niagara Falls, ON L2G3V9

Renovations + Closures

The property will be renovating from 05 September 2017 to 30 May 2020 (completion date subject to change). The following areas are affected:

  • Fitness facilities
  • Sauna
  • Swimming pool

Alternate facilities are located offsite and include:

  • Indoor pool

The following facilities will be closed from 05 September 2017 to 20 December 2019 (dates subject to change):

  • Fitness facilities
  • Swimming pool
  • Sauna

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Hilton Niagara Falls/Fallsview Hotel & Suites offers its guests an indoor pool, a children's pool, a spa tub, and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the eco-friendly Hilton Niagara Falls/Fallsview Hotel & Suites. For a fee, parking is available. This 4-star Niagara Falls hotel is smoke free.

  • 1059 guestrooms or units
  • 50 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 2000
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (45.2 km / 28.1 mi)
  • Train station: Niagara Falls Station (4.2 km / 2.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Niagara Falls/Fallsview Hotel & Suites offers 1059 accommodations with MP3 docking stations and safes. 32-inch LCD televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Niagara Falls hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Hilton Niagara Falls/Fallsview Hotel & Suites has 4 restaurants on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 19

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 22.95 for adults and CAD 12.95 for children (approximately)
  • Fee for in-room wireless Internet: CAD 8.95 (rates may vary)
  • Fee for in-room wired Internet: CAD 8.95 (rates may vary)
  • Fee for wireless Internet in public areas: CAD 8.95 (rates may vary)
  • Self parking fee: CAD 49 per night (in/out privileges)
  • Valet parking fee: CAD 49 per night (in/out privileges)
  • Nearby parking fee: CAD 35 per night
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Falls/Fallsview
  • Hilton Hotel Niagara Falls/Fallsview
  • Hotel Hilton Niagara Falls/Fallsview
  • Niagara Falls/Fallsview Hilton
  • Hilton Falls/Fallsview
  • Hilton Niagara Falls/Fallsview Hotel
  • Hilton Falls/Fallsview Hotel
  • Hilton Niagara Falls/Fallsview
  • Niagara Falls Hilton
  • Hilton Fallsview Hotel Niagara Falls
  • Hilton Niagara Falls
  • Niagra Falls Hilton
  • Hilton Fallsview Niagara Falls
  • Hilton Hotel Niagara Falls
  • Hilton Hotel Suites Niagara Falls/Fallsview
  • Hilton Niagara Falls/Fallsview Hotel & Suites Hotel
  • Hilton Niagara Falls/Fallsview Hotel & Suites Niagara Falls

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.