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"Properties Location is great. But they certainly need to be more cautious on cleaning. Room desks, Sofa's, chairs were not cleaned. Also Social dista ... " More

By a verified traveller on Tue 22 Sep 2020

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Hotel Description

4-star eco-friendly hotel near Fallsview Casino

City center stay

You'll be steps from Fallsview Casino and within a 10-minute walk of Skylon Tower with a stay at this Fallsview hotel. Clifton Hill and Horseshoe Falls are also within 2 miles (3 km).

Casino, coffee shop

This eco-friendly hotel features a casino and 4 restaurants. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Self parking, a coffee shop, and express check-in are also offered.

MP3 docks, WiFi

Offering conveniences like refrigerators and coffee/tea makers, the 1059 guestrooms also have WiFi and MP3 docks. Other amenities include wired Internet, LCD TVs, and room service.

Room, 1 King Bed, City View (Compact, Shower Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$85* Per night/room 3 Nov. - 4 Nov.

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Premium CAD/US Fallsview)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Jetted Tub, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Deluxe Suite, Jetted Tub, Fireplace with Canadian/US Fallsview, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Niagara Falls/Fallsview Hotel & Suites ratings based on 75 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Niagara Falls/Fallsview Hotel & Suites

Everyone (37) Couples (18) Family (15)
3 out of 5
Properties Location is great. But they certainly need to be more cautious on cleaning. Room desks, Sofa's, chairs were not cleaned. Also Social distancing was not maintained in many areas. e.g Elevators, Reservation desks etc.

Posted by , from Toronto on 22 Sep. 2020

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4 out of 5
Great location. Very clean. Most people were wearing masks but hotel could’ve done better to enforce this.

Posted by , from Ottawa on 18 Sep. 2020

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3 out of 5
I was a bit disappointed with my stay at this location. Overall service was great and from a distance the hotel looked clean. The common areas were well maintained. Upon entering the room, everything SEEMED okay and up to par. Unfortunately, it wasn't. The carpet wasn't vacuumed as I later noticed clumps of hair and dust on the floor. There wasn't a blow dryer in the bathroom, and the standard towels weren't placed as they should have been. I had to call down to Housekeeping to get towels. When it was time for bed, there wasn't a flat sheet on the bed which was unusual as every hotel usually has a flat sheet available under the duvet. A call to Front Desk, and they brought one up. Its disappointing that the Hilton didn't meet what I would assume are standard expectations. I guess overall, the stay was okay, but the missing details made me feel that the cleaning process in the room was not what it should be, and I left feeling uneasy. Especially during this time when it should matter more.

Posted by on 22 Jul. 2020

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5 out of 5

Posted by on 21 Jul. 2020

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3 out of 5
I was given the wrong room. The manager gave us a room comparable but in the older part of the hotel. Not terribly impressed

Posted by on 12 Jan. 2020

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4 out of 5

Posted by on 12 Dec. 2019

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5 out of 5

Posted by on 2 Dec. 2019

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2 out of 5
We have been to most of the better hotels 8n Niagara Falls. This has been the worst experience yet. To start the check in took over a half over. The room we were given had not been cleaned. There was a used Qtip

Posted by on 2 Dec. 2019

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5 out of 5
Room was clean and the staff were great and the location had a great view of the falls.

Posted by on 9 Jul. 2020

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4 out of 5
The view was amazing! Room was overall clean. Bathroom very spacious. However, the bed was extremely uncomfortable, which made it difficult to sleep.

Posted by on 2 Mar. 2020

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About the Hilton Niagara Falls/Fallsview Hotel & Suites

Location 6361 Fallsview Blvd, Niagara Falls, ON L2G3V9

Property Features

There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business center on site. WiFi is available in public spaces for a fee. A casino, tour/ticket assistance, and a vending machine are also featured at the eco-friendly Hilton Niagara Falls/Fallsview Hotel & Suites. Parking is available for a fee. This 4-star Niagara Falls hotel is smoke free.

  • 1059 guestrooms or units
  • 50 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 2000
  • Casino
  • Coffee shop
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Buffalo Niagara Intl. Airport (BUF) (45.2 km / 28.1 mi)
  • Train station: Niagara Falls Station (4.2 km / 2.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Niagara Falls/Fallsview Hotel & Suites offers 1059 accommodations with MP3 docking stations and safes. 32-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Niagara Falls hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Hilton Niagara Falls/Fallsview Hotel & Suites has 4 restaurants on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 20 per person (approximately)
  • Fee for in-room wireless Internet: CAD 8.95 (rates may vary)
  • Fee for in-room wired Internet: CAD 8.95 (rates may vary)
  • Fee for wireless Internet in public areas: CAD 8.95 (rates may vary)
  • Covered self parking fee: CAD 50 per night (in/out privileges)
  • Nearby parking fee: CAD 35 per night
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Falls/Fallsview
  • Hilton Hotel Niagara Falls/Fallsview
  • Hotel Hilton Niagara Falls/Fallsview
  • Niagara Falls/Fallsview Hilton
  • Hilton Falls/Fallsview
  • Hilton Niagara Falls/Fallsview Hotel
  • Hilton Falls/Fallsview Hotel
  • Hilton Niagara Falls/Fallsview
  • Niagara Falls Hilton
  • Hilton Fallsview Hotel Niagara Falls
  • Hilton Niagara Falls
  • Niagra Falls Hilton
  • Hilton Fallsview Niagara Falls
  • Hilton Hotel Niagara Falls
  • Hilton Hotel Suites Niagara Falls/Fallsview
  • Hilton Niagara Falls/Fallsview Hotel & Suites Hotel
  • Hilton Niagara Falls/Fallsview Hotel & Suites Niagara Falls

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.