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"We enjoyed our stay at the Diplomat Inn. Here are the Pros. The price was great. There were hotels that cost less but they were farther away. My h ... " More

By a verified traveller on Mon 18 Jun 2018

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Hotel Description

Family-friendly stay near Fallsview Indoor Waterpark

Fallsview stay

Within a 10-minute walk of this Fallsview motel, you'll find Fallsview Casino and Skylon Tower. Also, Clifton Hill is within half a mile (1 km) and Fallsview Indoor Waterpark is within 2 miles (3 km).

Property Amenities

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. A garden, a picnic area, and luggage storage are also on offer.

Superior Room, 2 Queen Beds, Non Smoking - Newly Renovated

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $56* Per night/room 6 May - 7 May

Classic Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Diplomat Inn ratings based on 6 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Diplomat Inn

Everyone (5) Family (1)
4 out of 5

Posted by on 13 Oct. 2022

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4 out of 5
We enjoyed our stay at the Diplomat Inn. Here are the Pros. The price was great. There were hotels that cost less but they were farther away. My husband & I were able to walk to the Falls. Not close but not far & in pleasant weather the walk is enjoyable. Wego bus is close by if you don't want to walk. Staff was excellent. The lady that checked us in was conversational & the members of the staff acknowledged us each and every time. Lots of parking & it was free. Our room smelled like it was freshly shampooed and it was clean Beds were comfortable. Free wifi, spotty at times but it was free. Fridge available on request. The fridge was on the older side but functioning. Here are the cons: If you are fussy in the least bit, this is not the hotel for you. Older hotel needs updates. Carpet was clean but had a few stains. Room does not have direct access to the outside so you will have to lug your bags through the lobby. TV has basic channels. We weren't in the room much so we weren't bothered by this but if you have kids to entertain this might cause a problem No coffee maker in the rooms. I brought my own. Hair dryer wasn't working Make up area and bathroom vanity stained and needs a surface that can withstand water better Pool wasn't available however it was on the cold anyway No closet in my room. Small hanging area besides the bed with a few hangers. Overall, I say good enough for the price.

Posted by , from Houston on 18 Jun. 2018

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1 out of 5

Hotel should be close down very nasty

Paid for a Jacuzzi room and Jacuzzi didnt work , also room was not clean ice machine was broke had to go to front to get a bag of ice then the ice they give you are in snack bags that was frozen solid. Hotel should be shut down.

Posted by , from Michigan on 19 Jul. 2017

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4 out of 5

Cheap hotel in a tourist town

Hotel was on a main strip. It is older, but neat and things worked fine. I was only there for 1 night passing through, and it was as nice as any Motel 6 I stayed at on this trip.

Posted by , from Tampa on 9 Jun. 2017

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1 out of 5

Hotel from hell!

Do not charge me! I did not stay! Dirty,unsafe, dark room,poor lighting,smoke filled room and hallways and carpeting not clean,old smokey. It was terrible! I am fighting this charge.The clerk was disrespectful, not polite, not customer oriented. The place had a rusted refrigerated,dirty sheets,filthy old smell.Not fit for humans or dogs. I will not pay. I left the hotel immediately. I never checked in! Please contact me. I have notified better business bureau and credit card company and lawyer!

Posted by on 10 Sep. 2016

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4 out of 5

Good Budget Hotel

Pros: Near to falls and some good places
Cons: Room Carpet
Location: Niagra falls & Park . Also casino near this hotel
Very good budget hotel near Niagra Falls. it's Walking distance from falls & down town.

Posted by , from New York on 26 May 2015

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Comment from Hotel Management

28 Aug. 2015 by Social Automation Guru

Storing management response via automation

Property Features

As a guest of Diplomat Inn, you'll find tour/ticket assistance, barbecue grills, and a vending machine. WiFi and wired Internet are free in public spaces. The family-friendly Diplomat Inn also features multilingual staff, a garden, and a picnic area. Self parking is free. This Niagara Falls motel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 3 levels
  • Built in 1991
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Niagara Falls, ON (XLV-Niagara Falls Train Station) (3.7 km / 2.3 mi)
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Diplomat Inn offers 47 accommodations with hair dryers and complimentary toiletries. Select Comfort beds feature premium bedding. Digital television is provided. Bathrooms include shower/tub combinations with rainfall showerheads. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Select Comfort beds
  • Television
  • Digital channels
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. <

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Children stay free
  • Minimum guest age is 25
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 11:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Diplomat Inn
  • Diplomat Inn Niagara Falls
  • Diplomat Niagara Falls
  • Diplomat Hotel Niagara Falls
  • The Diplomat Hotel Niagara Falls
  • Diplomat Hotel Niagara Falls
  • Diplomat Inn Motel
  • Diplomat Inn Niagara Falls
  • Diplomat Inn Motel Niagara Falls

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.