Sheraton Fallsview Hotel

4.0 star property
Family-friendly 4-star hotel near Fallsview Indoor Waterpark

Choose dates to view prices

Photo gallery for Sheraton Fallsview Hotel

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Point of interest
1 bedroom, premium bedding, in-room safe, desk
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
2 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Room service

Explore the area

Map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Casino Niagara
    ‪3 min walk‬
  • Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Fallsview Casino
    ‪18 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪39 min drive‬

Room options

Room, 1 King Bed, Non Smoking, Balcony

  • 32 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony

  • 36 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking, City

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Bathtub

  • 30 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony

  • 39 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, City

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Park view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 24 sq m
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Niagara Falls

Clifton Hill stay.A stay at this Clifton Hill hotel places you steps from Oakes Garden Theatre and within a 5-minute walk of Queen Victoria Park. Fallsview Indoor Waterpark and Casino Niagara are also within half a mile (1 km).

What's nearby

  • Clifton Hill - 2 min walk - 0.2 km
  • Casino Niagara - 3 min walk - 0.3 km
  • Fallsview Indoor Waterpark - 5 min walk - 0.5 km
  • Fallsview Casino - 18 min walk - 1.5 km
  • Horseshoe Falls - 3 min drive - 1.8 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • ‪Falls Avenue Resort - ‬2 min walk
  • ‪Sweet Jesus - ‬1 min walk
  • ‪SkyWheel - ‬8 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Boston Pizza - ‬2 min walk

About this property

Sheraton Fallsview Hotel

Family-friendly 4-star hotel near Fallsview Indoor Waterpark
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 18 meeting rooms. A casino, an outdoor pool, and an indoor pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

  • 669 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Casino
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free casino shuttle
  • Self parking on site (CAD 45 per night; includes in/out privileges)
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square feet of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 15.95 per day (rates may vary)
  • Self parking fee: CAD 45 per night (in/out privileges)
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3472 out of 6441 reviews
Rating 8 - Good. 1426 out of 6441 reviews
Rating 6 - Okay. 679 out of 6441 reviews
Rating 4 - Poor. 379 out of 6441 reviews
Rating 2 - Terrible. 485 out of 6441 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JEFF, Clinton

Liked: Cleanliness, property conditions & facilities
Great place to stay. This hotel is like a small city with everything at your fingertip's. We arrived earlier then check in and our room was ready. Loved this trip. The free banquet breakfast is fantastic.
View from our room
Stayed 3 nights in Jun 2025

8/10 Good

Sadaf

Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

RICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Mar 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and everything is nearby!
Stayed 1 night in Mar 2025

10/10 Excellent

fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Shavalsia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10 Recommend! Loved everything about the hotel, the area, the view, the staff. Would definitely come back during a spring or summer season!
Stayed 2 nights in Mar 2025

2/10 Terrible

Meghan

Travelled with family
Disliked: Staff & service, room comfort

Terrible Stay Overall

Our stay was absolutely horrible. Not only was the hotel completely overcrowded causing lines anywhere and everywhere you went but we had to call the front desk twice due to the travelers in the room next to us banging on walls and having multiple people in their room partying all through the night. This kept our entire family awake until at-least 3am and we have small children. It was absurd. when we finally found the pool on the 14th floor it was so overcrowded we did not even get to use it as we intended to which upset our children. I understand this is a high tourist area and expected some level of busyness but our stay at this hotel was just bad, all we were was a number and dollar signs zero hospitality was provided.
Stayed 1 night in Mar 2025

8/10 Good

Tucker

Travelled with partner
Very nice
Stayed 4 nights in Mar 2025

6/10 Okay

Kyra

Stayed 1 night in Mar 2025

4/10 Poor

Christine, North York

Travelled with family and small children
Disliked: Cleanliness, staff & service
I thought it was a little ridiculous that they didn’t automatically service the room daily. We called down at 4pm after a day at the waterpark to find wet towels on floor and room not made up. Apparently housekeeping “needs to be requested”. We saw no signage or communication indicating this. At the price point of almost $500 per night and a 2 night stay… one would think that housekeeping was a given. It’s not a motel. Elevator logistics to waterpark and other areas were a nightmare. Don’t even think about trying to get from point A to B in less than 25 mins during peak check in and check out hours. The line up for an elevator was crazy. It was faster to go down 12 flights of stairs. Poor layout. We won’t be back.
Stayed 2 nights in Mar 2025

6/10 Okay

Sharika

Travelled with family and small children
The experience was average and fell short of my expectations. The fire alarm incident was particularly frustrating—having to scramble with my 4- and 2-year-old children to the second floor, only to be told to return to our rooms while they resolved the issue, was far from ideal due to the lack of clear communication. Additionally, the buffet restaurant was another letdown. The limited food options, coupled with the poor quality of the few choices available, made for a disappointing dining experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Jacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Mahmoud, Vaughan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great hotel in great place but little expensive. My booking supposed to cost 677 but billed 877. 90 HST was for parking but I didn’t understood the delta.
Stayed 2 nights in Mar 2025

8/10 Good

Sherry, RAMA

Liked: Cleanliness, staff & service, property conditions & facilities
front desk were hard to understand.
Stayed 2 nights in Mar 2025

8/10 Good

Selcuk

Stayed 2 nights in Dec 2024

2/10 Terrible

Wing Ho

Stayed 1 night in Mar 2025

8/10 Good

Sharda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2025

10/10 Excellent

SAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was a great stay. Nice rooms, comfy bed. Nice shower. Overall looked modern and very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Chien-Ning

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience from the moment when I had a valet parking to check-in and concierge. All staff are super friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Stayed 2 nights in Mar 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025