Sheraton Fallsview Hotel

4.0 star property
Family-friendly 4-star hotel near Fallsview Indoor Waterpark

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Photo gallery for Sheraton Fallsview Hotel

Couples treatment rooms, hot tub, body treatments, hydrotherapy
Creator video
Daily buffet breakfast (CAD 42.95 per person)
Point of interest
Couples treatment rooms, hot tub, body treatments, hydrotherapy

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Clifton Hill
    ‪1 min walk‬
  • Place, Casino Niagara
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪32 min drive‬

Room options

Room, 2 Queen Beds (No View)

7.2 out of 10
Good
(170 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, City View

8.4 out of 10
Very good
(87 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking, City

8.4 out of 10
Very good
(30 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(226 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds

8.0 out of 10
Very good
(120 reviews)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(24 reviews)
  • Water view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(169 reviews)
  • Water view
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Bathtub

8.8 out of 10
Excellent
(152 reviews)
  • Water view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(162 reviews)
  • Water view
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(122 reviews)
  • Water view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(144 reviews)
  • Water view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(146 reviews)
  • Water view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Niagara Falls

Clifton Hill stay.A stay at this Clifton Hill hotel places you steps from Oakes Garden Theatre and within a 5-minute walk of Queen Victoria Park. Fallsview Indoor Waterpark and Casino Niagara are also within half a mile (1 km).

What's nearby

  • Clifton Hill - 1 min walk - 0.0 km
  • Oakes Garden Theatre - 2 min walk - 0.2 km
  • Casino Niagara - 3 min walk - 0.3 km
  • Niagara SkyWheel - 3 min walk - 0.3 km
  • Fallsview Indoor Waterpark - 5 min walk - 0.5 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min walk
  • ‪IHOP - ‬4 min walk
  • ‪The Dhaba Restaurant - ‬6 min walk
  • ‪Antica Pizzeria & Ristorante - ‬6 min walk
  • ‪Boston Pizza - ‬3 min walk

About this property

Sheraton Fallsview Hotel

Family-friendly 4-star hotel near Fallsview Indoor Waterpark
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 18 meeting rooms. A casino, an indoor pool, and a children's pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

  • 669 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Casino
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: WiFi (CAD 39 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free casino shuttle
  • Self parking on site (CAD 50 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square feet of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Shopping
  • Water park
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 36.951 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 39 per day (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 36.951 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3762 out of 6800 reviews
Rating 8 - Good. 1452 out of 6800 reviews
Rating 6 - Okay. 739 out of 6800 reviews
Rating 4 - Poor. 385 out of 6800 reviews
Rating 2 - Terrible. 462 out of 6800 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesus Rozel

Stayed 5 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were great. Views were perfect for morning sunrise and fireworks. Great location. Walking distance to everything
Stayed 3 nights in Nov 2025

8/10 Good

Bibi

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like that hotel charge parking fee per night. I thought it was a one time fee that’s charge per your stay. They charge a parking fee for every night you stay.
Stayed 2 nights in Nov 2025

2/10 Terrible

Alisha

The room was unsafe it was left unlocked and foor open before entering
Stayed 2 nights in Nov 2025

10/10 Excellent

Hyang rahn

Liked: Cleanliness, staff & service, amenities
깨끗한 룸 ,친절한 스텝 그리고 편리한 이동거리 아름다운 뷰~ 다 좋았다
Stayed 2 nights in Nov 2025

2/10 Terrible

Kazem, Toronto

Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Property conditions & facilities, room comfort
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Reana

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the amenities were great!
Stayed 1 night in Nov 2025

10/10 Excellent

Isabella

Stayed 1 night in Nov 2025

10/10 Excellent

sung sook

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfect. Thaks.
Stayed 1 night in Nov 2025

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean very nice room. Awesome cleaning staff who are always there with a smile and a good morning. Very nice place with a great view.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mubashar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Stayed 1 night in Nov 2025

6/10 Okay

Lindsey

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Nov 2025

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, amenities
Vert good
Stayed 2 nights in Nov 2025

4/10 Poor

Saeid

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
I booked a one-queen room for a work conference and ran into a serious issue right away: the room had constant, loud mechanical noise. This wasn’t normal HVAC cycling — it was nonstop, day and night — and I barely slept the first night. When I asked the front desk about switching rooms, I was surprised to learn they were already aware of the problem. I was told that all one-queen rooms (about 40 of them) have the same issue and the only way around it would be to upgrade to a different room type, which wasn’t possible since my stay was company-paid. It would be helpful if the hotel and Hotels.com clearly mentioned this in the room description so guests can avoid it if they’re sensitive to noise. I bought earplugs, which helped slightly, but after four nights I still averaged only 4–5 hours of sleep. That part of the stay was rough. Outside of the noise problem, the hotel itself is solid — good amenities, a vibrant lobby, and a small but decent gym. The staff were polite enough, but they didn’t seem particularly motivated to help given the situation. Overall, the hotel has potential, but the one-queen rooms need a clear warning or a fix.
Stayed 4 nights in Nov 2025

8/10 Good

Oma

Stayed 1 night in Nov 2025

6/10 Okay

Robert

Liked: Cleanliness
There was no breakfast. Parking was $169 which we were unaware of when booking.
Stayed 3 nights in Nov 2025

10/10 Excellent

Maria Fernanda Mercado

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect. Very nice staff.
Stayed 2 nights in Nov 2025

6/10 Okay

Millie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
With the exception of the man who checked us in, the staff were all wonderful. However, there were many disappointments for us at this hotel. We had reserved a falls view room with a balcony, fireplace, and sofa two months before our stay. Two weeks prior to our stay, i called to confirm the details and was assured everything was in order. Upon arrival, the man who checked us in was rude and unhelpful. Everything online stated that self parking was $35 to $45 per day, he wanted to charge us $50. There was no sofa in the room when we arrived, and upon calling the desk was told that there was a previously unknown $25 fee to "hold" a room with one, and there were no rooms with a sofa available during our stay. The "balcony" was a section of window that opened and had a railing that extended approximately 4 inches out from the opening. The fireplace looked nice, but only blew cold air into the room. We were tired, so decided to go to the hotel's buffett restaurant for dinner. There was nothing that stated the cost, and that dinner ended up being $70 each! For reheated frozen foods, some of which was burnt! Several people in the elevator stated the same thing after leaving. We visited the casino, went back to the room and went to bed. We were awoken in the morning by the fire alarms going off. This lasted several minutes, with an announcement finally being made to stay in your room and that the alarm was being "looked into". At least the view of the falls was spectacular.
Our "balcony". But a great view of the falls.
Stayed 4 nights in Nov 2025

6/10 Okay

Brad

Liked: Amenities, property conditions & facilities
Noisy hotel. Lots of undisclosed charges. Parking 50/day. Resort fees 38/day.
Stayed 2 nights in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Great view. Clean room,
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room and service was awesome very nice staff and very clean rooms, beds were comfortable and room was beautiful.
Stayed 2 nights in Nov 2025

4/10 Poor

liran

Liked: Cleanliness
Disliked: Staff & service
The check -in and check-out were really bad!!!!! they were trying taking money for so many fees that I've already paid for!!!!!!! The service was extremely slow!!!!! the parking wend up the same day we arrived.
Stayed 1 night in Nov 2025

8/10 Good

Mojo

Liked: Cleanliness, amenities, property conditions & facilities
Spa was great. Massimo's was great.
Stayed 3 nights in Nov 2025