For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"We came for a wedding and not the waterpark,so staying at the hotel was convenient! I used the wonderful Spa and would come back again. Convenient lo
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You'll be steps from Waves Indoor Waterpark and a 5-minute walk from Lundy's Lane. Canada One Factory Outlets and Niagara Falls History Museum are also within 3 miles (5 km).
Free water park, spa tub
This smoke-free resort features free water park access, a full-service spa, and 3 restaurants. There's fun for all ages with a children's pool and a waterslide, and barbecue grills are available on site. Enjoy the 2 indoor pools and perks like free WiFi.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 204 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include room service, free weekday newspapers, and free local calls.
from C$61
Deluxe Room, 2 Queen Beds, Non Smoking, Americana Waterpark Resort and Spa
Suite, 1 King Bed, Jetted Tub, Americana Waterpark Resort and Spa
Bed Count1 King BedMaximum Occupancy
2 Max
Deluxe Room, 1 Queen Bed, Non Smoking, Americana Waterpark Resort and Spa
Bed Count1 Queen BedMaximum Occupancy
2 Max
Americana Waterpark Resort and Spa ratings based on 10 Verified Reviews
Review Summary
3.4
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Americana Waterpark Resort and Spa
Everyone (4)Family (7)
4 out of 5
Posted by a verified traveller on 12 Aug. 2019
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Comment from Hotel Management
12 Aug. 2019
by Guest Servies Manager
Thank you!
4 out of 5
Posted by a verified traveller on 7 Aug. 2019
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Comment from Hotel Management
8 Aug. 2019
by Guest Services
Thank you so much for your review!
4 out of 5
Posted by a verified traveller on 19 Jan. 2019
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Comment from Hotel Management
23 Jan. 2019
by Guest Services
Thank you for rating your stay. We hope to see you back again soon!
5 out of 5
Posted by a verified traveller on 1 Jan. 2019
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Comment from Hotel Management
3 Jan. 2019
by Guest Services
Thank you for your great rating and for staying with us!
We appreciate your feedback.
4 out of 5
We came for a wedding and not the waterpark,so staying at the hotel was convenient! I used the wonderful Spa and would come back again. Convenient location and when not eating at the hotel, several good restaurants were nearby
Posted by M.C., from Virginia on 16 Oct. 2019
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Comment from Hotel Management
17 Oct. 2019
by Guest Services
Thank you for staying with us! We're happy you enjoyed your stay, and hope to see you again in the future!
1 out of 5
This place is junk stay away, rude staff, dirty rooms, smells like mold. Won’t refund my deposit because they saw I left a negative review on google now I have to fight to get it back. I have several pictures of mold in the tub leaky toilet and dirty q tips next to my bed. Can’t make this up
Posted by a verified traveller on 26 Aug. 2019
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Comment from Hotel Management
28 Aug. 2019
by Guest Services
Thank you staying with us and for your rating.
We appreciate your feedback and are very sorry to hear about your experience. We would like to reassure you that if someone leaves a bad review it has no affect on a guest's security deposit what so ever. Please let us know if you need assistance in getting your deposit back if you have not already. We truly do appreciate our guests taking their time to let us know about their stay so we can improve our services. .Hopefully this experience will not deter you from staying with us again.
3 out of 5
Friendly staff. Disappointed in toiletries. A pump dispenser for shampoo and body wash was unacceptable. Bathroom floor was not clean. Not happy having to pay to park. The water park was nice for the kids. Location was only 10 minutes from Clifton Hills. Close to many restaurants and stores.
Posted by a verified traveller on 28 Jul. 2019
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Comment from Hotel Management
29 Jul. 2019
by Guest Services
Thank you for staying with us and for your rating.
We appreciate your feedback and for you taking the time to write your review. We hope to welcome you back again soon.
1 out of 5
I would not recommend this place to anyone! The pictures and description on site are very deceiving. The facilities are extremely outdated and filthy. The sheets and comforter were not clean and they make everyone in the room very itchy (leaving to your imagination)! Thankfully, we had pillows and blankets in our car. The couch was full of stains and the carpet was dirty. Needless to say, we did not spend much time in the facility; we did not even use the passes to the water park, as I was afraid to expose my kids to anything else. The parking lot was in a very rough shape and the balconies had very cheap plastic chairs. The hallways were not different. Even though we check in late evening, based on these conditions, we left the hotel very early on our check our day. Again, if you do not want your vacation ruined, do not waste your time on this place.
Posted by DORIS on 20 Jul. 2019
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Comment from Hotel Management
20 Jul. 2019
by Guest Services
Thank you for your feedback. We're sorry that the room did not meet your expectations. In the future, please bring any concerns to the Front Desk team, where we will be happy to address any concerns directly. We do hope you will give us the opportunity to serve you again in the future.
4 out of 5
THe waterpark was smaller than expected, but the wave pool is the best one any of us have ever been in and we have gone to many different waterparks accross Canada and the US.
Posted by a verified traveller on 20 May 2019
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Comment from Hotel Management
21 May 2019
by Guest Services
Thank you for staying with us and for your rating.
We are very happy to hear you enjoyed your time with us and we appreciate your feedback. Especially about how much you enjoyed our wave pool.
We look forward to providing another great experience for you in the future!
4 out of 5
Enjoyed the restaurant and my room. the water park was good my kids wished it was a little bigger.
Posted by a verified traveller on 23 Apr. 2019
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Comment from Hotel Management
27 Apr. 2019
by Guest Services
Thank you for staying with us and for your review as well as your rating. We appreciate your feedback. We look forward to welcoming you back again.
The following facilities are closed seasonally each year. They will be closed from December 26 to April 1:
Water park
Property Features
Americana Waterpark Resort and Spa offers its guests a full-service spa, a complimentary water park, and 2 indoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. You'll find a business center on site. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Americana Waterpark Resort and Spa. Parking is available for a fee. This 3-star Niagara Falls resort is smoke free.
204 guestrooms or units
3 levels
3 dining venues
2 bars or lounges
Coffee shop
Deli
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Tour and ticket information
Wedding services available
Game room or arcade
Garden
BBQ grill(s)
Outdoor picnic space
Gift shop
Newspapers in lobby (free)
Fireplace in lobby
Onsite shopping
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free water park access
Number of indoor pools - 2
Children's pool
Waterslide
Free WiFi
Snack bar/deli
Laundry facilities
Arcade/game room
Playground on site
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Airport: Pearson Intl. Airport (YYZ) (123.5 km / 76.7 mi)
Train station: Niagara Falls, ON (XLV-Niagara Falls Train Station) (7.8 km / 4.8 mi)
Parking: Self parking available for a surcharge
Room Amenities
Americana Waterpark Resort and Spa offers 204 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Bathrooms are partially open
In-room dining (limited hours)
Television
Cable channels
Premium channels
Refrigerator
Microwave
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Weekday newspapers (free)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Connecting rooms available
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Americana Waterpark Resort and Spa has 3 restaurants on site.
Room service (during limited hours) is available.
Spa Services
Body treatments
Facial treatments
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Ayurvedic treatments
Sauna in spa
Massages
Hot stone massage
Deep tissue massage
Swedish massage
Thai massage
Reflexology
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 19
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for CAD 14.5 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 48 hours between bookings.
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
gap period enforced between guest stays 48 hours
Property confirms they are implementing guest safety measures
Fees
Guests will be asked to pay the following charges at the property:
Deposit: CAD 200.00 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between CAD 8 and CAD 8 for adults, CAD 9 and CAD 11 for children (approximately)
Self parking fee: CAD 20.00 per night
Rollaway bed fee: CAD 14.5 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Americana Resort Waterpark
Americana Waterpark
Americana Waterpark Niagara Falls
Americana Waterpark Resort
Americana Waterpark Resort Niagara Falls
Americana Hotel Niagara Falls
Americana Resort Niagara Falls
Americana Waterpark Resort Spa
Americana Waterpark And Spa
Americana Waterpark Resort and Spa Resort
Americana Waterpark Resort and Spa Niagara Falls
Americana Waterpark Resort and Spa Resort Niagara Falls
You should know
Pool access available from 10 AM to 8 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
