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4.1 out of 5

"My overall experience was a good good location for my family " More

By a verified traveller on Sat 22 Aug 2020

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Hotel Description

Family-friendly 3-star hotel near Fallsview Indoor Waterpark

In Niagara Falls

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Lundy's Lane and within 2 miles (3 km) of Fallsview Casino. Clifton Hill and Skylon Tower are also within 2 miles (3 km).

Poolside dining

This smoke-free hotel features 2 spa tubs, an indoor pool, and a restaurant. There's fun for all ages with a playground and an arcade/game room, and families will appreciate the onsite laundry facilities. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

Free WiFi, cable TV

The 165 guestrooms have TVs with cable channels and offer free WiFi and room service. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Non Smoking, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$110* Per night/room 20 Jun. - 21 Jun.

Standard Room, 2 Queen Beds, Non Smoking (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Jetted Tub, Tower (Shower Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Tower (Shower Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Tower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Cairn Croft Hotel ratings based on 11 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Cairn Croft Hotel

Everyone (5) Couples (2) Family (4)
5 out of 5
My overall experience was a good good location for my family

Posted by , from Toronto on 22 Aug. 2020

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Comment from Hotel Management

22 Aug. 2020 by MyriahC

Hello Paul, Thank you for leaving me your feedback, were glad you had a great stay!

4 out of 5
Booked a tower room with king bed. Nice, large, warm, clean room. Well stocked bathroom (4 towels, 4 washcloths, 4 hand towels) and soaps/shampoos. Bed was quite firm....but lots of pillows. The night of our stay was very quiet. The lights from the city were quite bright, but we did not notice the room darkening curtains tucked behind the sheer curtains. Only a few crappy PBS style channels on the TV. I don't expect to pay for parking on Lundy's Lane but its $12.00/night. It is listed under hotel amenities but I missed that. And never forget to add the DMF fees and now a city accommodation tax. Those add an extra $10 on the bill in addition to the HST.

Posted by on 18 Nov. 2019

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Comment from Hotel Management

20 Nov. 2019 by MyriahC

Hello, Thank you for taking a moment to share your sentiments, we hope to welcome you back again soon!

3 out of 5

Posted by on 26 Jul. 2019

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Comment from Hotel Management

27 Jul. 2019 by MyriahC

Hello, Thank you for taking the time to leave us your review,

4 out of 5
Hotel was Very clean. Pool was clean and warm. Staff was very helpful and friendly

Posted by on 26 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by MyriahC

Hello, Thank you for sharing your feedback, your compliments to our team are appreciated!

4 out of 5
The location was close to most activities, but far enough away, that there were no disturbances.

Posted by on 27 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by MyriahC

Hello, Thank you for leaving your review and for staying with us!

3 out of 5
The hotel was okay. We were not told they had breakfast which was very disappointing. I also did not like the fact they charge 12.00 a day for parking. I felt this is a overcharge as of course if you drive you need a place to park. I doubt I would stay here again because of these two points.

Posted by on 19 Jul. 2019

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Comment from Hotel Management

19 Jul. 2019 by MyriahC

Hello, Thank you for taking the time to write us your concerns, I am sorry we did not exceed your expectations.

4 out of 5
I thought the hotel was great. The room was very clean and comfortable and the staff was friendly. Very convenient to the hustle and bustle of the Falls area and a short commute to Niagara-on-the-Lake.

Posted by on 31 Jul. 2018

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Comment from Hotel Management

1 Aug. 2018 by Joe Francis

Hi Lisa Thanks for your feedback. Glad that you enjoyed your stay. We look forward to your continued patronage.

5 out of 5

We will for sure stay here again.

Pros: cleanliness, staff, comfort and location
Cons: We would have loved to see the pool stay open a bit later with maybe an adult only swim near the end of the night.
Location: grocery store and restaurants... not too far from the falls
Went for a weekend trip to Niagara falls for a ball tourny. The location of the hotel was excellent with so many conveniences around it. Our room was exceptional as well as the staff and accommodations. There is an excellent pub located in the front of the hotel who served a great breakfast with friendly staff. we loved waking up and going for a swim and jacuzzi while washing the baseball uniforms in there laundry service. SO CONVENIENT!!! I will recommend the best western on Lundy Lane to any one and will for sure return myself.

Posted by , from Toronto ON on 24 Sep. 2015

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5 out of 5

Convenience

Hotel is convenient to falls via Wego bus system. Rooms were clean. Price was right.

Posted by , from Houston on 14 Aug. 2015

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3 out of 5
The staff member that checked us in was very friendly and a great help with local information. We stayed in the courtyard. It is loud until 10pm, but we weren't there to spend time in our room, so that wasn't a bother. The courtyard has a pool and play area, which is great for families with little ones. The only negative review would be the carpet. I think because the room is located close to the pool the carpet was damp both days and the room smells a bit like chlorine.

Posted by on 10 Aug. 2015

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About the Best Western Plus Cairn Croft Hotel

Location 6400 Lundy's Lane, Niagara Falls, ON L2G 1T6

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Cairn Croft Hotel offers its guests 2 spa tubs and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An arcade/game room, gift shops/newsstands, and a garden are also featured at the family-friendly Best Western Plus Cairn Croft Hotel. Parking is available for a fee. This 3-star Niagara Falls hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Buffalo Niagara Intl. Airport (BUF) (46.2 km / 28.7 mi)
  • Train station: Niagara Falls, ON (XLV-Niagara Falls Train Station) (5.1 km / 3.2 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Cairn Croft Hotel offers 165 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Doc Magilligans - This restaurant specializes in Irish cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Poolside Pub - This poolside bistro serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 7.99 and CAD 20 per person (approximately)
  • Self parking fee: CAD 12.00 per night
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Cairn
  • Best Western Cairn Croft
  • Best Western Cairn Croft Hotel
  • Best Western Plus Cairn
  • Best Western Plus Cairn Croft
  • Best Western Plus Cairn Croft Hotel
  • Best Western Plus Cairn Croft Hotel Niagara Falls
  • Best Western Plus Cairn Croft Niagara Falls
  • Cairn Croft
  • Cairn Croft Hotel
  • Best Western Niagara Falls
  • Best Western Plus Cairn Croft
  • Best Western Plus Cairn Croft Hotel Hotel
  • Best Western Plus Cairn Croft Hotel Niagara Falls
  • Best Western Plus Cairn Croft Hotel Hotel Niagara Falls

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.