4.2 out of 5

"We only stayed 2 nights but loved it, it’s walking distance from a lot of places, including the falls. The rooms were beautiful and I loved the shower ... " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

3-star hotel near Clifton Hill

In Niagara Falls

With a stay at this well-placed Niagara Falls hotel, you'll be steps from Greg Frewin Theatre and Niagara SkyWheel. Clifton Hill and Casino Niagara are also within half a mile (1 km).

Indoor pool

This hotel features an indoor pool and a fitness center. WiFi in public areas is free. Self parking, laundry facilities, and concierge services are also on offer.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 108 guestrooms also offer free WiFi and cable TV. Other amenities include premium bedding, coffee/tea makers, and safes.

Junior Suite, 2 Queen Beds with Sofa bed

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
C$77 per night

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite (Family)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Vittoria Hotel and Suites ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Vittoria Hotel and Suites

Everyone (16) Couples (1) Family (3)
5 out of 5
Great location right down from Clifton Hill. Within walking distance of most everything. Only had one elevator working but I believe they are upgrading so should be fine for next visit. Room was very nice. Shower heads were awesome. Only downside was pool. It was supposed to be heated but was cold.

Posted by on 1 Apr. 2019

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Comment from Hotel Management

1 Apr. 2019 by Front Office Manager

Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We hope to see you again soon. Have a wonderful day!

1 out of 5

Posted by on 19 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Front Office Manager

We apologize for not providing you with the quality of services you deserved during your stay with us. Please know that this is not typical of our hotel and staff. We hope to see you again. Have a wonderful day!

3 out of 5
This hotel has been recently renovated, I believe... the lobby was very nice and the rooms are nicely updated. The elevators need updating though and so does the gym. The bathroom area is lovely and very nicely updated as is the shower with two shower heads. The location is absolutely perfect, across from Sky Wheel and 10 min walk to the falls. The one huge down turn of this hotel (two actually) no feather pillows; instead, the worst pillows ever and the beds are way too hard. Not comfortable at all. They really should have thought about the bedding when they did practically everything else because the bed is one of the most important components of the experience. Anyway, it has it's pros and cons... one huge pro I will say is they offer a free parking option that's a 5 min walk away. They are probably the most decent property in the area that offers that option. Everyone else charges for parking, I researched...

Posted by on 18 Mar. 2019

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Comment from Hotel Management

18 Mar. 2019 by Front Office Manager

Thanks so much for taking the time to let us know how you feel. We appreciate your honest input and apologize for the issues you experienced with the amenities. We are thrilled to let you know, as part of our continued commitment to enhance our property, our elevators are undergoing a complete renovation. We will keep your comments in mind as we constantly look for new ways to ensure our guests have an enjoyable experience. We hope to see you again soon. Have a wonderful day! Thank you

2 out of 5

Posted by on 16 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Front Office Manager

We apologize for not providing you with the quality of services you deserved during your stay with us. Please know that this is not typical of our hotel and staff. We hope to see you again. Have a wonderful day!

5 out of 5
O little scratches in the elevator but everything else was good

Posted by on 16 Mar. 2019

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Comment from Hotel Management

16 Mar. 2019 by Front Office Manager

Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We hope to see you again soon. Have a wonderful day!

5 out of 5
This hotel was great we originally were booked at the Niagra lodge and Suites. However the place was gross and we left after arriving late Friday night. I was able to get into a room here for $13 more (already paid for 1st place). We told them the story about what had happen and the wonderful lady at the counter gave us free parking and let us check in early. It was great!!!!

Posted by on 24 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Front Office Manager

Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We hope to see you again soon. Have a wonderful day!

5 out of 5
Nice place for the price. Room was clean and simple.

Posted by on 31 Dec. 2018

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Comment from Hotel Management

1 Jan. 2019 by Front Office Manager

Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We hope to see you again soon. Have a wonderful day!

5 out of 5
We had the best experience. I was worried we would have to drive to see the Falls and to go all of the activites. But this hotel is a great location, less than a 10 minute walk to everything. The staff was great and very pleased with the rates. Would definitely visit it again and recommended it to everyone

Posted by , from Marthasville MO on 19 Sep. 2018

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Comment from Hotel Management

19 Sep. 2018 by Front Office Manager

Hi Sonya, Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We hope to see you again soon. Have a wonderful day!

5 out of 5
We only stayed 2 nights but loved it, it’s walking distance from a lot of places, including the falls. The rooms were beautiful and I loved the shower, it has one of those square shower heads that hangs from the ceiling. I thought it was pretty cool haha. It was very clean and I got a good deal on the price, I booked through Travelocity.

Posted by on 5 Sep. 2018

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Comment from Hotel Management

5 Sep. 2018 by Front Office Manager

Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We hope to see you again soon. Have a wonderful day!

3 out of 5
Convenient location Early check in was available Clean room Damp musty smell in the room Air conditioner made a rattling sound all night and is also extremely loud. Paid parking

Posted by , from ny on 27 Aug. 2018

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Comment from Hotel Management

27 Aug. 2018 by Front Office Manager

Hi Stephan, Thanks so much for taking the time to let us know how you feel. We appreciate your honest input and offer our sincerest apologies for the issues you experienced with your room.We will keep your comments in mind as we are always looking for ways to improve our guest experience. We hope to see you again. Have a wonderful day!

About the Vittoria Hotel and Suites

Location 5851 Victoria Ave, Niagara Falls, ON L2G3L6

Property Features

Vittoria Hotel and Suites offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Vittoria Hotel and Suites also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee.

  • 108 guestrooms or units
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Niagara Falls Station (2.5 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Vittoria Hotel and Suites offers 108 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Cable television is provided. This Niagara Falls hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and microwaves can be requested.

  • Pull-out sofa bed
  • Cable channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 7.50 and CAD 15 per person (approximately)
  • Self parking fee: CAD 12.20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names