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4.5 out of 5

"Hotel was very clean and updated. Breakfast buffet in hotel restaurant was delicious. Pool was slightly cold. " More

By a verified traveller on Wed 12 Feb 2020

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Hotel Description

3-star hotel near Clifton Hill

In entertainment district

With a stay at this well-placed Niagara Falls hotel, you'll be steps from Greg Frewin Theatre and Niagara SkyWheel. Clifton Hill and Fallsview Indoor Waterpark are also within half a mile (1 km).

Dining, indoor pool

This hotel features an indoor pool, a fitness center, and a restaurant. WiFi in public areas is free. Self parking, a business center, and a lobby fireplace are also offered.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 108 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Premium bedding, coffee/tea makers, and free bottled water are also available.

Junior Suite, 2 Queen Beds with Sofa bed

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
C$80* Per night/room 23 Feb. - 24 Feb.

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite (Family)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Vittoria Hotel and Suites ratings based on 41 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Vittoria Hotel and Suites

Everyone (18) Couples (9) Family (13)
5 out of 5
Hotel was very clean and updated. Breakfast buffet in hotel restaurant was delicious. Pool was slightly cold.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Front Office Manager

Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We hope to see you again soon. Have a wonderful day!

4 out of 5
Room was overall nice, however the beds should have more than a loose sheet over the mattress. Found this wasn’t the cleanest or comfiest thing to lay on.

Posted by on 16 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Front Office Manager

Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We hope to see you again soon. Have a wonderful day!

5 out of 5
Decor was nice. Milk for coffee would have been a nice option for someone who doesn’t like cream.

Posted by on 23 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by Front Office Manager

Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We hope to see you again soon. Have a wonderful day!

5 out of 5

Posted by on 17 Sep. 2019

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Comment from Hotel Management

18 Sep. 2019 by Front Office Manager

Thanks so much for your 5-star rating-we appreciate it. We're glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We look forward to seeing you again soon. Have a wonderful day!

4 out of 5
I liked how close it was to everything. The rooms were big. There was confusion with parking payment, one staff member said it was waived, but never wrote a note. We were told we had an outstanding parking fee. We were lucky our car wasn’t ticketed or towed overnight. There was also no crib available after asking multiple times, and then being told I never asked... We had to push the couch against the bed and build a pillow and blanket fort for my nephew to sleep in, (increasing risk/chance of SIDS). Other than that, great stay. Room service would have been a nice addition or a patio for drinks, but everything was so closeby, it wasn’t a big issue.

Posted by on 31 Aug. 2019

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Comment from Hotel Management

31 Aug. 2019 by Front Office Manager

Thanks so much for taking the time to let us know how you feel. We appreciate your honest input and offer our sincerest apologies for the issues you experienced. We apologize for not providing you with the quality of services you deserved during your stay with us. We will keep your comments in mind as we are always looking for ways to improve our guest experience. We hope to see you again. Have a wonderful day!

5 out of 5
It was very clean, free wifi. Great place to stay. Reasonably priced

Posted by on 9 Nov. 2019

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Comment from Hotel Management

11 Nov. 2019 by Front Office Manager

Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We hope to see you again soon. Have a wonderful day!

5 out of 5
The room was lovely, the motel was nicely decorated, and very clean. The bed was very comfortable. The staff was helpful and accommodating. Our stay was very nice. Things that could be different or helpful to guests is - free on-site parking, microwaves in the rooms, a place for people to gather, and coffee available in the lobby. In the days of beige, brown and tan motel rooms, the lovely colors and pictures was a refreshing change. I would definitely recommend this hotel.

Posted by on 19 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Front Office Manager

Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We will keep your comments in mind, as we are constantly looking for new ways to ensure our guests' have an enjoyable experience. We hope to see you again soon. Have a wonderful day!

5 out of 5
Amazing location, very good value. Friendly helpful staff. AC unit squeaks through the night.

Posted by on 15 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Front Office Manager

Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We hope to see you again soon. Have a wonderful day!

5 out of 5
Ideally located right on the main strip and all the action in town. Very clean and comfortable rooms/beds. Friendly staff and excellent breakfast buffet. Definitely recommended to anyone.

Posted by on 14 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Front Office Manager

Thanks so much for taking the time to let us know how you feel-we appreciate your feedback. We’re glad you enjoyed your stay with us at the Vittoria Hotel & Suites. We hope to see you again soon. Have a wonderful day!

3 out of 5
Booked reservation 2 1/2 months prior, yet was given a room on 2nd floor of 10 floor resort overlooking hotel next door/parking lot. Complained to staff immediately upon check in about dissatisfaction with room level/views, but was told we couldn't be moved elsewhere as no other rooms were available. also very dissatisfied with maid service. 2nd day there we left our room from about 915 to 315. after 6+ hrs. of a long busy tiresome day we arrive back to our room which had not been cleaned/made up. We needed to rest/clean up before dinner so we obtained out own towels, toiletries, etc. from the maid and forego our bed/linens change. the next morning on our way out again(approx. 9 a.m.), we approached the maid and the maid supervisor and requested that our room be cleaned asap as it had not been done yesterday. The supervisor instructed the maid to get our room done right away. We got back to our room at 1:15 and the room had not yet been cleaned/changed. The maid was across the hall at another room and we asked her to please get our room cleaned asap. We left the room for approx. 1 1/2 hrs. specifically so our room could finally be cleaned. Not happy at all about the room cleaning process or lack thereof.

Posted by on 1 Oct. 2019

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Comment from Hotel Management

2 Oct. 2019 by Front Office Manager

Thanks so much for taking the time to let us know how you feel. We appreciate your honest input and offer our sincerest apologies for the issues you experienced. We apologize for not providing you with the quality of services you deserved during your stay with us. Please know that this is not typical of our hotel and staff. We will keep your comments in mind as we are always looking for ways to improve our guest experience. We hope to see you again. Have a wonderful day!

About the Vittoria Hotel and Suites

Location 5851 Victoria Ave, Niagara Falls, ON L2G3L6

Property Features

Vittoria Hotel and Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site. A business center and a meeting room are available. A computer station is on site and WiFi is free in public spaces. Vittoria Hotel and Suites also features a vending machine, a fireplace in the lobby, and laundry facilities. For a fee, parking is available. This 3-star Niagara Falls hotel is smoke free.

  • 108 guestrooms or units
  • Dining venue
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Niagara Falls Station (3 km / 1.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Vittoria Hotel and Suites offers 108 air-conditioned accommodations with safes and complimentary bottled water. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Niagara Falls hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and microwaves can be requested.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Vittoria Hotel and Suites has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 7.50 and CAD 15 per person (approximately)
  • Self parking fee: CAD 15.00 per night
  • In-room microwave fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Vittoria Hotel Niagara Falls
  • Vittoria Hotel
  • Vittoria Niagara Falls
  • Vittoria Suites Niagara Falls
  • Vittoria Hotel and Suites Hotel
  • Vittoria Hotel and Suites Niagara Falls
  • Vittoria Hotel and Suites Hotel Niagara Falls

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
url importing https://www.travelocity.ca/Niagara-Falls-Hotels-Vittoria-Hotel-and-Suites.h19672659-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.