Book a Alaska Ski Resort

"Staff was nice and helpful. The hotel is close to the airport, and, their restaurant stays open until 10 pm, which was awesome. "

"Room was too hot. Managerial staff was rude while dealing with the situation. No resolution to overheated room. Guest told they had no right to know the hotels process for why the room temperatures were kept so warm. Staff did not respond in a timely manner in dealing with illegal parking by non handicapped in handicapped spots. Spot occupied all day preventing some equal access by handicapped. Once again, managerial staff was rude and slightly adversarial when asked to explain the lack of action. Guest told they had no right to know the company’s process in dealing with such matters. The car never moved most of the day. Weed smoked in common areas with no action taken. Very obvious but will claim they “didn’t know”. Children frequent the areas. No parking dedicated to hotel guests resulting in a “ free for all” atmosphere with guests competing with any members of the public for the limited parking spots next to the hotel. Shameful considering the rates charged for rooms to stay at this location. "

"Y"

"Very disappointed on the shuttle bus service which is AWFUL!! Airport pickup: the bus driver was so rude and threw the luggages onto the bus. Airport drop-off: the bus driver disappeared at the last minute. We had already left a reservation for the shuttle service during lunch for mid-night drop-off to make sure we could arrive at the airport on time. However we still need to call Uber instead. When I were back home, I called and the customer service answered me that there were no guarantee for the shuttle bus!! Think twice If the shuttle service is your reason to choose Wingate by Wyndham Downtown Ship Creek!! "

"While doing our mandatory bug inspection, we found the mattresses to be disgustingly stained. "