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4.1 out of 5

"The hotel was very quiet when we were there, the room was very clean and modern and the staff was very helpful. We enjoyed the included hot breakfast ... " More

By a verified traveller on Wed 07 Feb 2018

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Hotel Description

3-star guestrooms with comfy beds

In suburbs

You'll find Oakland University and Meadow Brook Hall within 3 miles (5 km) of this hotel. Also, Chrysler LLC Headquarters is within 3 miles (5 km) and Meadow Brook Amphitheatre is within 6 miles (10 km).

Free area shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling for business? Take advantage of the free WiFi in public areas, express check-out, and conference space. Enjoy the 24-hour fitness center and perks like a free area shuttle.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 127 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include sofa beds, sitting areas, and refrigerators.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$118* Per night/room 21 Dec. - 22 Dec.

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Detroit/Auburn Hills ratings based on 30 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Detroit/Auburn Hills

Everyone (7) Couples (1) Family (6)
4 out of 5
Staff is friendly. Breakfast was good, although fruit was not the best

Posted by on 3 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by Nancy D.

Thank you for your positive review. I appreciate the feedback regarding the fruit and have shared this with our team. We look forward to seeing you again soon. Nancy Doolittle General Manager Hyatt Place Auburn Hills

2 out of 5
Room was nice. overall cleanliness of common areas was poor. Elevators had odd electeical smell and did not seem to run smoothly. Cleaning service knocked 1x and opened door on me, luckily i had security latch on as i was changing.

Posted by on 30 Sep. 2019

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Comment from Hotel Management

7 Oct. 2019 by Nancy

Thank you for your feedback. I apologize for the issues you experienced. We have share the comments with our team as this not typical of the level of service we provide. Thank you for staying with us.

4 out of 5
Welcoming desk staff, spacious room banquet area very lovely

Posted by on 23 Sep. 2019

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Comment from Hotel Management

7 Oct. 2019 by Nancy

Thank you for your positive review and staying with us.

5 out of 5
Tv remote did not work , ? Wrong remote for the tv

Posted by on 15 Sep. 2019

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Comment from Hotel Management

7 Oct. 2019 by Nancy

Thank you for your positive review and staying with us.

4 out of 5
Very clean room Check in was a bit slow Shuttle was not available when we needed it

Posted by on 25 Aug. 2019

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Comment from Hotel Management

7 Oct. 2019 by Nancy

Thank you for your positive review and staying with us.

4 out of 5
They had to change my room because the air didn’t work, and the second room was really close to the elevator. The fire alarm light was very bright and in eye shot from the bed, so sleeping with a red light flashing at me all night was difficult.

Posted by on 28 May 2019

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Comment from Hotel Management

27 Sep. 2019 by Nancy

First and Foremost, thank you for your review. I want to apologize for the issues you experienced during your stay with our location. I have shared the comments with our team to ensure the experience you encountered does not happen in the future. I want to thank you again for sharing your feedback as well as choosing our location. Nancy Doolittle

5 out of 5

Posted by on 14 May 2019

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5 out of 5
Pool area was nice and clean. Great breakfast with a wide arrangement. Healthy options too😊. Friendly staff!

Posted by on 10 Mar. 2019

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3 out of 5
The housekeeping needs to be significantly improved. We found a bottle of milk in our fridge that had clearly been there fore quite some time. It was disgusting. We also found candy wrappers in the vanity drawers and hair in the tub. It was quite disgusting. Check-in was just fine, and the staff seemed okay. I was quite disappointed that there was no hot tub in the pool area. However, my fault for not thoroughly checking before booking. I did like that it was just out of the busy area, but still close to many things. It was only five minutes from where I needed to be which is why I booked, but still close to everything else within ten or so minutes. Overall, it was okay, but I'd probably look for a different hotel next time.

Posted by on 20 Feb. 2019

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3 out of 5
Check in was at 3, arrived at 5, room not ready. Several families waiting. Madison at front desk just said sorry, it's been crazy here. After returning from our event later that night our key wouldn't work. Down to front desk twice to get new keys. None worked. Our door lock was broke and the maintenance guy wouldn't return until the next day. We had to get somebody from the front desk and a master key every time we left our room. Front desk apologized but offered no help. Front desk printer down the following day, couldn't print receipt. Asked to have it emailed. She had the wrong email on our file. Still haven't received....

Posted by , from Michigan on 29 Oct. 2018

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About the Hyatt Place Detroit/Auburn Hills

Location 1545 N Opdyke Rd, Auburn Hills, MI 48326

Property Features

Hyatt Place Detroit/Auburn Hills offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Hyatt Place Detroit/Auburn Hills also features complimentary newspapers in the lobby, dry cleaning/laundry services, and express check-out. Parking is available for a fee. This 3-star Auburn Hills hotel is smoke free.

  • 127 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Detroit, MI (DTW-Detroit Metropolitan Wayne County) (74.2 km / 46.1 mi)
  • Train station: Pontiac Transportation Center (7.2 km / 4.5 mi)
  • Property shuttles: Free area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place Detroit/Auburn Hills offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with unspecified sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

24/7 Dining - Onsite bistro.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11 per person (approximately)
  • Self parking fee: USD 0.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Detroit/Auburn
  • Hyatt Place Detroit/Auburn Hills
  • Hyatt Place Detroit/Auburn Hotel
  • Hyatt Place Detroit/Auburn Hotel Hills
  • Hyatt Place Detroit/Auburn Hills Hotel
  • Hyatt Detroit Auburn Hills
  • Hyatt Place Detroit/Auburn Hills Hotel
  • Hyatt Place Detroit/Auburn Hills Auburn Hills
  • Hyatt Place Detroit/Auburn Hills Hotel Auburn Hills

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.