Free breakfast is served daily. WiFi is free in public spaces. Super 8 by Wyndham Rock Falls Sterling Area also features a vending machine, coffee/tea in a common area, and a television in a common area. Self parking is free.
Courteous folks, clean environment, and convenient
We stayed for two nights. I want to express my appreciation to the general manager of the hotel, for his able assistance in resolving a change of service request I had for Hotels.com. While the Hotels.com AI was very frustrating and difficult to communicate with regarding my issue (it was a nightmare), the hotel manager was extremely helpful and the mission was accomplished. The hotel was very clean, we had a restful stay, and the folks working there were very kind.
All other local hotels were booked and we had to settle for a room here. We booked a suite in hopes it would be decent. The couches were stained and dated and the floor felt as if it was sinking. Musty smell and had to get an air freshener. Beds seemed fine. I took the top sheet off and put over the couches to sit. When I woke up I saw a single bug crawling on the top back of the couch. When I got closer I realized it was a bed bug. I killed it, called the front desk and got out of there after dropping the bug off to the front desk. I was told it didnât matter if I brought the bed bug to them and theyâd let management know. I left my number in hopes they would refund but never heard from them.
The bed was comfortable. Room was Hot air conditioning was off . Chair had mutiple stains . Bathroom old and stained yellow. Furniture scratched up. Room key had to be reprogrammed. No elevators. Had to go to front desk to pick up the only iron and board available. Wont stay again,pay a little more and get a better hotel.
The room smelled like rancid body odor/feet smell. We had to open the windows to air out the room and it still smelled when we left the next day. Also, the bathroom fan did not work very well and mold was growing in the showers. Staff and location was fine but the breakfast was lacking.
This hotel is no breakfast included. Terrible to not even get a decent cup of coffee. Coffee stinks and nothing to eat as breakfast. If you choose it for breakfast then donât, nothing to eat. Heat/ AC machine is very loud. To get some sleep you need to turn it off otherwise will wake you up. Either way you will wake up for getting too hot or too cold.