Book spa resorts in Downtown Phoenix, Phoenix from CA $113

"I tried leaving 1.5 stars but rounded up to 2. I chose to stay here due to reviews found online of how clean it was. Ironically, I did not find our room to be clean. The shower head was dirty. The shower was gross. The sink had mold in it. Otherwise, the room was comfy and the location was great. Parking price was a bit excessive especially after the cost of the hotel itself. The staff at the bar were super kind and friendly! Although the few people I interacted with at the front desk….not so much. The lady did not seem to care when I made her aware of the black mold. She said she would send someone up to look before we went to dinner. After dinner, it was still there. So even the people in the artwork could notice the frustration in my eyes. She said they were busy so I asked for a different room and all the sudden someone was able to go check it out. Waited for about 30-40 minutes in lobby before she sent someone. The man that checked us out had no personality either. Overall, I would love to come back but would like them to acknowledge this and do better. People pay for a clean space. "

"The staff was extremely helpful and kind. Beautiful 19th floor view and very nice and clean hotel."

"This hotel had everything you need and more "