Hyatt Regency Phoenix

4.0 star property
4-star eco-certified hotel near Phoenix Convention Center

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Photo gallery for Hyatt Regency Phoenix

2 restaurants, breakfast, lunch, dinner served; American cuisine
Terrace/patio
Bar (on property)
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi

Explore the area

Map
122 N 2nd St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪1 min walk‬
  • PHX Arena
    ‪5 min walk‬
  • Chase Field
    ‪7 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(18 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(26 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(26 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(25 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Guest Room, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(90 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(17 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Presidential Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 139 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner

8.2 out of 10
Very good
(11 reviews)
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(37 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Parlor)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Guest Room, Room, 1 King Bed

9.2 out of 10
Wonderful
(114 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (General Manager)

  • Sleeps 4
  • 1 King Bed

Suite (Sedona)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite

  • 172 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

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About the area

Phoenix

Heart of Phoenix.With a stay at this Downtown Phoenix hotel, you'll be steps from Herberger Theater Center and Phoenix Symphony Hall. Phoenix Convention Center and Arizona State University - Downtown Phoenix are also within half a mile (1 km).

What's nearby

  • Phoenix Convention Center - 1 min walk - 0.0 km
  • Arizona State University - Downtown Phoenix - 3 min walk - 0.3 km
  • PHX Arena - 5 min walk - 0.5 km
  • Arizona Center - 5 min walk - 0.5 km
  • Chase Field - 7 min walk - 0.6 km

Getting around

  • 3rd Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪Blanco Block 23 - ‬4 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Cornish Pasty Co. - ‬3 min walk
  • ‪Potbelly Sandwich Shop - ‬8 min walk

About this property

Hyatt Regency Phoenix

4-star eco-certified hotel near Phoenix Convention Center
Hyatt Regency Phoenix offers its guests an outdoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Hyatt Regency Phoenix. For a fee, parking is available.

This 4-star Phoenix hotel is smoke free.

  • 693 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Meeting rooms
  • 4 sq m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hyatt Regency Phoenix offers 693 accommodations with iPod docking stations and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 15.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 43 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wired internet: USD 15.95 per night (rates may vary)
  • Covered self parking fee: USD 33 per day (in/out privileges)
  • Covered valet parking fee: USD 43 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Phoenix
Hyatt Phoenix Regency
Hyatt Regency Hotel Phoenix
Hyatt Regency Phoenix
Phoenix Hyatt
Phoenix Hyatt Regency
Phoenix Regency
Phoenix Regency Hyatt
Regency Hyatt Phoenix
Regency Phoenix
Hyatt Regency Phoenix Hotel Phoenix
Hyatt Regency Phoenix Hotel
Hyatt Regency
Hyatt Regency Phoenix Hotel
Hyatt Regency Phoenix Phoenix
Hyatt Regency Phoenix Hotel Phoenix

Hyatt Regency Phoenix Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1305 out of 1832 reviews
Rating 8 - Good. 280 out of 1832 reviews
Rating 6 - Okay. 133 out of 1832 reviews
Rating 4 - Poor. 55 out of 1832 reviews
Rating 2 - Terrible. 59 out of 1832 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elmo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Julia

Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to PHX to attend some baseball games. Hotel is very close to the stadium and tons of places to eat on the way. Would definitely come back in the future.
Stayed 2 nights in Apr 2025

8/10 Good

Sunde

Travelled with family
Liked: Cleanliness, staff & service, amenities
Phoenix is a great city! Felt very safe. Valet parking was a fair price and very convenient. The hotel is nice but the elevators were having issues and it sometimes took 15 min to get on. The elevators were such an issue that we took the stairs (which were not clearly marked) a few times… TO THE 10th FLOOR!! We would stay here again though (if the elevators are working). The rooms were very clean. We had to ask the front desk for housekeeping to reset our room … then it was done right away. Overall it was a nice stay with a few hiccups.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, scenery, and wonderful service. Zero issues.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer, Tucson

This hotel was in a great location for
Stayed 1 night in Apr 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Great stay and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Hillary

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Okay but not 4 star.

The elevators were having issues. Only 2 of 6 were working and waits were often 10 minutes or longer. Room was clean but an access panel to where the TV cords are was loose. The shower faucet was stuck. Beds were comfortable but the pillows were small and ths sheets were scratchy to the skin. If you were not an elite member, water provided in the room was $3 a bottle. Definitely not a 4 star sray even though the hotel is considered a 4 star. Location is excellent for downtown Phoenix events. Pool is very small and the hittub was tepid.
Stayed 1 night in Apr 2025

10/10 Excellent

TAMRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and elegant. The compass restaurant is amazing! The only downfall there was a homeless man sleeping on the sidewalk adjacent to the building
Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2025

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff! would stay again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Tyrone

Stayed 3 nights in Apr 2025

10/10 Excellent

Laura, Lawrenceville

Liked: Amenities
Nice, clean, and lots of restaurants close by.
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Stayed 1 night in Apr 2025

10/10 Excellent

Kimber

Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Mar 2025

6/10 Okay

raymond

Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025