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JW Marriott Phoenix Desert Ridge Resort & Spa

5.0 star property
Family-friendly 5-star resort near Mayo Clinic Hospital

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Photo gallery for JW Marriott Phoenix Desert Ridge Resort & Spa

5 outdoor pools, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Couples treatment rooms, sauna, hot tub, body treatments, hydrotherapy
Lobby
6 restaurants, breakfast, lunch, dinner served; American cuisine
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub

Explore the area

View in a map
5350 E Marriott Dr, Phoenix, AZ, 85054
  • Place, Desert Ridge Marketplace
    ‪5 min walk‬
  • Place, Musical Instrument Museum
    ‪2 min drive‬
  • Place, Mayo Clinic Hospital
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

63-inch Smart TV with satellite channels, TV, video-game console

Suite, 1 Bedroom, Non Smoking, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 83 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Mountain View

Mountain view

Club Room, 1 King Bed, Non Smoking, Mountain View

  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View

Resort view

Room, 1 King Bed, Non Smoking, Resort View

8.0 out of 10
Very good
(9 reviews)
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Mountain View

Mountain view

Club Room, 2 Queen Beds, Non Smoking, Mountain View

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Balcony)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

9.4 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(17 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View

Resort view

Room, 2 Queen Beds, Non Smoking, Resort View

9.4 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View (Patio)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Resort View (Patio)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Patio)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Resort View (Patio)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

View from room

Room, 2 Queen Beds, Mountain View

  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Mountain view

Room, 1 King Bed, Mountain View

  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Hearing Accessible)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Resort View (Hearing Accessible)

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View (Hearing Accessible)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Resort View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Resort View (Mobility/Hearing Access, Roll-In Shwr)

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Mobility/Hearing Accessible, Tub)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Resort View (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View (Mobility/Hearing Accessible, Tub)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Resort View (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Living area

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Corner)

63-inch Smart TV with satellite channels, TV, video-game console

Suite, 1 Bedroom, Non Smoking (Corner)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Pool View

63-inch Smart TV with satellite channels, TV, video-game console

Suite, 1 Bedroom, Non Smoking, Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Phoenix

Desert Ridge stay.A stay at this Desert Ridge resort places you steps from Wildfire Golf Club and within a 5-minute walk of Desert Ridge Marketplace. Mayo Clinic Hospital and Musical Instrument Museum are also within 3 miles (5 km).
View more Resorts in PhoenixOpens in a new window

What's nearby

  • Desert Ridge Marketplace - 5 min walk - 0.5 km
  • Musical Instrument Museum - 2 min drive - 2.3 km
  • Mayo Clinic Hospital - 3 min drive - 3.0 km
  • Reach 11 Sports Complex - 6 min drive - 5.3 km
  • Kierland Commons - 8 min drive - 10.5 km

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 27 min drive

Restaurants

  • ‪AMC DINE-IN Desert Ridge 18 - ‬9 min walk
  • ‪Yard House - ‬9 min walk
  • ‪Dave & Buster's - ‬11 min walk
  • ‪Sizzle Korean Barbecue - ‬10 min walk
  • ‪Tia Carmen - ‬5 min walk

About this property

JW Marriott Phoenix Desert Ridge Resort & Spa

Family-friendly 5-star resort near Mayo Clinic Hospital
As a guest of JW Marriott Phoenix Desert Ridge Resort & Spa, you'll find a full-service spa, a golf course, and 5 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 29 meeting rooms are available. Event space at this resort measures 241101 square feet (22399 square meters) and includes conference space. A children's pool, a hot tub, and a 24-hour fitness center are also featured at the luxury JW Marriott Phoenix Desert Ridge Resort & Spa. For a fee, parking is available.

This 5-star Phoenix resort is smoke free.

  • 950 guestrooms or units
  • 6 levels
  • 6 dining venues
  • 241101 sq ft of conference space
  • 22399 sq m of conference space
  • Built in 2002
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
JW Marriott Phoenix Desert Ridge Resort & Spa offers 950 air-conditioned accommodations with video-game consoles and safes. Rooms open to balconies or patios. Beds feature pillowtop mattresses. 63-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 40 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 36 per person
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 36-hole golf course
  • 5 outdoor pools
  • 8 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Hot tub
  • Lazy river
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 63-inch smart TV with premium satellite channels
  • Netflix
  • Pay movies
  • Video game console

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 61.91 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 36 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 27.00 per day (in/out privileges)
  • Valet parking fee: USD 42.00 per day (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Desert Ridge Marriott
Desert Ridge Resort
JW Desert Ridge
JW Desert Ridge Marriott
JW Marriott Desert Ridge
JW Marriott Desert Ridge Phoenix
JW Marriott Desert Ridge Resort
JW Marriott Desert Ridge Resort Phoenix
JW Marriott Ridge Resort
Marriott JW Desert Ridge
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Phoenix
Marriott Phoenix
JW Marriott Phoenix Desert Ridge Resort
JW Marriott Phoenix Desert Ridge
JW Marriott Desert Ridge Resort Spa
JW Marriott Phoenix Desert Ridge Resort Spa
JW riott Phoenix sert Ridge
JW Marriott Phoenix Desert Ridge Resort Spa
JW Marriott Phoenix Desert Ridge Resort & Spa Resort
JW Marriott Phoenix Desert Ridge Resort & Spa Phoenix
JW Marriott Phoenix Desert Ridge Resort & Spa Resort Phoenix

JW Marriott Phoenix Desert Ridge Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1019 reviews
Rating 8 - Good. 182 out of 1019 reviews
Rating 6 - Okay. 69 out of 1019 reviews
Rating 4 - Poor. 19 out of 1019 reviews
Rating 2 - Terrible. 25 out of 1019 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ye

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 1 night in Jul 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fr eat staycay with kids

Beautiful property. Great amenities. The kids are ecstatic about the pool and slides.
Stayed 1 night in Jul 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful and impeccably cared for. The staff and service were excellent and they offer many wonderful amenities. A+ in all categories.
Stayed 3 nights in Jul 2025

8/10 Good

Babs

Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Stayed 1 night in Jul 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jun 2025

10/10 Excellent

nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay i will def
Stayed 1 night in Jul 2025

8/10 Good

carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples getaway

This property was truly beautiful. My husband and I moved here for a couple nights before heading up north. The check-in experience was quick and efficient, and our room was very comfortable. The property is very well taken care of and impeccably clean. The gentleman who helped with our bags up to our room was very friendly and nice to talk to, and we had a wonderful service out at the pool. Our only challenge that we had was the valet service. It was a little discombobulated when checking in and then the day that we were leaving, we found it impossible to get help with our bags from our room down to our lobby. my husband sat on the phone for quite a while, waiting for his call to be taken, so we ended up making the decision to lug all of our luggage down to our car ourselves. Definitely understand that places get busy and didn’t mind waiting but for an upscale property like that for us to wait on hold for I believe 15-20 minutes, was a little frustrating. We were actually checking out well before the designated checkout time. And the amount of luggage we had really did require some help and my husband has a bad knee so it really was a little difficult for us to lug everything down ourselves so that would be the only area I think could really use some improvement again, especially for such an upscale Resort Overall still a really wonderful property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

BRITNY

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The worst parts about this property was the room because our bathroom had a terrible odor that did not go away. It was quite disgusting and even though we told them, the problem still was not resolved. Also another barrier was the self parking distance to the property or front desk. We had to walk quite a distance every time we left. Lastly, everything is quite expensive and they charge extra service charges with everything you purchase. Other than that, the property was beautiful, staff friendly, and lots of activities.
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great staycation!
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecka Morgan

Stayed 2 nights in Jul 2025

8/10 Good

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing. We enjoy our time. Only complain is the bottom of the pool was rough on the feet.
Stayed 2 nights in Jul 2025

4/10 Poor

Chad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property itself is Amazing however, with the new day passes everything is a lot more crowded like a theme park and everything is monetized to an outrageous point.
Stayed 1 night in Jul 2025

8/10 Good

Silvana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and food was amazing . The only issue was the hotel contracted a company to clean our hallway carpets at midnight , the machine and constant talking went on for 45 minutes. That was unacceptable
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Stayed 3 nights in Jul 2025

10/10 Excellent

Marvin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10 would recommend! Our initial room had an issue and the AC went out on the area, they put us in a better room (same room, just a better view and it was in the main tower on the top floor) and refunded us $200! This was after they had already gave us $200 resort credit! Best vacation we've ever experienced, EVER!!! We'll definitely be back...
Stayed 2 nights in Jul 2025

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Erik Davis

Stayed 7 nights in Jun 2025

10/10 Excellent

Caroline, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pools and property. So much fun for 4th of July!
Stayed 2 nights in Jul 2025